Enterprise Connect

Enterprise Connect provides the comprehensive analysis and in-depth sessions you need, covering Unified Communications, Mobility, SIP Trunking, Cloud, Video, Collaboration, WebRTC and more.

News & Analysis

Why Cisco's Intent-Based Networking Matters

June 23, 2017
By Zeus Kerravala
There's a lot to like in automated network that delivers insights for UC and... More »

Know Your SLAs

June 23, 2017
By Gary Audin
What you need to know about your service level agreement and how service availabi... More »

Discover What's Ailing Your Network

June 22, 2017
By Matt Brunk
Make your troubleshooting efforts more effective with the Netscout LinkSprinter 3...

What 'ExtrAvaCade' Means to Enterprises

June 22, 2017
By Zeus Kerravala
Management appears committed to minimizing disruption and delivering a long-t... More »


If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells us why this paradigm works for so much other IT spend, from mobile licenses to cloud telephony, the Internet of Things, and beyond.
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, explains why they need to get it right from the start -- and provides tips on how to make that happen.
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.

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