April 7, 2017
Competing To Deliver Collaborative Communications
By David F. Carr | Forbes
As conference General Manager and Co-Chair Eric Krapf put it, "APIs are a big part of why team collaboration is so promising."
April 6, 2017
Competing To Deliver Collaborative Communications
By Beth Schultz | No Jitter
Heard at Enterprise Connect 2017 during a panel discussion with enterprise IT professionals: "It really is a place that needs a lot of TLC."
April 5, 2017
16 Communications Products from Enterprise Connect 2017
By Jonathan Blackwood | Tech Decisions
Every year at Enterprise Connect, companies show off the latest and greatest in communications products. This year was no different, with over 100 exhibitors setting up booths with everything from hardware to software to as-a-service solutions.
April 5, 2017
Enterprise Connect 2017 Leaves Us on Cloud Nine
By Andrew W. Davis | No Jitter
If cloud nine implies a feeling of extreme happiness or euphoria, last week's Enterprise Connect 2017 conference and expo was well on its way to a cumulonimbus state.
April 3, 2017
IoT: Customer Experience Leading the Way
By Sheila McGee-Smith | No Jitter
The Bosch Connected Parking case study shared at Enterprise Connect serves as a perfect example.
April 3, 2017
5 Game Changers Emerge at Enterprise Connect
By Irwin Lazar | No Jitter
Signs of change and disruption were all around us at last week's Enterprise Connect 2017 conference and expo.
March 31, 2017
Amazon Steals The Show At Enterprise Connect Expo
By Jayson Derrick | Bezinga
William Blair's Bhavan Suri attended the Enterprise Connect Expo and the main takeaway of the event was Amazon.com, Inc. release of its virtual contact center, Amazon Connect.
March 31, 2017
By Gary Audin | No Jitter
Earlier this week at Enterprise Connect 2017 Gary Audin attended "Turning Features and Functions into Customer Experience Best Practices," by JR Simmons, president, COMgroup.
March 31, 2017
Hacking Communications to Solve Real-World Problems
By Michelle Burbick | No Jitter
The TADHack-mini Orlando took place this past weekend, coincident with Enterprise Connect, bringing about a bunch of really cool apps aimed at solving a problem seen in the real world.
March 31, 2017
Skype for Business, Filling the Gaps
By Gary Audin | Telecom Reseller
Skype for Business supports voice communications with a mix of UC Offerings. Hardy Myers, CEO and President and Tom Minifie, CTO of AVST www.avst.com and Gary Audin discuss software solutions for Skype for Business (Skype4B) in this podcast recorded at the Enterprise Connect conference.
March 30, 2017
By Michael Latimore | Northland Capital Markets
Yesterday was the last main day of the conference. Cloud replacement of on-premises systems remains the key theme, but CPaaS/APIs and collaboration grew in importance at the conference versus last year. Microsoft and Google keynotes focused on collaboration. Minimal discussion out of Microsoft regarding cloud phone system. We met with 8x8 and Plantronics management, as well as several high-growth private companies, such as Zoom, VoiceBase and Flowroute.
March 30, 2017
5 Takeaways from Enterprise Connect 2017
By Zeus Kerravala | No Jitter
The 2017 edition of Enterprise Connect is just about in the books, as we head into the final morning of the conference program and the vendor booths are all packed up. As is always the case with this show, due to the very nature of unified communications, a large number of subtopics, ranging from the basics to the most sublime, emerged throughout the week.
March 30, 2017
Enterprise Connect 2017 - It’s a New Age
By Alan D. Percy | Telecom Reseller
This year, Amazon, Google, Microsoft, RingCentral Twilio stole the spotlight at Enterprise Connect.
March 29, 2017
NEC integrates facial biometrics technology into its unified communication platforms
By Justin Lee | Biometric Update
NEC Corporation of America has integrated its facial biometrics technology into its UNIVERGE Communication platforms, which includes NeoFace Welcome and NeoFace Watch and will be demonstrating its range of Smart Enterprise technologies, which include several biometric solutions, at the upcoming Enterprise Connect 2017
March 29, 2017
Cisco Wins Best of Enterprise Connect 2017
By Michelle Burbick | No Jitter
Cisco earns top honors in the annual Best of Enterprise Connect Award competition for exhibitors with products and services that best advance enterprise communications and collaboration.
March 29, 2017
By Sheila McGee-Smith | No Jitter
Amazon selected Enterprise Connect as the launching pad for its entry into the contact center market when Gene Farrell, VP Enterprise Applications and Tom Weiland, VP Worldwide Customer Service of Amazon took the keynote stage Tuesday morning.
March 29, 2017
By Michael Latimore | Northland Capital Markets
Amazon Connect was the big news on day 2 of Enterprise Connect. AWS is selling a basic cloud contact center service now. The service is GA in one region per normal Amazon release patterns, but the plan is to sell globally. Twilio announced a partnership with Connect, and gave a keynote speech. We met with Vonage and Sonus management, and attended 8x8's new product demos. More AT&T news too. A Cisco keynote was kind of uneventful.
March 28, 2017
Microsoft beefs up Skype for Business as Amazon Chimes In
By Gavin Clarke | The Register
Microsoft is rounding out its Skype for Business Cloud PBX with new features that were announced at Enterprise Connect 2017. In February, Amazon launched Chime, which goes up against Google’s Collaboration cloud, Docs and Drive.
March 28, 2017
‘The Experience’ Takes Center Stage at EC17
By Michelle Burbick | No Jitter
Executives from Cisco, Twilio, and Amazon Web Services took to the keynote stage at Enterprise Connect today, leaving attendees no question as to the need to focus on the experience, whether that be the user experience, the customer experience, or the employee/contact center agent experience.
March 28, 2017
Enterprise Connect 2017: Reflecting Major Industry Transition
By Marty Parker | No Jitter
As can be seen in the keynote lineup and Best of Enterprise Connect finalists, the enterprise communications industry is at an inflection point.
March 28, 2017
NEC Bringing Facial Recognition Capabilities to UNIVERGE Platforms
By Alex Perala | Find Biometrics
NEC Corporation of America is bringing new biometric capabilities to its UNIVERGE Communications platforms and is demonstrating at this week’s Enterprise Connect Conference at the Gaylord Palms in Orlando.
March 28, 2017
By Michael Latimore | Northland Capital Markets
Enterprise Connect is the main enterprise communications technology tradeshow. We visited sessions on cloud communications and APIs, and met with AT&T, Five9, Mitel and RingCentral management during day 1. Conference coverage of APIs increased materially this year versus last, and an expectation for strong cloud phone system and contact center growth is palpable. The first main keynotes of the conference are today: Cisco, Twilio and Amazon Web Services.
March 28, 2017
More VOIPWatch Coverage of Enterprise Connect
By Andy Abramson | VOIPWatch
Yesterday at Enterprise Connect Cisco made a flurry of announcements that Network World covered, and while some may look at the hardware as the key drive, much of the surrounding news was really from the software centric Spark-the group that is at the core of Cisco's next wave of workplace collaboration.
March 28, 2017
By Sean Buckley | FierceTelecom
Comcast Business is taking advantage of this week’s Enterprise Connect show to show off a number of enhancements for its voice services portfolio that allow small and medium-size businesses (SMBs) to integrate with popular Google Chrome and Skype voice applications.
March 28, 2017
Comcast Biz Upgrades Voice Portfolio
By BTR Staff | Broadband Technology Report
Comcast plans to demonstrate a range of enhancements to its voice solutions portfolio at Enterprise Connect.
March 28, 2017
Comcast Business Unveils New Voice Tools for Enterprises and SMBs
By Laura Hamilton | CED Magazine
Comcast Business is aiming to up its voice game via its Business VoiceEdge service for SMBs and larger enterprises and showing off enhancements to its voice solutions portfolio at Enterprise Connect.
March 28, 2017
Yorktel Reveals Updates to Univago Cloud Video Collaboration Service Platform
By D. Craig MacCormack | Commercial Integrator
Yorktel has unveiled what it calls “significant advancements” to its flagship Univago cloud video collaboration service platform at Enterprise Connect 2017 in Orlando.
March 28, 2017
Microsoft polishes up Skype as business communications, conferencing space heats up
By Justine Brown | CIO Dive
Microsoft announced it added two enterprise-focused enhancements to its Skype for Business phone and web conferencing service. Microsoft announced the changes at the Enterprise Connect conference in Orlando Monday.
March 27, 2017
Cisco Makes Tapping into Spark Videoconferencing Service More Affordable
By Mike Vizard | IT Unmasked
At the Enterprise Connect 2017 conference today, Cisco unveiled several new additions to its Spark videoconferencing platform that are designed to make them more affordable to deploy in smaller rooms.
March 27, 2017
Skype for Business gets new Online Call Analytics, more
By Laurent Giret | ON MSFT
Over the past six months, Microsoft has been hard at work attempting to make Skype for Business a great communications platform for Office 365 customers. Corporate vice president for Office 365 Marketing Ron Markezich will deliver a keynote at the Enterprise Connect conference.
March 27, 2017
Skype for Business tool to diagnose call problems
By Blair Hanley Frank | PC World
Microsoft unveiled the beta of a new Call Analytics dashboard, which was just one of Skype for Business features announced at Enterprise Connect unified communications conference.
March 27, 2017
Microsoft Adds Several New Features To Skype for Business
By Brad Sams | Petri IT Knowledgebase
This week, Microsoft is at Enterprise Connect and as the name suggests, this is an event for unified communication industry. This year, the company is announcing several updates to Skype For Business in Office 365 which the company says is used to conduct one billion meetings per year.
March 27, 2017
Skype for business gets Auto Attendant and Call Queues, Call Analytics preview
By Emil Protalinski | VentureBeat
At the Enterprise Connect conference in Orlando today, Microsoft announced new Skype for Business features: Auto Attendant and Call Queues. The company also released a preview of the new Skype for Business Call Analytics dashboard and showed off new solutions from its partners.
March 27, 2017
Cisco Beefs Up Spark Ecosystem
By Michelle Burbick | No Jitter
That idea that the Spark ecosystem is constantly expanding, growing, and improving was echoed by Meggers both in my briefing with him and in sessions on stage at Enterprise Connect.
March 27, 2017
Cisco Spark Meets Customer Care
By Sheila McGee-Smith | No Jitter
Long suspected to be in development, Cisco chose Enterprise Connect 2017 to announce Spark Care, customer care capabilities for companies using Spark. While the news was revealed yesterday in a press release alongside additional Cisco Spark announcements that have to do with devices and security enhancements, for a contact center maven like myself, it is the roughly 150 words devoted to Spark Care that are most relevant.
March 27, 2017
Microsoft adds enterprise features to Skype for Business telephony
By Antone Gonsalves | Search Unified Communications, TechTarget
Microsoft has added call management features to Skype for Business telephony. The company introduced the improved version of the cloud-based software at Enterprise Connect.
March 27, 2017
Skype for Business Online Adds Cloud PBX Features
By Kurt Mackie | Redmond Magazine
The Skype for Business service is getting a few new feature additions, Microsoft announced this week and there will be a live-streamed talk via Skype from the Enterprise Connect event.
March 27, 2017
Cisco using Spark hybrid hardware to nudge customers to the cloud
By Antone Gonsalves | TechTarget
Cisco introduced at the Enterprise Connect conference this week the Spark Room Kit and Room Kit Plus -- video-conferencing devices that attach to any third-party high-definition display. The rectangular Spark hybrid technology includes codec, speakers, microphone and cameras powerful enough to handle conferencing in rooms that sit up to 15 people.
March 27, 2017
Microsoft updates skype for business with analytics, automation features
By Maria Deutscher | siliconANGLE
Microsoft Corp. announced a major update to Skype for Business and Ron Markezich, head of marketing for the Office 365 division, laid out new features in a blog posted published shortly after the start of the unified communications industry’s Enterprise Connect event.
March 27, 2017
Skype for business admins get tool to diagnose all problems
By Blair Hanley Frank | IT World
Microsoft unveiled the beta of a new Call Analytics Dashboard at Enterprise Connect 2017 which is supposed to provide admins with a diagnosis of issues that users are having on a call.
March 27, 2017
Microsoft, Partners Extend Skype for Business
By Beth Schultz | No Jitter
With Enterprise Connect Orlando 2017 as the backdrop and an eye on advancing its "goal of putting communication at the heart of productivity with Skype," Microsoft today unveiled several enhancements and partner solutions for Skype for Business in Office 365.
March 27, 2017
Cloud-enabled attendant console at Enterprise Connect 2017
By Richard Harris | App Developer Magazine
At Enterprise Connect 2017, Enghouse Interactive has announced that its TouchPoint Attendant for Microsoft Skype for Business Online is generally available.
March 27, 2017
Cisco announces cornucopia of product updates at Enterprise Connect
By Zeus Kerravala | Network World
The industry’s largest collaboration show, Enterprise Connect, has become the place for vendors to show off the latest and greatest, and the week started off with Cisco announcing some new products and updates to existing ones.
March 27, 2017
Mezzanine Teamwork enables collaboration in small work spaces
By Dean Takahashi| VentureBeat
Today, Underkoffler’s Oblong Industries is introducing Mezzanine Teamwork, a gesture-controlled interface for running meetings in small spaces.
March 27, 2017
Microsoft adds new calling features to Skype for Business
By Mary Jo Foley| ZDNet
Microsoft announced both features at the Enterprise Connect conference in Orlando today, March 27.
March 26, 2017
Let the Telecom Hacking Begin!
By Michelle Burbick| No Jitter
TADHack-mini Orlando, taking place coincident with Enterprise Connect, is underway -- and here's a look at what it's all about.
March 26, 2017
No Time Like Now to Think About Our Communications Future
By Beth Schultz | No Jitter
March 24, 2017
Latest collaboration products on display at Enterprise Connect 2017By Katherine Finnell| TechTargetVendors will exhibit their latest UC products at Enterprise Connect 2017, from collaboration tools for huddle rooms to apps that support enterprise mobility.
March 24, 2017
Univago Cloud Video Platform Featured at Enterprise Connect
By Staff| CIO Today
Next week at Enterprise Connect 2017, taking place March 27-30, 2017, at the Gaylord Palms in Orlando, FL, Yorktel will unveil significant advancements to its flagship cloud video collaboration service platform, Univago.
March 22, 2017
10 Unified Communications Products Set To Be Unveiled At Enterprise Connect 2017
ByMark Haranas | CRN
Enterprise Connect 2017 kicks off next week in Orlando, Fla., with several vendors set to showcase new products around unified communications, mobility and collaboration.
March 21, 2017
Setting the Stage for Enterprise Connect
By Eric Krapf| No Jitter
With Enterprise Connect 2017 less than a week away, I've been thinking about the changes that our industry is going through, and how they might manifest themselves next week in Orlando. Our industry has never been one to turn on a dime, or even a manhole cover or crop circle. But change does come as new technology makes its way through the broader IT environment.
March 20, 2017
Enterprise Connect 2017 Preview: Conference Sessions
By David Maldow| Let’s do video
Enterprise Connect 2017 is here. It’s going to be a busy week, with tons of great sessions, and an entire new track on persistent team messaging.
March 10, 2017
Meet BCStrategies Experts at Enterprise Connect 2017
By Marty Parker| Unified Communications Strategies
Again this year, the BCStrategies (formerly UCStrategies) team will be well represented at Enterprise Connect 2017 in Orlando, Florida, March 27 through March 30.
March 6, 2017
Innovation Showcase: 6 IoT Companies on Tap
By Dave Michels| No Jitter
These newcomers to the Enterprise Connect Expo Hall combine IoT connectivity with communications and collaboration capabilities.
March 2, 2017
Looking for Answers at Enterprise Connect
By Beth Schultz| No Jitter
It's March -- and around here, that means Enterprise Connect is just around the corner and the many months of hard work we've put into planning an outstanding conference program will soon come to fruition.
February 23, 2017
3 Biggest Public Cloud Providers to Keynote at Enterprise Connect
By Beth Schultz| No Jitter
Google rounds out the agenda, which also features speakers from cloud giants AWS and Microsoft, plus Cisco and Twilio.
COVERAGE ARCHIVES
Check out event-related coverage from previous Enterprise Connect events.