Enterprise Connect 2012 Sponsors & Exhibitors

8x8, Inc. (NASDAQ: EGHT) delivers affordable and agile cloud communications and cloud computing solutions to businesses of all sizes.

Address
810 W. Maude Avenue
readableCity, California 94085
United States of America

Website
www.8x8.com

Social Networks

Products/Services Offered

• IP Communications Software
• Communications and Collaboration Application Software
• Cloud-Based Services
• Instant Messaging/Presence
• Collaboration Software and Services
• Unified Communications

Products

• 8x8 Virtual Office

  Cloud-based VoIP business phone service combined with unified communications tools to improve productivity and enhance collaboration.

• 8x8 Virtual Contact Center

  Cloud-based contact center allows you manage and monitor centralized and remote agents as one team. Affordable, fast to deploy and easy to use. No expensive on-premises equipment required.

• 8x8 Virtual Room

  Cloud-based video conferencing solution that helps you see eye-to-eye with colleagues and customers no matter where you are.

• 8x8 Hosting Solutions

  8x8 offers a full suite of hosting solutions including Cloud Servers, Managed Dedicated Servers, Private Clouds and Vblock hosting.

AGT, the leading managed services and UC technology provider for interactive and mobile video conferencing solutions delivers interoperability between smartphones, tablets, laptops, & HD Videoconferencing.

Address
1006 Pathfinder Way
readableCity, Florida 32955
United States of America

Website
www.appliedglobal.com

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• Communications and Collaboration Application Software
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Troubleshooting/Network Management
• Collaboration Software and Services
• Unified Communications

Products

• Encore UC Video Platform

  UC Video collaboration solution bringing standards based video conferencing to desktops, and mobile devices through the use of our Mobile Pathway Protocol.

• FATHOM HD

  Video Network Monitoring and Management solution used to ensure high quality video conferencing services on enterprise networks.

Avaya is a global provider of collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes.

Address
211 Mount Airy Road
readableCity, New Jersey 07920
United States of America

Website
www.avaya.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software

Bucher + Suter is a worldwide provider of integrated solutions for the Cisco Contact Center platforms; UCCE, UCCX and CVP.

Address
Arastrasse 6
readableCity3048-CH
Switzerland

Website
Bucher-Suter.com

Social Networks

Products/Services Offered

• IP Communications Software

Products

• b+s MCAL

  MultiChannel Application Link for Cisco UCCE. Open webservices for enabling integration of third party eService and CRM applications.

• b+s Connects

  Plug and Play email and chat agent interface for Cisco UCCE Finesse based desktop environments. Open XMPP and POP3 email service adaptation.

• Multi Channel Adapter for Salesforce.com

  SFDC connector for Cisco UCCE and UCCX

• Multi Channel Adapter for SAP CRM

  SAP CRM integration for Cisco UCCE CTI, with email and chat integration.

• Multi Channel Adapter for Siebel CRM

  Siebel CRM integration for Cisco UCCE CTI, with Siebel email integration.

Calabrio, Inc. develops and markets Calabrio ONE®, a comprehensive suite of contact center management software that's easy to implement, use and maintain.

Address
605 Highway 169 North
Suite 800
readableCity, Minnesota 55441
United States of America

Website
www.calabrio.com

Social Networks

Products/Services Offered

• IP Communications Software

Products

• Call Recording

  Record calls reliably. Find them effortlessly. Anyone who talks to your customers may be recorded for compliance and insight.

• Quality Management

  Don't leave customer satisfaction and loyalty to chance. Stay on top of quality and performance with minimal time and effort.

• Speech Analytics

  Pinpoint trends, improve customer satisfaction and correct issues before they impact the business.

• Workforce Management

  Effortless integration, easy to learn and simple for managers and supervisors to use. There's no better solution to optimize your agent resources

• Performance Management

  Measure success beyond service levels. Discover how each interaction contributes to customer satisfaction, revenue and profitability.

Cisco is the worldwide leader in networking that transforms how people connect, communicate, and collaborate. Learn more at www.cisco.com.

Address
170 West Tasman Drive
readableCity, California 95134
United States of America

Website
www.cisco.com

Social Networks

CXtec helps keep your network up and your costs down™. Our industry-leading equal2new® certified pre-owned voice hardware reduces the cost of your technology infrastructure.

Address
5404 South Bay Road
PO Box 4799
readableCity, New York 13221
United States of America

Website
www.cxtec.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices

Dimension Data is an ICT services & solutions provider. With technology expertise, global service delivery capability, and entrepreneurial spirit, we accelerate business ambitions of clients.

Address
One Penn Plaza
Suite 1600
readableCity, New York 10119-1600
United States of America

Website
www.dimensiondata.com

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Troubleshooting/Network Management
• Instant Messaging/Presence
• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications

Echopass offers cloud-based contact centers for complex Enterprise requirements of up to 20,000 agents that are flexible, scalable, secure, and with the lowest TCO.

Address
6601 Koll Center Pkwy
Suite 180
readableCity, California 94566
United States of America

Website
www.echopass.com

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• Cloud-Based Services
• Instant Messaging/Presence
• Virtualized Systems and Services
• Unified Communications

Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services, improving customer satisfaction and lowering call center costs.

Address
688 Richmond Street West
Suite 204
readableCity, Ontario M6J1C5
Canada

Website
fonolo.com

Social Networks

Products/Services Offered

• IP Communications Software
• Communications and Collaboration Application Software
• Cloud-Based Services

Products

• Cloud-Based Services

  Our cloud-based service adds a new visual dialing interface to your call center that lives on your website or mobile application.

• Communications and Collaboration Application

  Fonolo enables your customers to navigate your phone menu visually. Through our patent-pending process of Deep Dialing, they will be able to click and connect to any point in the phone system that you define. Our approach is a radical departure from anything you've ever seen before: Doesn't require any changes to your existing phone system. Delivers bottom-line results to your business in the form of cost reductions and gains in customer loyalty. Creates an improved experience and high level of satisfaction for customers via a browser or smartphone.

GENBAND is a global leader of IP infrastructure solutions, enabling enterprise, service and content providers around the world to evolve communications networks through IP innovation.

Address
2801 Network Blvd.
Suite 300
readableCity, Texas 75034
United States of America

Website
www.genband.com

Social Networks

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Unified Communications

Products

• A2 Communications Application Server

  The market-leading A2 Communications Application Server is the only application server that has fully integrated multimedia applications for voice, video, conferencing, instant messaging, presence, collaboration and mobility. GENBAND’s A2 Communications Application Server hosted in your service provider network can offer services to small offices and small to medium businesses alike. Your business customers can outsource their phone system needs to you allowing them to focus on what they do best. Large enterprises with their distributed, global offices and workforce can leverage the A2 as their corporate phone system ensuring a consistent communications experience for every employee regardless of location. GENBAND provides the following applications and services to help you change the way your customers do business.

• GENBAND GENiUS

  The GENBAND GENiUS™ platform is the industry’s leading unified IP Switching and networking platform supporting multipurpose IP solutions. GENBAND offers the majority of its product line on this leading software-centric GENiUS platform, including cloud-based and multimedia applications, local and interconnect call control, and session border control.

• A2 PBX Trunking Applications

  As a logical extension to business services GENBAND can provide the means to interconnect existing on premise phone systems offering a converged voice & data service from the same provider. A2 is at the heart of the GENBAND solution that provides for the integration of multiple offices whether they be IP, TDM or hybrid into a single business group providing coordinated dialing, forwarding and transferring of calls between locations. Business groups may contain any combination of end-users connected through a SIP PBX Trunk or hosted directly by the A2 without a PBX or IP PBX. These features alone can save your business customers thousands of dollars a year on inter-company communications.

• A2 Unified Communications

  GENBAND A2 Unified Communications integrates real-time communications such as instant messaging, presence, voice/video telephony, conferencing and collaboration with non-real-time communications such as email, calendar, contacts, voicemail, SMS and fax. Instead of having multiple applications for various functions, the GENBAND A2 integrates with your existing Microsoft or Lotus Notes clients providing the end user with the same user experience they already know and love.

LayerX Technologies provides a real-time event and alarm notification system for Voip and Data Networks in a multi-vendor infrastructure.

Address
2425 Gateway Dr
readableCity, Texas 75063
United States of America

Website
www.layerxtech.com

Products/Services Offered

• Network Design
• Security
• Cloud-Based Services
• Troubleshooting/Network Management

Products

• Arbitrator VoIP Quality Management

  > End-to-End VoIP Quality Management >Problem Detection and Isolation >Auto-Remediation

• Arbitrator Network and Systems Management

  >Network & System Health >Server and Application Health

• Log and Compliance Management

  >Insure IT compliance with PCI, HIPPA, SOX as well as other regulatory requirments

• Arbitrator AnalytX

  >Scheduled and ad-hoc reporting of all events within the IT infrastructure

M5 Networks provides phone systems and applications with an experience that businesses love. Over 2000 companies nation-wide use M5 to connect to their customers.

Address
245 W. 17th St.
9th Floor
readableCity, New York 10011
United States of America

Website
www.m5.net

Social Networks

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Troubleshooting/Network Management
• Instant Messaging/Presence
• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications

Partnerpedia is a provider of mobile app management and apps marketplace solutions.

Address
685-Jarvis Drive
readableCity, California 95037
United States of America

Products/Services Offered

• Mobile Communications Devices and Systems
• Cloud-Based Services
• Virtualized Systems and Services
• Collaboration Software and Services

Products

• Enterprise AppZone

  Mobile App Management and App Store Solution

NetScout Systems provides Unified Service Delivery Management enabling comprehensive end-to-end network and application assurance by predicting, preempting and accelerating resolution of service delivery problems.

Address
310 Littleton Road
readableCity, Massachusetts 01886
United States of America

Website
www.netscout.com

Products/Services Offered

• Network Design
• Troubleshooting/Network Management
• Unified Communications

Products

• nGenius Voice | Video Manager

  The nGenius Voice | Video Manager is a self-contained performance management and analysis module enabling IT staff to proactively manage the performance and user experience for a broad range of collaboration-enabling UC services, such as telepresence, video, and voice. The solution delivers granular application-specific metrics for IP-based telepresence, video, and voice session transmission and conversation quality to reveal real-time service performance and the true user experience. As a result, IT organizations can achieve the required actionable visibility into the end-to-end behavior and quality of UC applications and services.

• nGenius Service Delivery Manager

  The nGenius® Service Delivery Manager is a real-time service dashboard that provides unified visibility into end-to-end service delivery in context with how services are delivered and consumed to more effectively manage the user experience. Building on the nGenius Service Assurance Solution’s ability to collect, correlate, analyze, and report on mass volumes of packet-flow data, nGenius Service Delivery Manager closes the gap between the network and business services to deliver timely and actionable management insight to effectively assure service levels.

• nGenius Performance Manager

  Comprehensive software for network and application performance, service validation and optimization and planning across the modern IP network

• nGenius Enterprise Intelligence

  Real-time application performance and end-user session experience analysis and troubleshooting module; part of nGenius Service Assurance Solution

Transcend is a global IT systems integration and managed services firm that simplifies communications infrastructures so companies can become more agile in adjusting to changing business needs, without overburdening IT staff.

Address
460 East Swedesford Road
readableCity, Pennsylvania 19087
United States of America

Website
www.transcendunited.com

RTX is a subsidiary of RTX Telecom A/S. Listed in Copenhagen Stock Exchange, with headquarters located in Denmark, sales offices in Hong Kong and USA.

Address
11/F, CAC Tower, 165 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong
readableCity852
Hong Kong

Website
www.rtx.hk

Products/Services Offered

• IP Communications Systems and Equipment

Products

• CT8010S

  The CT8010S, small and unique stylish design combined with a full business MMI in a nice colour display makes the CT8010S handset an ideal match for professional environments. Seamless integration with PBX and support impressive features such as firmware update over the air interface, personal phone book, call log, call filter and handsfree just to mention a few. Seamless handover and clear voice quality is a synonym with DECT technology.

• CT8030S

  The CT8030S, high-end handset with a compelling feature set and a nice large TFT display. With the additional support of a bluethooth module the handset supports both wireless and wired headsets. With a built-in vibrator and messaging service this handset is a clear choice for professional environments.

• RTX8050

  The RTX8050, high-end IP54 business phone with inductive charging in a ruggedized design. Message Waiting Indication LED and VIP Call LED. The RTX8050 have a clear and high volume speakerphone making it perfect for noisy environments. The clear and crispy display 128x160 pixels with a full business MMI makes it a good choice for both medical and storage room environments. If you are looking for a 24/7 usage the desktop charger supports a spare battery.

• RTX8630

  RTX8630, the IP DECT-SME VoIP is a complete turnkey solution offering a scalability not seen before in this segment. This allows the system to grow from 1 to 40 bases and up to 200 users. Furthermore, RTX also provides two different high quality colour screen CAT-iq handsets supporting the wideband audio functionality in the base station. The IP DECT-SME VoIP supports DECT standards in all major regions in the world. Seamless handover and repeater support are two major advantages besides the superior scalability and audio quality. Therefore, the customer can focus on its core business while RTX Products Hong Kong Ltd. delivers a complete IP DECT solution, comprising state-of-the-art hardware and software.

• RTX4088

  RTX4088, the popular SKYPE(TM) user interface and the attractive colour display give you tomorrow's telephone today and for the future, supporting HD audio and Instant messaging. The RTX4088 is an expandable phone system with multi line functionality for up to 4 handsets (2 SKYPE accounts), and can handle up to 3 parallel calls (2 SKYPE and 1 fixed landline call).

Sagemcom is a global leading vendor of IP fax server solutions supporting the standardized T.38 Fax over IP protocol via its patented XMediusFAX software.

Address
5252 de Maisonneuve Blvd. West
Suite 400
readableCity, Quebec H4A 355
Canada

Website
xmediusfax.sagemcom.com

Products/Services Offered

• IP Communications Software
• Cloud-Based Services
• Unified Communications

Products

• XMediusFAX

  XMediusFAX is a fast, secure and robust IP fax server solution that has proven its market leadership in boardless (software-only) T.38 Fax over IP. For five consecutive years, it has ranked #1 in the global IP fax market.

SIP Print – Connecting Technology – brilliantly simple and efficient SIP call recording systems, real-time call and data network security systems, call activity measurement systems.

Address
1772-J Avenida De Los Arboles
#178
readableCity, California 91362
United States of America

Website
www,sipprint.com

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software
• SIP Equipment/Devices
• Security
• Cloud-Based Services
• Troubleshooting/Network Management

Products

• SIP Print Call Recording

  Real Time Record All Call Recording, Premise and Hosted, Call Security

• SIP Care

  Network Measurement and Management

• ARS

  ACD Live and Historical Reporting System

• Call Accounting

  Measuring SIP Call Activity

• Call Quality Measurement

  Recorded Phone Conversation Measurement, Feedback and Improvement

Sonexis provides powerful and feature rich in-house audio and web conferencing platforms for the enterprise.

Address
400 Business Center Drive
Suite 210
readableCity, Massachusetts 1876
United States of America

Website
www.sonexis.com

Social Networks

Products/Services Offered

• Communications and Collaboration Application Software
• Collaboration Software and Services
• Unified Communications

Products

• ConferenceManager

  Sonexis ConferenceManager is an in-house audio conferencing bridge that eliminates the costly pay-as-you-go fees of subscription-based services, while setting new standards for ease of use and administration, flexibility, and control. Designed to work with any existing voice or data network—and available with a fully integrated Web conferencing option—ConferenceManager has been deployed by hundreds of leading organizations with minimal cost or effort.

See how exciting and powerful voice and video can be in your organization. StarLeaf delivers a new single communications environment for the enterprise.

Address
333 W. El Camino Real
Suite 250
readableCity, California 94087
United States of America

Website
www.starleaf.com

Social Networks

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• Unified Communications

Touchstone has been providing the IP communication industry with affordable and scalable software-based solutions for quality monitoring (SLA’s), pre-deployment assessments, and post-deployment verification since 2003.

Address
1500 Industry Road
Suite H
readableCity, Pennsylvania 19440
United States of America

Website
www.touchstone-inc.com

Products/Services Offered

• IP Communications Software

Products

• WinSIP

  Touchstone's WinSIP is a software solution for generating from one to thousands of calls from a single PC. WinSIP is ideal for quality assurance, pre-deployment assessments, and post- deployment verification

• WinEyeQ

  Touchstone's WinEyeQ is a highly-detailed voice and video analyzer that provides up to 325 individual metrics per call and was awarded Network World's "Clear Choice Award" as the industry's most accurate analyzer.

VOSS provides a world class fulfillment platform for organizations to successfully deliver and manage unified communications and collaboration services in the public and private cloud.

Address
Creekview, 2301 N Greenville
Suite 270
readableCity, Texas 75082
United States of America

Website
www.voss-solutions.com

Social Networks

Products/Services Offered

• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• Cloud-Based Services
• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications

Products

• The VOSS Technology

  The VOSS technology enables customers to activate and manage enterprise collaboration services in real time through secure, role based portals. In this way, VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying its design, delivery and management.

Voxeo seamlessly supports traditional automated phone customer service, social and mobile interactions including text messaging, instant messaging and mobile web for a Unified Customer Experience.

Address
189 South Orange Avenue
10th Floor
readableCity, Florida 32801
United States of America

Website
www.voxeo.com

Social Networks

Products/Services Offered

• IP Communications Software
• Communications and Collaboration Application Software
• SIP Equipment/Devices
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Instant Messaging/Presence
• Unified Communications

Products

• VoiceObjects

  A complete application lifecycle management suite for IVR and multi-channel customer service applications.

• Voxeo Prophecy and Prophecy Cloud Hosting

  IVR and multi-channel communications platform. Deploy on your premises, in the Voxeo hosted cloud or use a combination of both.

XO Communications provides advanced IP communications and network services exclusively to businesses, government and services providers nationwide via its own Tier 1 IP network.

Address
13865 Sunrise Valley Drive
readableCity, Virginia 20171
United States of America

Website
www.xo.com

Social Networks

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Troubleshooting/Network Management
• Virtualized Systems and Services
• Unified Communications
• QoS

Products

• Enterprise SIP Trunking Services

  Ideal for businesses with multiple locations, Enterprise SIP can you help trim your telecom costs and improve efficiencies by delivering VoIP over your WAN eliminating the need for multiple trunks and phone systems at each location.

• Enterprise Cloud Communications

  XO Enterprise Cloud Communications is an end-to-end, pay-per-seat hosted VoIP solution that provides you the cost savings and productivity benefits of cloud-based IP communications on the trusted, nationwide XO Tier 1 IP Network.

• MPLS IP VPN Services

  MPLS IP VPN services from XO gives you an intelligent, fully managed Wide Area Network that brings together all types of applications or previously separate voice, video or data networks into one solution that classifies, secures and routes traffic while separating secure data from the public Internet.

• Ethernet Services

  With one of the largest Ethernet footprints in the U.S., XO Communications makes it easy and cost-effective to converge your LAN and WAN over a single Ethernet network, transport large volumes of sensitive data between locations, and deliver services such Internet Access, VoIP or other managed applications.

• Dedicated Internet Access

  XO provides high speed Internet access services to businesses with dedicated Internet connection to a Tier 1 IP network backbone. XO offers wide breadth and availability of access via fiber, Ethernet and broadband wireless, and scalable bandwidth options from 1.5 Mbps to 40 Gbps.

Since 1994, Zeacom has been developing Contact Center, Business Process Automation and Unified Communications Plug-in solutions. Zeacom serves over 4,000 customers in 30 countries.

Address
18022 Cowan
Suite110
readableCity, California 92614
United States of America

Website
www.zeacom.com

Social Networks

Products/Services Offered

• IP Communications Software

Products

• Multimedia Contact Center

  Zeacom Communications Center lets your contact center agents efficiently manage large numbers of inbound inquiries and outbound contacts - by phone, email, fax, chat, SMS or social media.

• Business Process Automation

  BPA is designed to automate repetitive, predictable business processes and can improve productivity by offloading routine tasks and making current technology investments work harder and smarter.

• Unified Communications Plug-ins

  Zeacom's plug-ins help ensure that all types of messaging and communications arrive in one inbox. For recipients, it's easier to monitor traffic and respond promptly. For senders, there's no need to try a variety of different channels to make contact.

911 Enable delivers ground-breaking E911 solutions for IP telephony systems from industry-leading vendors such as Cisco, Avaya, Microsoft, Aastra, ShoreTel, and others

Address
5101 Buchan
Suite 510
readableCity, Quebec H4P 2R9
Canada

Website
www.911enable.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• Security
• Unified Communications

Products

• The Emergency Gateway

  The Emergency Gateway is an on-site appliance that helps organizations using IP telephony simplify E911 management. Key features include: • Automatic tracking of IP hard, soft, and wireless phones • On-site security routing • Reporting and monitoring capabilities • Available as a hardware or virtualized appliance. Learn more at www.911enable.com/egw.

• The Emergency Routing Service

  The Emergency Routing Service provides E911 connectivity to over 6,000 Public Safety Answering Points (PSAPs) across the US and Canada, helping organizations meet their E911 obligations. When 911 is dialed, it ensures that the 911 call and accurate location information are delivered to the appropriate PSAP. Learn more at www.911enable.com/ers.

• Desk Alert

  Desk Alert is an application that works with the Emergency Gateway to provide enhanced security desk notification. When 911 is dialed, it causes a screen pop to automatically appear on the security desk monitor. It displays the caller’s name, callback number, and other useful location-specific information. Learn more at www.911enable.com/deskalert.

911 ETC is a leading national provider of E911 solutions for large enterprise, government, education, healthcare and small business organizations.

Address
15655 W Roosevelt St
Suite 109
readableCity, Arizona 85338
United States of America

Website
www.911etc.com

Social Networks

Products/Services Offered

• Cloud-Based Services

Products

• VoIPConnect

  VoIPConnect tracks the location of IP phones and routes 911 calls to the correct Public Safety Answering Point.

• SoftLoc

  SoftLoc automatically reminds soft phone users within an organization to provision the location of their phone.

• CrisisConnect

  CrisisConnect provides a fully hosted E911 solution for the enterprise including on-site location audit, ASP hosted database management, E911 database automation technology, VoIPConnect, SoftLoc and on-site notification.

Aastra provides IP-PBX, Unified Communications, Collaboration and Mobility solutions to increase productivity and provide a competitive edge. We are specialists in enterprise communications.

Address
2811 Internet Blvd.
readableCity, Texas 75034
United States of America

Website
www.aastrausa.com

Social Networks

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Unified Communications

Products

• Clearspan

  Clearspan® is a carrier-grade SIP softswitch for very large enterprises, cost-effectively scaling from 1500 - 100,000+ users. It has a full suite of applications built-in including unified messaging, conferencing, fixed mobile convergence, and desktop integration. It seamlessly integrates with collaboration platforms and business processes, providing one-number reachability on any device.

• MX-ONE

  MX-ONE® is a hybrid TDM/SIP PBX for medium to large enterprises. The MX-ONE has an extensive set of applications built-in including unified messaging, integration with popular collaboration platforms, and fixed-mobile convergence. It is flexible, supporting either a distributed or centralized architecture, easy-to-manage and provides a low total cost of ownership.

• Aastra Mobile Client

  Aastra Mobile Client (AMC) brings the benefits of a desk phone to a mobile device integrating it seamlessly with the user’s enterprise communication platform. It allows mobile users to use short numbers and extension dialing in combination with the Aastra Mobile Extension, and reduces roaming expenses with Least Cost Routing.

• BluStar

  The Aastra BluStar™ 8000i Desktop Media Phone is a powerful desktop video conferencing and collaboration tool designed to enhance the way you communicate and collaborate. Offering true HD video conferencing, the Aastra BluStar 8000i uses the latest in video and communications technology to enable a natural high quality video experience.

• SIP Phones

  Aastra has one of the most complete SIP phone portfolios in the industry. Ranging from entry level, value-priced to high-end executive models, all Aastra SIP phones offer open stan¬dard SIP, extended XML embedded browsers to support pro¬ductivity enhancing applications, G.722 wideband sound, user friendly screen menus and interfaces, and more.

Aceyus provides real-time and historical reporting software, business analysis software, call routing optimization, voice gateway monitoring and professional services to drive contact center performance.

Address
10700 Sikes Place
suite 240
readableCity, North Carolina 28277
United States of America

Website
www.aceyus.com

Social Networks

Products/Services Offered

• IP Communications Software

Products

• Aceyus 4.5 Dashboards

  Aceyus 4.5 Dashboards is a web-based monitoring solution that provides customers the ability to analyze the performance of their contact centers in near-real-time. RealDash users can quickly create and view customized reports, and can consolidate and display data from multiple ACD, eWFM, IVR, and call management platforms.

• Aceyus 4.5 Reporting

  Aceyus 4.5 Reporting provides a simple, effective way to view and evaluate call detail records from multiple contact center platforms. Users can easily enter specific parameters and quickly retrieve a “Cradle-to-Grave” or Call Detail Report identifying every leg of the call as it occurred.

• Aceyus RealDirector

  RealDirector software provides a Web-based interface that enhances the Cisco ICM and UCCE call-routing platforms. RealDirector arms your support staff with the ability to easily tailor routing strategies, in a near-real-time basis, to support changing business needs.

• Aceyus Vault

  Aceyus Vault is an electronic data warehouse, designed specifically for the consolidation of data from disparate contact center systems – including ACD, eWFM, IVR, Call Recording, CRM, and even homegrown databases. The Vault integrates and normalizes all data, enabling the creation of effective reports and dashboards for technology and business staff.

• Aceyus GateScope

  GateScope provides detailed monitoring of the Voice Gateways/SIP Proxies/VXML Gateways in the Cisco UCCE/CVP environment . GateScope monitors real-time data metrics, including CPU and RAM utilization, as well as current call counts. Additionally, active call count data can be integrated directly into UCCE scripting through Network Trunk Groups.

Acme Packet, the leader in session delivery network solutions, enables the trusted, first-class delivery of next-generation voice, data and unified communications services across IP networks.

Address
100 Crosby Drive
readableCity, Massachusetts 01730
United States of America

Website
www.acmepacket.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software

Products

• Net-Net Enterprise Session Border Controller

  Acme Packet E-SBCs help enterprises realize the value of IP telephony, interactive video and unified communications that increases organizational collaboration, improves business productivity and speeds business agility. They support a wide variety of applications and businesses – from SMBs to large enterprises – in any industry or market segment.

The ADTRAN advantage is driving enterprise productivity through communications; enabling complete endpoint freedom with virtual mobility; and deploying high performance, secure and reliable cloud connectivity.

Address
901 Explorer Blvd
readableCity, Alabama 35806
United States of America

Website
www.adtran.com

Social Networks

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Troubleshooting/Network Management
• Instant Messaging/Presence
• Virtualized Systems and Services
• Unified Communications
• QoS

Products

• Bluesocket vWLAN

  vWLAN is a new, next generation wireless architecture designed around the concept of simplified scalability.

• NetVanta Unified Communications Server Solutions

  Software solutions enabling businesses to drive workforce productivity and improve organizational responsiveness.

• NetVanta Unified Communications Appliance Solutions

  The NetVanta 7000 series is a complete voice and data networking plaform that greatly simplifies installation, configuration, and network administration.

Alcatel-Lucent Enterprise is a leader in communications and network solutions for businesses, with 250,000+ customers worldwide. We deliver solutions that transform communications into meaningful conversations.

Address
3400 W. Plano Parkway
readableCity, Texas 75075
United States of America

Website
enterprise.alcatel-lucent.com

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• Security
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Troubleshooting/Network Management
• Collaboration Software and Services
• Unified Communications

Algo offers premium quality SIP endpoints for entrance security, customer assistance, loud ringing, event notification, visual alerting, and voice paging.

Address
4500 Beedie Street
readableCity, British Columbia V5J 5L2
Canada

Website
www.algosolutions.com

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• SIP Equipment/Devices

Products

• 8180 SIP Audio Alerter

  The 8180 offers loud ringing, voice announcement and event notification. It can play multicast announcements or be configured as an auto-answer and page SIP phone for paging applications.

• 8028 SIP Doorphone

  The 8028 is a SIP-compatible doorphone that provides hands-free intercom capability, entrance security with door unlock control, and superior audio performance. Features include: DSP audio enhancement that provides bi-direction echo control and reliable voice communication even in noisy environments; and single pair wiring to digital door station to make new or retrofit installation easy.

• 8036 SIP Multi-Media Intercom

  The 8036 is a SIP-based multi-media communication appliance designed for applications where a standard IP Phone is not suitable, such as in outdoor or public access locations. The device is ethernet powered, configurable through a secure web interface, and modular with options for video camera, keypad, graphic LCD, remote door control module, and proximity detection.

• 3226 Trunk Port FXO Doorphone

  The 3226 provides a simple-to-install telephone-integrated entry security intercom solution for business and residential applications. Visitors cause an analog telephone to ring which enables conversation when answered and the capability to allow remote entry using door release features.

• 3400 Security Intercom System

  The 3400 is an advanced digital communication solution for security, safety, and access control applications. Up to 2,048 intercom stations may be located indoors or outdoors for employee or public use to request assistance, door access, or communicate with security personnel or care-givers. Integrates with existing telephone equipment (through analog CLID trunk ports).

Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions. For more information, visit www.aspect.com

Address
300 Apollo Drive
readableCity, Massachusetts '01824
United States of America

Website
www.aspect.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software

Products

• Aspect Unified IP 7

  A Unified Customer Contact Solution that delivers a complete set of contact channels and a single routing engine to ensure a cohesive customer experience.

• Aspect Workforce Management

  Aspect Workforce Management delivers seamless enterprise engagement through advanced forecasting, scheduling, tracking, adherence monitoring, and seat planning capabilities.

AudioCodes designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. http://www.audiocodes.com

Address
27 World's Fair Drive
readableCity, New Jersey 08873
United States of America

Website
www.audiocodes.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Mobile Communications Devices and Systems
• Troubleshooting/Network Management
• Unified Communications
• QoS

Products

• Enterprise Media Gateways

  AudioCodes Enterprise Media Gateways provide the essential interface between VoIP networks and legacy telephony equipment, TDM PBXs and the PSTN. They support a wide variety of digital and analog telephony interfaces (E1/T1, BRI, FXO/FXS) with flexible density options to suit any deployment. AudioCodes underlying voice processing technology ensures exceptionally high levels of voice quality.

• Enterprise Session Border Controllers

  The E-SBC family provides Perimeter Defense as a way of protecting companies from malicious VoIP attacks; mediation for allowing the connection of any PBX and/or IP-PBX to any Service Provider; and Service Assurance for service quality and manageability. The native implementation of SBC functions on the AudioCodes Mediant Media Gateways and Multi-Service Business Gateways provides a host of additional capabilities that are not possible with standalone SBC appliances, such as VoIP mediation, PSTN Access, data routing, WAN access, data security, survivability, and third party value-added services applications. This enables enterprises to utilize the advantages of converged networks and eliminate the need for standalone appliances.

• Survivable Branch Appliances (SBA)

  AudioCodes provides a family of Survivable Branch Appliances that can fit any Enterprise location size, with all the features required for creating an IP Telephony network based on Microsoft Lync. AudioCodes solutions include rich features such as embedded Enterprise Session Border Control for SIP trunking connectivity, routing and WAN connectivity, full modularity and interface flexibility.

• Mobility Solution for Wireline Service Providers

  AudioCodes VMAS is a mobile VoIP Solution from AudioCodes comprised of a Client Management System (CMS) and a variety of mobile soft clients for leading mobile operating systems and smartphones. VMAS is currently available for leading Smartphones such as iPhone/iPod touch, Nokia, Samsung, HTC and others.

• SmartTAP Call Recording Solution

  SmartTAP enables recording of calls for compliance, liability, quality assurance, security and sales verification. The system allows users to select who to record, and when to record. SmartTAP is easily configured to record calls by individual users or by specific device. Using XML, SmartTAP can be easily configured to start and stop recording based on the customer’s specific requirements

AVST delivers the industry’s most interoperable Unified Communications platform that brings best-of-breed voice, mobile and business process solutions to the enterprise.

Address
27042 Towne center Drive
Suite 200
readableCity, California 92610
United States of America

Website
www.AVST.com

Social Networks

Products/Services Offered

• IP Communications Software
• Communications and Collaboration Application Software
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Collaboration Software and Services
• Unified Communications
• Open Source

Products

• CallXpress (Enterprise)

  In today's challenging environment, your organization needs to get more work done with less resources and time. That's exactly what CallXpress can help you do. This powerful Unified Communications platform turns your telephone system into a productivity tool. With nearly 30 years of innovation excellence, AVST is focused on delivering solutions that increase user and business productivity. Its flagship Unified Communications platform, CallXpress, offers unprecedented interoperability and delivers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. Here's the best news. It's the most cost-effective solution on the market because it works with what you already have: your existing telephone system, e-mail system and data infrastructure. No other solution offers a higher level of interoperability. CallXpress allows you to leverage your existing investment and still increase productivity, rather than spend money to replace parts of your existing communications infrastructure.

• CX-S (SMB)

  AVST CX-S delivers enterprise-class mobility and speech solutions on the industry's most interoperable UC Platform. Small to midsized businesses looking to maximize productivity can affordably acquire an all-in-one UC solution that includes AVST Mobile for iPhone® and Android™, speech-enabled automated attendant and personal assistant, unified messaging, single number reach and voicemail — all on the industry's most interoperable UC platform. By integrating with all major IP-PBX brands, premise-based and cloud e-mail solutions, CX-S enables you to unlock the full potential of your communications landscape.

• CallXpress Servers

  Whether you're a small business poised to grow or a large corporation with a global presence, you're sure to find the perfect fit for your communications needs among AVST's portfolio of high performance, highly reliable CallXpress servers

• XpressCare

  XpressCare is a program that provides full software maintenance for your AVST product in one easy-to-buy plan. XpressCare helps to maximize the benefits of your system through continuous software improvements and proactive service. This ensures optimal software performance, continued stability, and on-going compatibility, which equates to increased customer satisfaction and smooth operations.

Carousel Industries designs, and supports technology solutions that become the foundation of our clients’ businesses, leveraging our consultative approach, technical expertise, and extensive industry partnerships.

Address
10 Giffin Road North
readableCity, Connecticut 06095
United States of America

Website
www.carouselindustries.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Cloud-Based Services
• Troubleshooting/Network Management
• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications

ClearOne is a global solutions company that develops and sells conferencing, multimedia streaming and connectivity systems for unified audio, video, web, and digital signage communication.

Address
5225 Wiley Post Way
Suite 500
readableCity, Utah 84116
United States of America

Website
www.clearone.com

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• Unified Communications

Digium, Inc., the Asterisk Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software.

Address
445 Jan Davis Dr.
readableCity, Alabama 35806
United States of America

Website
www.digium.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software

Products

• Switchvox

  Switchvox, a Phone System to Transform How Your Business Connects

• Asterisk

  The world's most popular voice communications engine. Asterisk turns computers into communication servers.

• Asterisk Training

  Asterisk instructor-led courses are available at Digium's corporate headquarters and through our authorized training partners worldwide. Asterisk and Switchvox certification courses are also offered for authorized resellers.

Empirix empowers organizations to master the complexity of testing, monitoring, and analyzing the communication experience in order to delight customers and improve business performance.

Address
20 Crosby Drive
readableCity, Massachusetts 01730
United States of America

Website
www.empirix.com

Social Networks

Products/Services Offered

• Troubleshooting/Network Management

Voice branding, voice recording, IVR prompts and voice overs. 100+ languages. Female and male voice talent. Your voice to the world.

Address
2001 Westside Pkwy
Suite 240
readableCity, Georgia 30004
United States of America

Website
www.gmvoices.com

Social Networks

Products/Services Offered

• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications

Celebrating its 10th Anniversary, Grandstream Networks is an award-winning designer and leading manufacturer of IP Voice/Video telephony and IP video surveillance solutions.

Address
1297 Beacon Street
2nd floor
readableCity, Massachusetts 02446
United States of America

Website
www.grandstream.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Unified Communications

Products

• GXV3140 IP Multimedia Phone

  The GXV3140 combines best-in-class technology to enable free video and voice calling worldwide with just one simple step: plug-in. The Skype-certified GXV3140 allows you to keep in touch with friends and family around the world as well as information that impacts your daily life without interruption, any time of day.

• GXV3651_FHD

  GXV3651_FHD IP Video Surveillance Camera provides exceptional low light sensitivity, day/night high definition (1080p) video, and 2-way audio calling for superior image resolution and quality.

• GXP2100 HD Enterprise IP Phone

  GXP2100 is a next generation enterprise grade IP phone that features 4 lines, a 180×90 backlit graphical LCD, 3 XML programmable context-sensitive soft keys, 7 XML programmable BLF extension keys, dual network ports with integrated PoE, and 5-way conference. Delivering superior HD audio quality, rich and leading edge telephony features, personalized information and customizable application service. The GXP2100 supports automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.

• GXP2124 HD Enterprise IP Phone

  GXP2124 phone offers wideband HD voice, advanced XML customization, 24+ programmable keys, Electronic Hook Switch and various business productivity enhancements for enterprise market

• GXV3662 Fixed Dome IP66 Camera

  The GXV3662_HD is a next generation Vandal Dome High Definition IP camera of power and innovation. The innovative AE (Auto Exposure) & AWB (Auto White Balance) algorithms power the advanced ISP (Image Sensor Processor), ensure high-fidelity video qualities and match Digital Still Camera color grade in wide range of light environments. It features cutting edge H.264 real-time video compression (720p resolution) with excellent image clarity at low-to-modest bandwidth, industry leading SIP/VoIP for full duplex 2-way audio and video streaming to mobile phones and video phones, integrated PoE, embedded analytics, large pre-/post-event recording buffer, and advanced security protection.

HP creates new possibilities for technolgoy to have a meaningful impact on people, businesses, governments and society. HP is the world's largest technology company.

Address
3000 Hanover
readableCity, California 94043
United States of America

Website
www.hp.com

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Equipment/Devices
• Security
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Collaboration Software and Services
• Unified Communications

Products

• Enterprise Cloud Services

  UC delivers enterprise grade availability, improves business operations, and allows employees to interact easily and more effectively.

• HP4110 and HP4120 IP Phones/UC Solutions

  HP introduces the HP 4110 and HP 4120 IP phones optimized for the Microsoft Lync environment that provide customers with integrated, tested and certified products.

• HP SIP Trunking Solutions

  With HP SIP Trunking Solutions, you can accelerate business communications, improve information transfer and file sharing, enhance worker productivity and reduce costs, such as toll charges.

• HP Fixed Mobile Convergence Solutions

  With HP FMC Solutions, the workforce becomes more responsive and accessible, and cellular costs can be drastically reduced.

Prognosis software, by IR, enables you to ensure end-to-end performance for multi-vendor enterprise communications systems from: Avaya, Cisco, Microsoft, and others.

Address
8055 East Tufts Ave
Suite 950
readableCity, Colorado 80237
United States of America

Website
www.prognosis.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Equipment/Devices
• Troubleshooting/Network Management
• Instant Messaging/Presence
• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications
• QoS

Products

• Prognosis for Unified Communications

  Guarantee your success with Prognosis by: minimizing expensive outages, ensuring new technology success, improving end user satisfaction, and optimizing IT operations. Empower your team with: end-to-end multi-UC-vendor support, the deepest UC metrics, forensic replay, real time custom views, automation, rapid extensibility, and multi-vendor visibility to: Avaya, Alcatel, Cisco, Microsoft, and more.

• Prognosis VoIP Monitor

  Free basic VoIP / UC monitoring software for 250 endpoints from the world leader; visit our booth for a free license.

• Prognosis for Collaboration

  End-to-end visibility for your UC, Collaboration, and web services ecosystem to ensure integrations, workflow, and local or cloud system performance.

• Prognosis for Contact Centers

  Proactively avoid expensive outages, ensure quality of service, avoid finger pointing, and optimize operations with the world's leading contact center system management software.

• Prognosis Path Insight

  UC specific network path insight for voice and video empowers your UC and Network teams and vendors to rapidly identify and resolve issues without delay or finger pointing.

Interactive Intelligence offers unified communications for the enterprise with our open standards, all-in-one software suite. Over 4,000 organizations worldwide use our on-premise or cloud-based solutions.

Address
7601 Interactive Way
readableCity, Indiana 46278
United States of America

Website
www.inin.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software

Products

• Customer Interaction Center (CIC) - Contact Center

  Customer Interaction Center™ (CIC) for the Contact Center is a standards-based multichannel software platform to blend all media types with business systems and real-time and historical information. By enabling CIC’s IP communications alongside existing resources and new technologies for interaction processing, contact centers up to 5,000 agents or more manage the service experience in a manner that’s seamless, expedient and all-in-one. The CIC software is a proven solution for SIP-supported voice over IP (VoIP) implementations and multi-site contact center operations, and is flexibly deployed as an on-premise solution, a cloud-based Communications as a Service (CaaS) offering, or a managed service.

• Customer Interaction Center (CIC) - Unified Communications

  Customer Interaction Center™ (CIC) for Unified Communications is a complete IP telephony solution to support VoIP, open standards including SIP, and unified voice and data communications that include fully integrated messaging and conferencing. Enterprises from SMBs to larger distributed organizations can leverage CIC’s server-based all-in-one architecture to support remote and mobile workers, scale from 100 users to 15,000 or more, integrate to business systems and applications, and simplify system administration and IT workloads. For contact center operations within the enterprise, easily licensed features in CIC offer ACD, multichannel queuing and routing, IVR, multichannel recording, workforce management and other advanced functions for customer care.

• Interaction Process Automation (IPA)

  Interaction Process Automation™ (IPA) provides total control over business processes and creates full visibility into operations as it automates. Intelligently, IPA integrates internal and external communications throughout a process as it captures, prioritizes, routes, escalates, and tracks work, whether with employees and customers or vendors and partners. By ultimately keeping track of work and people, as well as skills, qualifications, availability, resources and progress, IPA optimizes any business process by automatically prioritizing and routing work to the best qualified and available worker for timely completion, regardless of a worker’s location.

• Interaction Analyzer

  Interaction Analyzer™ is a cost-effective solution that puts intelligent speech analytics within the reach of any contact center or enterprise. With Interaction Analyzer’s real-time keyword/phrase spotting, customer care organizations easily define lists of keywords with alternate spellings and scores; associate keyword lists with one or more inbound/outbound queues; get immediate and accurate detection with channel separation (agent vs. customer); support multiple languages concurrently; and maintain Spotability™ guidance and threshold control at all times. The Interaction Analyzer application is part of the Customer Interaction Center (CIC) all-in-one suite of products, making it easy to deploy via the CIC architecture.

ION Networks enables service providers, manufacturers, government and military agencies, and corporations to remotely manage, monitor, and secure voice and data networks.

Address
120 Corporate Blvd.
readableCity, New Jersey 7080
United States of America

Website
www.apitech.com/ion

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• Security
• Troubleshooting/Network Management
• Collaboration Software and Services

Products

• SA5600

  The ION SA5600 Secure Appliance provides easy, scalable in-band and out-of-band remote administrative access along with superior security and audit capabilities. The SA5600 meets the needs of both service providers and enterprise companies through cost-effective, remote access, monitoring, and management solution.

• SA603/607

  The ION SA603/607 Service Access Point introduces a new approach to remote device management. With the launch of the ION SA603/607 and its integrated software licensing module, you can turn on features as needed. From basic console access to a sophisticated SSL VPN solution and new cross-networking NATing, the SA603 offers the right-form functionality and price for your unique application.

• NetgardMFD

  Netgard™ MFD is a drop-in, inline, multi-factor, user authentication solution for networked, special purpose devices such as multi-function printer/scanner/copiers.

iscoord AG, builds innovative softphones/UC-Clients for telephony and unified communications that seamlessly integrates in the end-user environment.

Address
Beustweg 12
readableCity8032
Switzerland

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Equipment/Devices
• Security
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Instant Messaging/Presence
• Collaboration Software and Services
• Unified Communications

Products

• is-phone Android

  is-phone Mobile Android Edition enables a smooth extension of your telephony desktop feature with the benefit of cost cutting and mobility. A fully function UC-client VoIP application including voice and video on your Android smartphone and tablet.

• is-phone iPhone

  is-phone Mobile iPhone Edition enables a smooth extension of your telephony desktop feature with the benefit of cost cutting and mobility. A fully function UC-client VoIP application including voice and video on your iPhone, iPad and IPod touch.

• is-phone communicator

  is-phone Desktop Communicator Edition is a white-label OEM softphone integrated into Microsoft Unified Communications platform (Exchange, Outlook, Live Messenger), enables voice as well as video calls or conferences with any SIP based PBX or SIP carrier and is easy to install and operate.

• is-phone portable

  is-phone portable enables you one application running on multiple platforms. In fact you are using one single UC-client regardless if it is for Windows, Linux or Mac. The product enables audio/video calls and chat, running without installation (.exe file) ore directly out of a USB stick.

• is-phone Notes / Sametime

  is-phone for Lotus is a Unified Communications (UC) software plug-in which seamlessly integrates in IBM Lotus collaboration suite. It delivers rich UC experience to large organizations, providing enterprise telephony capabilities, presence synchronization with Sametime and instant audio/video conferencing in high definition (HD) without needing any media server or by connecting to the legacy company/service provider’s MCU server.

Level 3 Communications is a premier global provider of telecommunication services, delivering data, voice, video and managed solutions leveraging a reliable, secure network. Visit www.level3.com.

Address
1025 Eldorado Blvd.
readableCity, Colorado 80021
United States of America

Website
www.level3.com

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Cloud-Based Services
• Troubleshooting/Network Management
• Collaboration Software and Services
• Unified Communications
• QoS

LifeSize is a pioneer and world leader in high-definition video collaboration extending the highest-quality video conferencing capabilities to anyone, anytime, anywhere.

Address
1601 South Mopac
Suite 100
readableCity, Texas 78746
United States of America

Website
www.lifesize.com

Social Networks

Products/Services Offered

• Video Systems and Services

GeoFluent Enables Enterprises to engage Customers around the Globe GeoFluent provides real-time translation on demand.

Address
1050 Winter Street
Suite 2300
readableCity, Massachusetts 2451
United States of America

Products/Services Offered

• Communications and Collaboration Application Software
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Instant Messaging/Presence
• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications

Products

• GeoFluent

  Lionbridge GeoFluent unlocks the knowledge of the global enterprise with the industry’s only cloud-based, customized real time translation platform that instantly translates content and communications into multiple languages.

• GeoFluent for Chat

  GeoFluent Chat enables instantaneous multilingual communication for online engagement sessions — from pre-sales to customer support. Through easy integration with common chat applications, GeoFluent instantly turns English-speaking agents into “Global Communicators”, allowing organizations to quickly and cost effectively engage and support customers in global markets. Multilingual online chat at your fingertips.

• GeoFluent For Forums

  GeoFluent for support forums enables your site visitors to instantly and cost-effectively translate your online content - including eSupport, knowledge bases, support forums, and corporate blogs - into your customer's preferred language. Four different controls allow you to disseminate multilingual news and information around the globe, provide your customers with instant translations for free-form text, and display real-time translations of your web pages to your site visitors.

An ISO 9001 Company, Matrix ComSec is a leader in Telecom and Security solutions for modern businesses and enterprises.

Address
971 N BIG SKY LN, SUITE 502
ORANGE,
readableCity, California 92869
United States of America

Website
www.matrixcomsec.com

Products/Services Offered

• IP Communications Systems and Equipment

Products

• The Next Generation IP-PBX for Small Businesses

  ETERNITY NE is a small yet powerful IP-PBX for small businesses with up to 32 users. Based on modular architecture and state-of-the-art design, ETERNITY NE provides connectivity to CO (FXO), GSM/3G, VoIP networks and user terminals such as Analog, Digital, IP and Mobile extensions from a single platform.

• COSEC

  Matrix COSEC is biometric fingerprint and RFID card based Time-Attendance and Access Control system, designed to provide comprehensive solution for small, medium and large enterprises. It comes with advanced software modules like Time Attendance, Leave Management, Employee Portal and Visitor Management to manage all business needs within a single solution.

• GSM Gateway

  Matrix offers fixed and scalable GSM gateways. Scaling from single to 40 GSM channels the gateways connect to IP, PSTN, ISDN BRI and T1/E1/PRI networks. The gateways are ideal for enterprises, banks, financial institutions, call centre and any location requiring a fixed-line replacement.

• The IP-PBX with Seamless Mobility and Universal Connectivity

  ETENRITY GE is for SME customers having up to 240 users. It is offered in three configurations – 3, 6 and 12 Universal Slots. All the cards including CPU and Power Supply are interchangeable. With varied interface options and built-in gateway functionality; it can be used as a gateway to the existing PBX to avail the benefits offered by different networks.

Metropolis Technologies, Inc. is a progressive telemanagement solution provider that has developed and produced cutting-edge software applications for all types of businesses since 1993.

Address
6278 North Federal Way
413
readableCity, Florida 33308
United States of America

Website
www.metropolis.com

Social Networks

Products/Services Offered

• IP Communications Software
• SIP Trunking and WAN Systems/Services
• Virtualized Systems and Services
• QoS

Products

• OfficeWatch Telemanagement

  Reduce costs, increase productivity, and reduce liability! OfficeWatch Telemanagement provides visibility for businesses to easily track employee call productivity and prevent against unauthorized phone usage. For busy users, OfficeWatch includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. It also offers 911 alerts to quickly notify you of emergency calls anywhere in the company.

• ProfitWatch Call Accounting

  Generate revenue and decrease costs! ProfitWatch is an extremely user-friendly call accounting application designed to meet the needs of the hospitality client. With multi-site capabilities and real-time billing, ProfitWatch enables hotels to generate additional revenue while reducing expenses through flexible guest rate billing, increased staff productivity and eliminated phone abuse. It also offers 911 alerts to quickly notify you of emergency calls anywhere on the property.

• AgentWatch

  Real-time Call Management for Call Centers! AgentWatch empowers every supervisor to direct their workforce to produce valuable results such as reducing abandoned calls, increasing agent performance and monitoring unlimited hunt groups. AgentWatch is web-based and provides customizable dashboards for supervisors and individual agents and offers customizable alarms to management if key performance indicators exceed user-defined thresholds.

Microsemi’s PowerDsine® midspans enable Ethernet switches to deliver up to 72 watts of reliable power over standard cable infrastructures. PowerDsine technology drives all PoE standards.

Address
One Enterprise
readableCity, California 92656
United States of America

Website
www.microsemi.com

Products/Services Offered

• IP Communications Systems and Equipment

Products

• PD-6500/6500G Midspan

  6/12/24 ports 15.4W per port 10/100/1000Mbps data transfer rates Remote power management IEEE802.3af compliant

• PD9000G Midspan

  6/12/24 ports 36W per port 10/100/1000Mbps data transfer rates Remote power management IEEE802.3at compliant

• PD9500G Midspan

  6/12/24 ports 60W per port 10/100/1000Mbps data transfer rates Remote power management High power over 4-pairs IEEE802.3at compliant

At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems.

Address
One Microsoft Way
readableCity, Washington 98052
United States of America

Website
www.microsoft.com

Products/Services Offered

• Unified Communications

Products

• Microsoft Lync 2010

  Work from Anywhere.

Minuteman Power Technology products by Para Systems are designed to protect mission-critical systems such as telephone/VoIPsystems, data centers, and security systems.

Address
1455 LeMay Drive
readableCity, Texas 75007
United States of America

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• Communications and Collaboration Application Software
• Security
• Troubleshooting/Network Management
• Unified Communications

NEC Corporation is a global innovator of powerful communications, collaboration and IT solutions empowering millions of business users worldwide.

Address
6555 North State Highway 161
readableCity, Texas 75039
United States of America

Website
www.nec.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software

NET develops UX, VX and Tenor Series Gateways. Designed to provide enterprise-class integration, interoperability, and security required for successful adoption and migration to Unified Communications.

Address
6900 Paseo Padre Parkway
readableCity, California 94555
United States of America

Website
www.net.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• SIP Trunking and WAN Systems/Services
• Unified Communications

Products

• UX Series

  NET's Unified Exchange 2000 (UX2000) core features a 24Gbps, non-blocking, IP-core backplane capable of routing more than 35 million packets per second, T1/E1, WAN and LAN ports, Session Border Controller (SBC), media processing through advanced high-density Digital Signal Processors (DSPs), PSTN gateway, and an Application Solutions Module (ASM) for hosting third party applications. The UX2000 is fully managed using a Web-based management interface with remote management capability. It is an ideal solution for remote sites/branch offices that have minimal IT support. The modular architecture allows deployment flexibility for different size locations and can easily scale up for future expansion. It can be deployed for a variety of applications, for example next-generation VoIP and Unified Communications; SIP Trunking; Multi-service Business Gateway (MSBG).

• VX Series

  As a multi-function voice switch, the NET VX SERIES can be deployed in distributed networks to reduce and consolidate PBX infrastructure. The NET VX extends advanced call system features from centralized data centers to remote locations. With its remote survivability features, the NET VX provides continuous, local call service and intelligent trunk routing in the event of network connectivity failures.

• Tenor Series

  Tenor VoIP solutions also eliminate the risk of complex implementation by providing the simplest, most unobtrusive installation of any VoIP product on the market. Tenor sits between the PBX and PSTN, sending whichever types of calls they choose to your IP network. A simplified, intuitive interface makes it easy to select which calls go where – and to modify that selection as confidence in VoIP increases. Little or no re-configuration of existing equipment is required. Since Tenor Switches work with your existing router and PBX configurations, you don't have to shoulder the risk of a major infrastructure overhaul. And you can continue fine-tuning your calling parameters to maximize your VoIP savings.

Nexus helps organizations Connect to their customers, Collaborate to achieve their vision, and Create innovative ways to solve business problems.

Address
27202 West Turnberry Lane
Suite100
readableCity, California 91355
United States of America

Website
www.nexusis.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Troubleshooting/Network Management
• Instant Messaging/Presence
• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications
• QoS
• Open Source

OtterBox is the leader in the production of premier protective solutions for global handheld manufacturers, wireless carriers and distributors.

Address
209 S. Meldrum St.
readableCity, Colorado 80521
United States of America

Website
www.otterbox.com

Social Networks

Products/Services Offered

• Mobile Communications Devices and Systems

Cloud and MSP remote maintenance tools and secure reliable, failsafe, comprehensive, flexible and highly scalable integrated alarm monitoring solutions for all voice and data equipment.

Address
13010 Morris Road
Building 1 6th Floor
readableCity, Georgia 30004
United States of America

Website
www.outostsentinel.com

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment

Products

• ENS

  Tools for secure remote access and monitoring of all voice and data equipment

• Cirrus Sentry

  Secure Cloud based remote monitoring and maintenace tools

• Power Sentinel

  Intelligent remote power strips

• SAM

  Sentinel Alarm Manager a secure, failsafe, web based centralized alarm monitoring, scheduling and trouble ticket system

Widely recognized for their sound quality, reliability and comfort, Plantronics offers the industry’s most complete families of corded and wireless products for UC.

Address
345 Encinal Street
readableCity, California 95060
United States of America

Website
www.Plantronics.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• Communications and Collaboration Application Software
• Mobile Communications Devices and Systems
• Unified Communications

Products

• Savi 700 & CS500 Series

  Enjoy wireless freedom while seamlessly managing PC, mobile and desk phone calls with a single intelligent headset system with the Savi 700 Series. Or experience a new wireless standard for desk phone communication with the CS500 Series. Both Series feature the lightest (21 grams) DECT™ headset on the market, premium audio and call controls at your finger tips, all with the same reliability for hands-free productivity.

• Calisto 800 Series

  Experience a whole new way to manage PC, mobile and even home phone calls with a Calisto® 800 Series multi-device speakerphone system. These versatile systems provide premium sound and unparalleled audio quality thanks to full duplex wideband audio support and advanced noise cancellation. And with the unique wireless microphone, you can also enjoy remote call control and freedom of movement.

• Blackwire Family

  With the Plantronics Blackwire Family, experience remarkable PC audio for voice or multimedia through a wide range of corded USB headsets. The Blackwire family offers solutions that range from good, better and best, and whether portability is a must or all day comfort is at a premium, users can find a headset the suits their needs. Keep an eye out for what’s new in our Blackwire family at Enterprise Connect!

• Voyager PRO UC

  Your mobile office is now unified like never before with the next generation Voyager™ PRO UC system. With revolutionary Smart Sensor technology, you can answer a call by simply putting on your headset, and when you do, it automatically updates your softphone presence so colleagues know your availability – and that’s just the beginning from a proven performer in delivering premium sound quality and comfort.

• MDA200

  Designed to solve the communications challenges of businesses migrating to Unified Communications the MDA200 headset communications hub lets you manage PC voice and multi-media, while maintaining connectivity to your desk phone. Work the desk phone. Launch the softphone. Even take calls on the mobile when used with a Plantronics Bluetooth™ USB headset.

Polycom is the global leader in standards-based unified communications solutions for telepresence, video, and voice, powered by the Polycom RealPresence Platform. Visit www.polycom.com today.

Address
4750 Willow Road
readableCity, California 94588
United States of America

Website
www.polycom.com

Products/Services Offered

• IP Communications Systems and Equipment
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Collaboration Software and Services
• Unified Communications

Presidio architects purpose-built IT solutions and services that enable you to solve your most challenging problems and achieve extraordinary success.

Address
5337 Millenia Lakes Blvd.
Suite 300
readableCity, Florida 32839
United States of America

Website
www.presidio.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software

RADVISION (Nasdaq: RVSN) is a leading provider of video conferencing and telepresence solutions and technologies over IP and wireless networks, offering end-to-end visual communications.

Address
17-17 State Hwy 208
Suite 300
readableCity, New Jersey 07410
United States of America

Website
www.radvision.com

Social Networks

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Collaboration Software and Services
• Unified Communications

Products

• SCOPIA XT5000 HD Video Conferencing Room System

  The new SCOPIA XT5000 HD Video Conferencing Room System is RADVISION’s flagship product and the most advanced video conferencing system available in its class. The XT5000 is the only system available to incorporate dual 1080p/60fps live video and content, HD audio, H.264 High Profile, Scalable Video Coding (SVC), and integrated multi-party calling.

• SCOPIA XT1000 Series Video Conferencing Room Systems

  The SCOPIA XT1000 Series of HD Video Conferencing Room Systems delivers the perfect blend of value and a high quality, high-end experience, making it stand out amongst the competition. SCOPIA XT1000 Series Systems are high-end without a high-end price tag.

• SCOPIA Mobile

  SCOPIA Mobile is the first enterprise application for smartphones and tablets that allows users to connect with full video, audio and H.239 data collaboration to the nearly 2 million installed standards-based video conferencing and telepresence systems worldwide.

• SCOPIA Video Gateway for Microsoft Lync

  The SCOPIA Video Gateway for Microsoft Lync extends the reach of Lync providing connectivity and interoperability with standards-based video conferencing and telepresence systems. The Gateway allows customers to realize the benefits of Lync in conjunction with their existing deployments of room-based systems and new solutions such as telepresence and video on mobile devices.

• SCOPIA Elite 5000 Series MCU

  The SCOPIA Elite 5000 Series of MCUs is RADVISION’s state-of-the-art platform for HD multi-party conferencing. Utilizing the latest in DSP technology, SCOPIA Elite offers advanced media processing supporting 1080p and provides telepresence interoperability, dynamic resource allocation, and H.264 Scalable Video Coding (SVC) for uncompromised HD support.

RedSky is the leading provider of E911 solutions to the enterprise market with more customers, more technology, and more experience than any other provider.

Address
925 W. Chicago Ave.
Suite 300
readableCity, Illinois 60642
United States of America

Website
www.redskyE911.com

Social Networks

Products/Services Offered

• IP Communications Software
• SIP Trunking and WAN Systems/Services
• Cloud-Based Services

Products

• E911 Manager

  RedSky's E911 Manager Version 6 is an automated software application that integrates with the enterprise communications system to capture, manage, and deliver real-time location information for all voice clients on the network.

• E911 Anywhere

  E911 Anywhere is a cloud-based, cost-effective alternative to traditional PS-ALI E911.

Unified Voice/UC policy enforcement and intelligence solutions to secure enterprise communications, reduce costs, and evolve to future networks in a secure and cost efficient manner.

Address
13750 San Pedro
Suite 820
readableCity, Texas 78232
United States of America

Website
www.securelogix.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Cloud-Based Services
• Troubleshooting/Network Management
• Virtualized Systems and Services
• Collaboration Software and Services
• Unified Communications
• QoS

Products

• The ETM® (Enterprise Telephony Management) System

  The ETM System is a comprehensive firewall security, performance monitoring, call reporting/analytics and call recording solution, offering enterprise-wide policy enforcement and unified intelligence across enterprise networks with mixed vendors and services. It is the only solution that truly unifies voice security and management across the enterprise through its centralized support of mixed TDM and SIP traffic from any combination of PBX/switch vendors. While guarding against future and growing threats to VoIP/SIP traffic and networks, the ETM System also uniquely addresses current, real-world voice attacks and abuse that target enterprise networks every day and cause substantial financial losses and business disruption. Examples of real-world voice threats include unprotected phone line access points into data networks for hackers and viruses, toll fraud, phone-based social engineering attacks and identity theft, corporate data leakage, unmonitored Internet use over phone lines, harassing and threatening calls, voice/fax spam, long distance service theft and abuse, and other unauthorized phone traffic and usage.

Sencomm is an established woman-owned business and a Premium Plantronics Distributor with over 20 years of experience in unified communications, headsets and phones.

Address
1611 Allison Woods Lane
readableCity, Florida 33619
United States of America

Website
www.sencomm.com

Social Networks

Products/Services Offered

• IP Communications Systems and Equipment

Products

• Plantronics Savi 740

  The Savi® 740 is changing the way productivity-focused office professionals communicate. With three-way connectivity, easily manage and switch between PC, desk phone, and now mobile calls from a single wireless headset. Savi 740 also has an additional accessory charging base available in Single or Five. Allows for multiple users on one charging base.

• Voyager Pro UC

  Communication on the go has never been smarter. Be truly mobile with the intelligent, next generation Voyager PRO UC Bluetooth® headset system.

• Plantronics CS540

  First we made it lighter. At only 21 grams, the CS540 features the lightest DECT™ headset on the market. That means all-day comfort for all-star performance. Then we made it better. Increased range for maximum mobility, one-touch controls, energy efficient power management, simple plug-and-talk installation — the CS540 does it all.

• Revolabs Fusion

  This revolutionary conferencing unit is the perfect solution when working in conference rooms without installed audio equipment or in places where no audio equipment is available. This wireless audio solution is specifically created for use in medium to large conference rooms and offers users many  features such as acoustic noise cancellation and noise reduction technology. 

• ShoreTel Mobility Solutions

  Mobility solution makes it easy for your workforce to communicate on the devices of their choice. From any location (office, home, hotspots), and on any network (voice over Wi-Fi , voice over 3G/4G, or cellular), they can access a full suite of mobile unified communications tools. Businesses are deploying ShoreTel’s mobile workforce solution to address the key challenges associated with: BYOD (bring-your-own-device) demands from employees, soaring international roaming costs, poor in-building coverage, and integration into corporate PBX and Unified Communications systems.

ShoreTel’s brilliantly simple Unified Communication solution makes integrated voice, video, data and mobile as easy to deploy, manage and scale as it is to use.

Address
960 Stewart Drive
readableCity, California 94087
United States of America

Products/Services Offered

• IP Communications Systems and Equipment

Products

• ShoreTel Mobility Solutions

  Our software solutions set the user free to communicate on any device (desk phone, mobile phone, computer), on any IP PBX (ShoreTel, Avaya, Cisco), on any network (cellular, 3G or Wi-Fi), simply and cost effectively. We put the full power of the desk phone and UC in the user’s pocket.

• ShoreTel IP Telephony

  Designed to streamline the work of administrators and end-users alike, the built-in unified communications capabilities of ShoreTel's VoIP phone system are transforming the way people work. By integrating communication tasks currently performed with separate tools, such as video conferencing, IM and online collaboration, ShoreTel helps boost productivity and reduce costs.

• ShoreTel Enterprise Contact Center

  Built on the highly reliable capabilities of our unified communications system, ShoreTel's Contact Center solution easily connects internal and external customers to the right agent at the right time. Our complete multi-channel contact center solutions with the ShoreTel Communicator integrated desktop help transform your contact center into a revenue center.

• ShoreTel Conferencing and Collaboration

  In one easy-to-use and manage interface, ShoreTel Converged Conferencing unifies Web conferencing, audio conferencing, desktop/application sharing, instant messaging, virtual meeting rooms, online presentations, and multimedia recording. The system's simplified management and exceptional reliability delivers a rapid ROI by reducing travel costs and letting organizations manage collaborative activities in-house.

• ShoreTel Managed Solution

  ShoreTel Managed Solution is a turn-key solution with a per-seat monthly subscription for full IP phone system features, functionality and services. Subscribers benefit from not having to incur any capital business expenses for equipment and software, and can focus capital expenses and internal IT resources on core business objectives.

Siemens Enterprise Communications is a premier provider of enterprise communications solutions that use open, standards-based architectures to unify communications for a seamless collaboration experience.

Address
5500 Broken Sound Blvd.
readableCity, Florida 33487
United States of America

Website
www.siemens-enterprise.com

Social Networks

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Instant Messaging/Presence
• Unified Communications

Headquartered in Germany and with offices around the world, snom technology develops and manufactures standards-based VoIP telephones and related IP communications equipment for businesses.

Address
18 Commerce Way
readableCity, Massachusetts 01801
United States of America

Website
www.snom.com

Products/Services Offered

• IP Communications Systems and Equipment
• SIP Trunking and WAN Systems/Services

Sonus Networks Inc. is a leader in IP networking with proven expertise in delivering secure, reliable and scalable next- generation infrastructure and subscriber solutions.

Address
4 Technology Park Drive
readableCity, Massachusetts 1886
United States of America

Website
www.sonusnet.com

Social Networks

Products/Services Offered

• Video Systems and Services
• IP Communications Software
• SIP Trunking and WAN Systems/Services
• Unified Communications

Products

• SIP Trunking and Session Border Control

  Our SIP Trunking Solutions deliver robust call control, media transcoding, security/encryption and signaling interworking that integrates seamlessly with your existing network, no matter where you are in the migration stage. With our solutions, enterprises can: Interwork media codecs and signaling with their SIP trunk solution Gradually migrate user by user from TDM to SIP with a single, scalable platform Secure the network border with the NBS5200 or NBS9000

A multivendor systems integrator with Contact Center, UC, Managed Services and Private Cloud specializations, SPS provides value-added solutions and professional services to clients globally. www.spscom.com

Address
300 Littleton Road
Suite 200
readableCity, New Jersey 07054
United States of America

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Security
• Cloud-Based Services
• Troubleshooting/Network Management

We offer free unbiased advice and the best pricing on voice, data, cloud services and more from over 40 providers.

Address
6 Hutton Centre Drive
Suite 1230
readableCity, California 92707
United States of America

Website
www.telcombrokers.com

Products/Services Offered

• Network Design
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• Security
• Mobile Communications Devices and Systems
• Cloud-Based Services
• QoS

Engage Contact Center Suite provides total recording, quality monitoring, workforce optimization, and industry-leading speech analytics solutions for any size organization. Engage Suite optimizes your operation.

Address
1101 Central Expwy S.
Suite 150
readableCity, Texas 75013
United States of America

Website
www.telstrat.com

Products/Services Offered

• Communications and Collaboration Application Software

Products

• Engage Record

  Auto or On-Demand Call Recording with Exclusive Conversation Save™ Technology

• Engage Quality

  Comprehensive agent evaluation with calibration, coaching, performance analysis, & e-Learning

• Engage Analyze

  Speech Analytics available as easy keyword & phrase spotting or with automatic topic analysis, integrated search analytics, advanced reporting, & customizable business insight dashboards

• Engage Manage

  Enterprise-scale, multi-site workforce management, with advanced scheduling, forecasting, planning, & more

• Engage Unity

  Single server, resource conserving, high-performance total workforce optimization solutions that are ideal for small to medium contact centers

Global provider of ReliaTel VoIP and UC Service Assurance Software, comprehensive voice and data network monitoring, VoIP QoS QoE management for Enterprises and Service Providers

Address
1735 South Brookhurst St.
readableCity, California 92804
United States of America

Website
www.tonesoft.com

Social Networks

Products/Services Offered

• IP Communications Software
• SIP Trunking and WAN Systems/Services
• Cloud-Based Services
• Troubleshooting/Network Management
• Virtualized Systems and Services
• Unified Communications
• QoS

Products

• ReliaTel VoIP QoS Management

  ReliaTel manages real-time VoIP QoS and QoE, delivering deep dive VoIP analytics and quality metrics on all calls, including calls in progress, as well as aggregated quality trends and underlying network performance impact. Through ReliaTel, users can quickly and easily pinpoint and resolve the true root cause of VoIP quality issues.

• ReliaTel Converged Network Management

  ReliaTel manages converged voice and data networks from end to end across VoIP, TDM, SIP, and UC from Avaya-Nortel, Cisco, Siemens, Ericsson, Mitel, and more. Using ReliaTel, Enterprises and Service Providers can deliver VoIP quality, infrastructure reliability, and applications availability that meets and exceeds critical converged network service level agreements.

• ReliaTel Capacity and Performance Reporting

  ReliaTel’s interactive capacity and performance reporting delivers critical insight into quality degradation patterns, VoIP call traffic patterns, CDR records, recurring device issues, alarm trends, performance trends, and service levels. Armed with this actionable data, voice teams can optimize the VoIP network and the overall operational environment to ease congestion, reduce quality degradation, improve performance, and anticipate capacity needs.

Unimax provides single and multi-vendor PBX, voicemail, and directory system software for Self Service and Automated Telecom Management, Telecom Reporting, and MAC Administration.

Address
50 South Sixth Street
Suite 900
readableCity, Minnesota 55402
United States of America

Website
www.unimax.com

Products/Services Offered

• IP Communications Software
• Troubleshooting/Network Management
• Unified Communications

Products

• 2nd Nature - Advanced Single & Multi-Vendor MAC Administration

  2nd Nature enables large organizations and managed service providers to unify their related single and multi-vendor voice systems by providing a single, centralized administration interface for leading PBX, voice messaging, and other critical business systems. 2nd Nature unifies the management of important telecom administrative functions such as moves, adds, and changes (MACs), transaction auditing, reporting, and much more.

• LineOne - Self Service Telecom Management

  Save significant expense and improve Service Levels by giving your employees the ability to easily manage their own telecom resources anytime using the internet. With LineOne, Telecom and IT departments are able to implement a web-based self-management portal with a configurable workflow and approval process. LineOne enables employees to provision, change, and manage their telecom assets on a self-service basis while the current telecom administrators are freed to work on more important and complex tasks.

• Spotlight - Telecom Reporting Dashboard

  Spotlight is a powerful, web-based telecom dashboard that presents interactive charts, graphs, and reports from PBX, voicemail, and directory systems across both single and multi-vendor telecom environments. Spotlight provides the ability to view data that is unified from different PBX, voicemail, and directory system types on a single screen. Spotlight transforms otherwise static telecom data into stunning, interactive visualizations that can be viewed, analyzed, and shared. It is a platform independent solution that is compatible with today’s most popular internet browsers.

• Automated Telecom Management

  Unimax offers Automated Telecom Management solutions to automate telecom workflows specific to your needs and telecom environment. Our solutions reduce the time it takes to process workflows from days or weeks to minutes. We enable you to do more with less and save significant expense in the process. Unimax’s Automated Telecom Management solutions leverage our ability to synchronize data between PBX and voice mail systems, directory systems (e.g. Microsoft Active Directory), human resource software, enterprise resource planning applications, and other critical databases.

• HelpDesk - Manage Telecom Resources with Your Tier 1 IT Help Desk

  With HelpDesk, Tier 1 IT help desk personnel are able to reset telecom passwords, change names, and enable or disable telephones on their own - without special training on PBX or voice messaging systems. The security and integrity of the voice systems are maintained and internal customers receive immediate assistance. Tier 1 help desk associates can handle simple customer requests within moments - even before the employee hangs up the phone.

VBrick is the leader in Enterprise IP Video, with over 9,000 corporate, education healthcare and government customers and 60,000 installations worldwide.

Address
12 Beaumont Rd.
readableCity, Connecticut 06492
United States of America

Website
www.vbrick.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Equipment/Devices
• Mobile Communications Devices and Systems
• Cloud-Based Services
• Unified Communications

Products

• VEMS Mystro (TM)

  VBrick's VEMS Mystro is an enterprise media management system that makes video accessible, personal and scalable. VEMS Mystro eliminates multiple barriers to the adoption of enterprise IP video. VEMS is the video portal currently used by corporations, educational institutions, healthcare facilities and government entities around the globe.

• Distributed Media Engine

  The VBrick H.264 Distributed Media Engine (DME) simplifies delivery of high definition video and other rich media content across multi-site enterprises and campus environments. The DME is typically deployed at the network edge and is a single integrated platform which provides media redistribution, media transformation and video-on-demand content storage. The DME accepts a H.264 media stream from a central site and redistributes that content to diverse endpoints including PCs/MACs, mobile phones and televisions/ monitors.

• OCS/Lync Gateway

  VEMS and VEMS Mystro video portals integrate with Microsoft's OCS/Lync to offer a unique video-enabled Unified Communications experience. From Lync, people are able to access both live- and on-demand video – making high-impact information available right on the desktop. Availability status of content is displayed via Video Buddies™, a unique innovation from VBrick that associates video content with contacts in Lync.

• VBrick's SharePoint Integration Module

  The VBrick SharePoint Integration Module brings streaming video to every desktop via a single point of collaboration: Microsoft’s SharePoint Server. Government, corporate, healthcare and educational institutions have invested in SharePoint as a powerful unified communications tool for their employees and constituents. The VBrick SharePoint Integration Module enables them to publish, search and view video within their Intranet web sites and with collaboration tools like wikis, blogs, and web forms that they use at the desktop on a regular basis.

• 9000 H.264 Encoder Series

  The 9000 Video Encoding Appliance Series delivers an unmatched level of HD video quality and best-in-class encoding density. The 9000 Series offers quadruple the performance of what is currently available, delivering more HD encoding per-square-inch and unmatched price-performance; it simply out performs the competition and literally resets the bar for video encoding.

Verizon is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers worldwide.

Address
One Verizon Way
295 North Maple Avenue
readableCity, New Jersey 07920
United States of America

Website
www.verizon.com

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment

Vidyo communication and collaboration delivers natural, HD quality video conferencing across any network, to any device, at a fraction of the cost of other solutions.

Address
433 Hackensack Avenue
readableCity, New Jersey 7601
United States of America

Website
www.vidyo.com

Products/Services Offered

• Video Systems and Services

Xirrus provides high-performance, array-based wireless solutions that perform under the most demanding conditions while delivering wired-like reliability, superior security and less infrastructure requirements.

Address
2101 Corporate Center Drive
readableCity, California 91320
United States of America

Website
www.xirrus.com

Social Networks

Products/Services Offered

• Network Design
• Mobile Communications Devices and Systems
• Troubleshooting/Network Management

Products

• Xirrus Wireless Array

Windstream Corp. (Nasdaq: WIN) is a nationwide, enterprise-focused communications and technology service provider, offering data, voice, network and cloud services.

Address
4001 N. Rodney Parham Rd.
readableCity, Arkansas 72212
United States of America

Website
www.windstreambusiness.com

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software

Sprint offers comprehensive wireless and wireline communications services. Sprint is widely recognized for engineering and deploying innovative technologies, including the first wireless 4G service

Address
6200 Sprint Parkway
readableCity, Kansas 66251
United States of America

Website
www.sprint.com

Social Networks

Products/Services Offered

• Network Design
• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software

Thinking Phone Networks helps enterprises define their unified communications vision and simplify execution of that vision by deploying it via our cloud based platform.

Address
54 Washburn Avenue
readableCity, Massachusetts 02140
United States of America

Website
www.thinkingphones.com

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software

Products

• ThinkingSuite

  Cloud-based and higly integrated unified communications platform.

• ThinkingVideo

  Desktop and room video bridging from the cloud.

• ThinkingMobile

  Extends unified communications to mobile workforces.

• ThinkingContactCenter

  Enterprise grade inbound-outbound contact center capability.

• ThinkingCommunicator

  Enterprise presence/IM with video.

Walsh Media’s professional voice solutions enhance the Customer Experience in Contact Centers. ‘Best Practice’ expertise and ongoing support are the key solutions we provide.

Address
2100 Clearwater Dr
Suite 300
readableCity, Illinois 60523
United States of America

Website
www.Walshmedia.com

Products/Services Offered

• Communications and Collaboration Application Software
• Collaboration Software and Services
• Open Source

Products

• Professional Voice Talent

  Professional Voice Talent

• International Voices

  Foreign Languages and translation services

• Persona Development

  Discovery meeting(s) to learn the applications, the brand, and the application image Persona creation and development of persona documentation based on caller demographics and application

• Web Audio

  Content audio for web pages, Avatars and customer assistant

• Script and Verbiage Consulting

  Develop, review and improve call flow in conjunction with client Provide script suggestions and recommendations based on best practices and industry standards Write and/or revise script for consistency with established persona standard and previously recorded projects

Full lifecycle solutions - New & Certified Refurbished equipment and repair services from today's leading manufacturers. Custom options including Inventory Management, BuyBack & Recycling programs.

Address
9155 Cottonwood Lane N
readableCity, Minnesota 55369
United States of America

Website
www.blackboxresale.com

Social Networks

Products/Services Offered

• Video Systems and Services
• IP Communications Systems and Equipment
• IP Communications Software
• Communications and Collaboration Application Software
• SIP Trunking and WAN Systems/Services
• SIP Equipment/Devices
• Collaboration Software and Services
• Unified Communications

Chetu is a global provider of high quality and cost-effective Information Technology Services. Chetu offers a wide range of expertise in custom software development.

Address
3350 SW 148th Ave.
readableCity, Florida 33027
United States of America

Website
www.chetu.com

Products/Services Offered

• IP Communications Systems and Equipment
• IP Communications Software

Products

• Custom software/application development
• IT Services and suport
• IT systems integration