WebRTC: What's the Impact on Your Enterprise?
A Conference-Within-A-Conference at Enterprise Connect 2013
The Web RTC program includes breakfast from 8:30 to 9am, lunch from 12 to 1pm, and a cocktail reception from 4-5pm, all taking place in the session area.
WebRTC Conference-Within-A-Conference Sponsors
The web is already voice-enabled via Skype and other Over-the-Top (OTT) applications, APIs and approaches. But what's available today is proprietary, complicated to implement and expensive to integrate.
And so a new standard, WebRTC, is emerging with the claim that a browser-based approach can overcome the difficulties and costs of the current approaches. WebRTC enables real-time voice and video to be directly embedded into browsers; the browser becomes a primary user interface for communications and collaboration.
WebRTC has some powerful backers — chiefly Google and Mozilla, but Cisco, Avaya and Siemens are all active in the standards process. Microsoft, while announcing support for WebRTC's goals, has come up with its own version and offered it to the standards-setting bodies. Apple, at least so far, has been largely silent. So, we're in a situation where movement towards making the Web truly "multimedia" is gaining momentum, but with competing approaches.
Enterprises have a significant stake in the outcome: Adding voice to the Web could have a huge impact on contact centers and other customer-facing systems, and using a browser-based approach to voice could substantially change requirements for desktop phones, which still account for more than 30% of a new system's purchase price. In addition, a WebRTC-like standard could also:
- Transform how "client-server" communications is implemented.
- Reduce customer "lock-in" — browser-based voice and video would reduce the influence of traditional voice and video equipment and service providers.
In short, in the context of your communications and collaboration architecture and procurement plans, WebRTC could dramatically change not only what enterprises buy, but from whom.
This Conference-Within-A Conference will run alongside the rest of the opening day schedule of conference sessions. For registration information click here, and the agenda will be as follows:
| Monday, March 18 | |
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WebRTC is so new that few have any real-world experience with it. So we’ll begin with a tutorial that will give you a grounding in the technical aspects of WebRTC: What, exactly is it? How does… More ▶ Speaker - Cullen Jennings, Distinguished Engineer, Cisco  Dr. Cullen Jennings is a Fellow in the Collaboration Technology Group at Cisco. He is responsible for setting the technical direction for the next generation of Cisco's communication and collaboration products, including VoIP, SIP, security and peer-to-peer technologies. Cullen also participates in Cisco's development efforts for the Internet of Things. Cullen's current focus is on moving voice and video communications into the cloud, so that they become an integrated part of Web applications and can be used in everything from business process software to collaboration applications and games. This involves smoothly integrating a number of technologies ranging from HTML5 to highly scalable cloud services and federated authentication. Previously, Cullen played a key role in developing Cisco's technical strategy in voice/video security, media quality, NAT traversal, and peer-to-peer services. Cullen currently serves as Co-Chair of the IETF RTCWeb working group and is co-editor for the WebRTC specification at W3C. He also chairs the IETF codec working group. Cullen has authored over 14 industry standards and over 45 patents, and is an author of Practical VoIP, published by O'Reilly. He is a frequent speaker on the topics of VoIP, security, and the web. Cullen came to Cisco from Vovida Networks, which developed the premier open source toolkit for VoIP. Prior to Vovida, he worked in the design and implementation of air traffic control systems. He holds a PhD from the University of British Columbia in computer vision. A long time sailor and snowboarder, lately he has been learning to kitesurf.
Speaker - Jan Linden, Senior Product Manager, Google  Jan Linden is a Senior Product Manager in the Google Chrome team. His focus is on bringing exceptional HTML5 audio and video experiences to the web platform. Before its acquisition by Google, Jan was the Vice President of Engineering of Global IP Solutions. He has been conducting research and development in signal processing and communications for more than twenty years. Prior to joining Global IP Solutions he was with the University of California, Santa Barbara and SignalCom, Inc. Moderator - Irwin Lazar, Analyst, Nemertes Research  Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Moderator - Brent Kelly, President / Vice President and Principal Analyst, KelCor, Inc. / Constellation Research  Dr. Brent Kelly is President for KelCor, Inc. and Vice President and Principal Analyst for Constellation Research, Inc., focusing on the intersecting technologies comprising unified communications, social business, cloud services, mobility, and video. Dr. Kelly provides strategy and counsel to key Constellation client types: Chief Information Officers, Chief Technology Officers, investment analysts, VCs, technology policy executives, sell side firms and technology buyers. Prior to joining Constellation, Dr. Kelly served for ten years as a partner at Wainhouse Research where he was the primary author of most of the firm’s unified communications reports and forecasts. Dr. Kelly has experience as the Vice President of Marketing for Sorenson Vision, an early innovator in the IP communications space, and he has served as the chief executive in a privately held manufacturing company. Prior to this, Dr. Kelly was part of the team at Schlumberger that built the devices Intel used to test their Pentium microprocessors. He also led teams developing real-time data acquisition and control systems, and adaptive intelligent design systems in several Schlumberger Oil Field services companies including 4 1/2 years working in France. He has worked as a research engineer for Conoco, implementing more efficient mathematical convergence methods for oil reservoir simulators, and as a process engineer for Monsanto. Dr. Kelly is a regular presenter at Enterprise Connect (formerly VoiceCon), the communications industry trade show where his well respected half-day tutorials have covered topics such as hosted and managed unified communications services, Microsoft Office Communications Server technical deep dives, and IBM Lotus Sametime architectural reviews. Dr. Kelly has authored articles for Business Communications Review Magazine, NoJitter.com, and he has also taught seminars in North America, Europe, Australia, and South America. Dr. Kelly has a Ph.D. in engineering from Texas A&M University specializing in thermodynamics and a B.S. in engineering from Brigham Young University. He is an elected official serving on the city council in his community. | |
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Where does WebRTC stand in the real world of the enterprise today—and where is it headed in the next 24-36 months? How do your strategic vendors view WebRTC, and should you incorporate this emer… More ▶ Panelist - Jim Donovan, VP, Product Management, Acme Packet  Jim is responsible for the product management, technical marketing, and sales engineering direction for Acme Packet's application solutions for enterprise, contact center and service provider (cloud and telco) customers. Jim spends most of his time working with customers, partners, and development engineers on how to optimally use Acme Packet solutions in a variety of IP telephony, video, and communications-rich applications. Specific technology areas of focus include unified communications, real-time communications security, web services, and emerging access frameworks such as WebRTC. Prior to Acme Packet, Jim served in a variety of sales/systems engineering and product management roles at Covergence, Ciena, Wavesmith Networks, Lucent, Ascend Communications, Cascade Communications and GTE. Jim holds a BSEE from Northeastern University and a MBA from Babson College. Panelist - David Jodoin, Chief Innovation Officer, Thrupoint, Inc.  David Jodoin joined Thrupoint in May of 2010 and is responsible for Thrupoint’s CaféX Innovation Lab. The mandate of CaféX is to accelerate innovation within the Fortune 500 community by leveraging emerging high value collaboration technologies to create differentiated solutions across market segments. Mr. Jodoin has been working in high tech for over two decades helping companies deliver world-class software solutions for the global 2000 marketplace across multiple industries such as accounting, manufacturing, customer relationship management, field service and logistics, unified communications, telecommunications and e-commerce. David has a degree from Dean College with emphasis on computer science engineering. Panelist - Val Matula, Senior Director, Multimedia Research, Avaya  Dr. Val Matula and his team conduct research and development at Avaya in multimedia technology and applications—including consumer multimedia technologies, WebRTC/HTML5, SIP-based multimedia, video, acoustics, natural language processing, social media networking, mobile applications, and contact center/self-service systems. He has 20+ years of experience in the architecture, design and development of automated systems while at Avaya Labs and its predecessor, Bell Labs. He holds 28 patents with 40+ pending. He earned his MSEngr from the University of Michigan, Ann Arbor, MI USA, and his Ph.D. from Case in Cleveland, OH USA. Panelist - Albert Kooiman, Senior Technical Product Marketing Manager in the Enterprise Product Marketing Group of the Skype Division, Microsoft Moderator - Irwin Lazar, Analyst, Nemertes Research Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Moderator - Brent Kelly, President / Vice President and Principal Analyst, KelCor, Inc. / Constellation Research Dr. Brent Kelly is President for KelCor, Inc. and Vice President and Principal Analyst for Constellation Research, Inc., focusing on the intersecting technologies comprising unified communications, social business, cloud services, mobility, and video. Dr. Kelly provides strategy and counsel to key Constellation client types: Chief Information Officers, Chief Technology Officers, investment analysts, VCs, technology policy executives, sell side firms and technology buyers. Prior to joining Constellation, Dr. Kelly served for ten years as a partner at Wainhouse Research where he was the primary author of most of the firm’s unified communications reports and forecasts. Dr. Kelly has experience as the Vice President of Marketing for Sorenson Vision, an early innovator in the IP communications space, and he has served as the chief executive in a privately held manufacturing company. Prior to this, Dr. Kelly was part of the team at Schlumberger that built the devices Intel used to test their Pentium microprocessors. He also led teams developing real-time data acquisition and control systems, and adaptive intelligent design systems in several Schlumberger Oil Field services companies including 4 1/2 years working in France. He has worked as a research engineer for Conoco, implementing more efficient mathematical convergence methods for oil reservoir simulators, and as a process engineer for Monsanto. Dr. Kelly is a regular presenter at Enterprise Connect (formerly VoiceCon), the communications industry trade show where his well respected half-day tutorials have covered topics such as hosted and managed unified communications services, Microsoft Office Communications Server technical deep dives, and IBM Lotus Sametime architectural reviews. Dr. Kelly has authored articles for Business Communications Review Magazine, NoJitter.com, and he has also taught seminars in North America, Europe, Australia, and South America. Dr. Kelly has a Ph.D. in engineering from Texas A&M University specializing in thermodynamics and a B.S. in engineering from Brigham Young University. He is an elected official serving on the city council in his community. | |
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See and hear first-hand what WebRTC can deliver. We’ll ask WebRTC providers and developers to show demos of what WebRTC can do and what it takes to deploy their capabilities.… More ▶ Speaker - Jack Blaeser, Co Founder, TenHands  Jack Blaeser is co-founder of TenHands, a leader and the first to commercialize WebRTC with its virtualize cloud computing video solution. Prior to TenHands, Jack was President of BT Conferencing Inc. where he led the startup to $300m and recognition as the fastest growing conferencing service provider worldwide. Jack also played key roles with other high growth businesses as EVP of Parable Telecommunications in London and Director of Sales of Equant. Jack began his career in sales at AT&T and holds several degrees in Master of Business Administration from Boston College, Bachelors of Computer Science from Brown University and a Bachelor of Arts in Organizational Behavior & Management from Brown University. Speaker - Evan Cummack, Solutions Architect, Twilio Speaker - Kavan Seggie, CEO and Founder, AddLive  Kavan is the Founder CEO of AddLive. AddLive allows developers to easily add live video and voice to their applications. The platform provides cloud infrastructure for WebRTC applications as well as support for non-WebRTC browsers and native iOS and Android applications. AddLive is built almost entirely on the emerging WebRTC standard, allowing our customers to deploy fully featured WebRTC solutions today. He holds a B.Sc. Actuarial Science from the University of Cape Town and is an Associate of the Faculty of Actuaries. Speaker - Cary Bran, Senior Director of Innovation and New Ventures, Plantronics, Inc.  Cary Bran serves as the Senior Director of Innovation and New Ventures at Plantronics. In this role he leads the research and development of next generation software and device concepts and products, including efforts to deliver integrations between wearable devices and the next generation of web browsers.
At the inaugural WebRTC Expo in 2012, Plantronics was honored with the “Visionary” award for a concept demonstration developed by Mr. Bran that showcased a native integration between a Plantronics headset and a WebRTC-capable web browser. Cary’s background includes over fifteen years of experience developing enterprise collaboration and communications software solutions. Prior to joining Plantronics, Cary was at Cisco Systems for over a decade where he held positions in software architecture, business development and technical strategy.
As part of his tenure at Cisco, he led the internal WebRTC evangelism efforts and contributed to the IETF and W3C WebRTC standards development. Speaker - Mike Lauricella, Business Development, Plivo  Michael Lauricella is one of the telecom industry's foremost authorities on go-to-market strategies for cloud communication solutions. Michael brings to Plivo product, business development and vast partnering opportunities given his long-standing platform, vendor and analyst relations experience. Prior to joining Plivo, Michael was responsible for the creation of BroadSoft's Web 2.0 initiative, Xtended, and led the company's first BroadCloud initiative, PacketSmart. Working directly with BroadSoft customers, he was able to accelerate market launch, marketing, and sales for Hosted PBX and Mobile PBX applications. Lauricella's other roles included Vice President of Telecommunications Research at AMI Partners, a leading research and consultancy firm focused on the global small and medium business (SMB) market - VoIP's fastest growing segment. Before that, he spearheaded the Yankee Group's research on the SMB market. In addition to his work as a consultant, Lauricella did a stint at 2nd Century Communications, a competitive local exchange carrier, where he focused on both competitive intelligence and business development. Michael holds an MBA in International Economics and Finance from Brandeis University. Moderator - Irwin Lazar, Analyst, Nemertes Research Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Moderator - Brent Kelly, President / Vice President and Principal Analyst, KelCor, Inc. / Constellation Research Dr. Brent Kelly is President for KelCor, Inc. and Vice President and Principal Analyst for Constellation Research, Inc., focusing on the intersecting technologies comprising unified communications, social business, cloud services, mobility, and video. Dr. Kelly provides strategy and counsel to key Constellation client types: Chief Information Officers, Chief Technology Officers, investment analysts, VCs, technology policy executives, sell side firms and technology buyers. Prior to joining Constellation, Dr. Kelly served for ten years as a partner at Wainhouse Research where he was the primary author of most of the firm’s unified communications reports and forecasts. Dr. Kelly has experience as the Vice President of Marketing for Sorenson Vision, an early innovator in the IP communications space, and he has served as the chief executive in a privately held manufacturing company. Prior to this, Dr. Kelly was part of the team at Schlumberger that built the devices Intel used to test their Pentium microprocessors. He also led teams developing real-time data acquisition and control systems, and adaptive intelligent design systems in several Schlumberger Oil Field services companies including 4 1/2 years working in France. He has worked as a research engineer for Conoco, implementing more efficient mathematical convergence methods for oil reservoir simulators, and as a process engineer for Monsanto. Dr. Kelly is a regular presenter at Enterprise Connect (formerly VoiceCon), the communications industry trade show where his well respected half-day tutorials have covered topics such as hosted and managed unified communications services, Microsoft Office Communications Server technical deep dives, and IBM Lotus Sametime architectural reviews. Dr. Kelly has authored articles for Business Communications Review Magazine, NoJitter.com, and he has also taught seminars in North America, Europe, Australia, and South America. Dr. Kelly has a Ph.D. in engineering from Texas A&M University specializing in thermodynamics and a B.S. in engineering from Brigham Young University. He is an elected official serving on the city council in his community. | |
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Will WebRTC finally enable the age of pervasive video conferencing on desktop and mobile without requiring all participants to have the same client? Will it usher in true interoperability? How will… More ▶ Panelist - Scott Wharton, CEO, Vidtel Inc.  Scott Wharton, founder and CEO of Vidtel, Inc. has been recognized as a leader in the VoIP and video industry for nearly two decades.
From 1999 to early 2008, he was the VP of Marketing at BroadSoft, Inc. (NASDAQ: BSFT), the leading developer and marketer of VoIP application servers, which also handle video IP calling. Scott made significant and enduring contributions leading to: the dominance of the BroadSoft brand in the voice application space, the company’s acquisition of 9 of the world’s 10 largest telecom service providers as customers, and the expansion of the company’s presence in over 60 countries. Scott also defined a new product category for the telecom industry, a next-generation
In 2003, Scott was honored with the Frost & Sullivan IP Telephony Executive of the Year Award. It is presented each year to the individual who has excelled in developing and executing a business strategy allowing his or her company to gain market leadership. Scott has also been recognized as a “Top 100 Voice” in the IP Communications Industry by Internet Telephony magazine.
Prior to BroadSoft, Scott was Vice President of Marketing at VocalTec Communications Panelist - Bob Romano, Vice President, Global Marketing, Radvision  Bob Romano is the Vice President of Global Marketing at Radvision, an Avaya company. He is an industry veteran with more than 16 years of experience in the visual communications industry and as a daily user of online conferencing technologies; he is an expert in how to effectively meet over distance. Prior to assuming his current role at Radvision, Bob has held positions as president of VCON, Inc., a market leader in video over IP solutions and Vice President of Sales and Marketing at First Virtual Communications, an enterprise software conferencing company. Additionally, he has consulted in the conferencing industry to many of the market leading companies and was president and chief operating officer of an early stage web conferencing startup. Prior to his involvement in the conferencing industry, Bob spent 11 years with IBM in a variety of sales and finance positions both nationally and internationally. He holds a Bachelor of Arts in Business Administration and Accounting from the University of Washington in Seattle. Panelist - Ofer Shapiro, CEO, Vidyo  Ofer Shapiro, Vidyo’s co-founder and CEO, has been an innovative force at the heart of two major architectural transformations in the videoconferencing industry seen over the past two decades. Ofer was integrally involved in the development of the H.323 specification and the first IP based multi-point control unit architecture, which provided a platform for multi-point conferences that were unconstrained by bandwidth limitations of an externally programmable Gatekeeper, enabling the transition from ISDN to IP transport. The products introduced by Ofer during his tenure at RADVISION were adopted by Cisco, Tandberg and Polycom, and reached almost 100% market share. A decade later, he innovated the use of Scalable Video Coding for video conferencing and led the development of a new media relay based architecture designed for affordable scale and extended reach over unmanaged IP networks and general purpose computing devices. The Vidyo architecture has been hailed and accepted as the market shifting innovation necessary to address the burgeoning $19B personal telepresence market. Ofer is a named inventor on 20 issued and 19 pending patent families and has 14 years of experience in bringing innovations in this field to successful, wide-scale adoption. Panelist - Stuart Monks, Group VP for Technology Architecture, Polycom, Inc.  Stuart Monks is responsible for leading the exploration and development of future architecture and technologies within Polycom. He was previously the vice president of engineering for Polycom’s video solutions group. Stuart has over 20 years experience working as a senior development manager and engineer in Silicon Valley in California and joined Polycom from Cisco Systems in July 2007. Stuart has previously held VP of Engineering positions at Procket Networks, Redback Networks, Merlin Systems and Ascend Communications. Stuart has a Bachelor of Science degree in computer engineering from the University of Manchester, England and an MBA from Santa Clara University CA. Panelist - Laurent Philonenko, VP/GM, Collaboration Technology Group, Cisco 
Laurent Philonenko, vice president and chief technology officer of Cisco’s Collaboration Technology Group is responsible for strategy and direction of the collaboration technologies, end-to-end solution architecture across collaboration, as well as ensuring consistent and instinctive user experiences across the collaboration portfolio. In his role as CTO, he is instrumental at inspiring and fostering innovation and creativity across the engineering organization, as well as nurturing the senior technical talent and fostering thought leadership in the collaboration industry. Other areas of influence include strategic alliances and partnerships, standardization practices and acquisitions in support of the business strategy.
Prior to joining Cisco, Laurent was president and CEO of Genesys Telecommunications, a leading provider of contact center solutions. In his tenure at Genesys he also held the roles of chief technical officer and chief operations officer. Prior to Genesys, he worked at Alcatel as the senior vice president in charge of network software solutions, including intelligent networks and network management. Moderator - Irwin Lazar, Analyst, Nemertes Research Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Moderator - Brent Kelly, President / Vice President and Principal Analyst, KelCor, Inc. / Constellation Research Dr. Brent Kelly is President for KelCor, Inc. and Vice President and Principal Analyst for Constellation Research, Inc., focusing on the intersecting technologies comprising unified communications, social business, cloud services, mobility, and video. Dr. Kelly provides strategy and counsel to key Constellation client types: Chief Information Officers, Chief Technology Officers, investment analysts, VCs, technology policy executives, sell side firms and technology buyers. Prior to joining Constellation, Dr. Kelly served for ten years as a partner at Wainhouse Research where he was the primary author of most of the firm’s unified communications reports and forecasts. Dr. Kelly has experience as the Vice President of Marketing for Sorenson Vision, an early innovator in the IP communications space, and he has served as the chief executive in a privately held manufacturing company. Prior to this, Dr. Kelly was part of the team at Schlumberger that built the devices Intel used to test their Pentium microprocessors. He also led teams developing real-time data acquisition and control systems, and adaptive intelligent design systems in several Schlumberger Oil Field services companies including 4 1/2 years working in France. He has worked as a research engineer for Conoco, implementing more efficient mathematical convergence methods for oil reservoir simulators, and as a process engineer for Monsanto. Dr. Kelly is a regular presenter at Enterprise Connect (formerly VoiceCon), the communications industry trade show where his well respected half-day tutorials have covered topics such as hosted and managed unified communications services, Microsoft Office Communications Server technical deep dives, and IBM Lotus Sametime architectural reviews. Dr. Kelly has authored articles for Business Communications Review Magazine, NoJitter.com, and he has also taught seminars in North America, Europe, Australia, and South America. Dr. Kelly has a Ph.D. in engineering from Texas A&M University specializing in thermodynamics and a B.S. in engineering from Brigham Young University. He is an elected official serving on the city council in his community. | |
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WebRTC may enable a variety of new, innovative and disruptive customer outreach and engagement capabilities. Allowing customers on a webpage to initiate a B2C-related voice (or video) call from any br… More ▶ Panelist - Albert Kooiman, Senior Technical Product Marketing Manager in the Enterprise Product Marketing Group of the Skype Division, Microsoft Panelist - Cary Bran, Senior Director of Innovation and New Ventures, Plantronics, Inc. Cary Bran serves as the Senior Director of Innovation and New Ventures at Plantronics. In this role he leads the research and development of next generation software and device concepts and products, including efforts to deliver integrations between wearable devices and the next generation of web browsers.
At the inaugural WebRTC Expo in 2012, Plantronics was honored with the “Visionary” award for a concept demonstration developed by Mr. Bran that showcased a native integration between a Plantronics headset and a WebRTC-capable web browser. Cary’s background includes over fifteen years of experience developing enterprise collaboration and communications software solutions. Prior to joining Plantronics, Cary was at Cisco Systems for over a decade where he held positions in software architecture, business development and technical strategy.
As part of his tenure at Cisco, he led the internal WebRTC evangelism efforts and contributed to the IETF and W3C WebRTC standards development. Panelist - Max Ball, Director, Solutions Marketing, Genesys  Max has been in the Digital Customer Service, Contact Center, and IVR world for over twenty years working at a variety of roles including Product Marketing and Management, Sales and Professional Services for a variety of companies including Edify, IBM and now Genesys. Max has been at Genesys for over eight years and serves as the company’s Director of Solutions Marketing responsible for their Mobile, Social, and Digital Channels solutions. Max’s background includes expertise on web based banking applications and natural language text interpretation software, he is a graduate of Stanford University. Panelist - Eric Ziegler, E2.0 Program Manager, Vanguard 
Eric Ziegler, a Senior Manager in Vanguard's Information Technology division, leads the organization's Enterprise 2.0 program. This strategy provides solutions which allow employees to collaborate and communicate with each other, business partners, and clients more effectively and enable employees to be mobile and flexible, providing a variety of ways for the crew to work any where, any time, on any device. Eric joined Vanguard in Vanguard is the world's largest mutual fund company, with over $2 trillion invested in the U.S. in more than 170 index, active, and exchange traded funds and 14,000 employees world wide. Panelist - Jan Hickisch, Vice President Portfolio Management UCC &, Managing Director Fastviewer GmbH, Siemens Enterprise Communications GmbH & Co. KG  Jan has designed a variety of communication solutions in different roles, such as development, technical sales, product management and now as VP Strategic Portfolio Management for UCC, communication platforms and endpoints at
Siemens Enterprise Communications. Moderator - Irwin Lazar, Analyst, Nemertes Research Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Moderator - Brent Kelly, President / Vice President and Principal Analyst, KelCor, Inc. / Constellation Research Dr. Brent Kelly is President for KelCor, Inc. and Vice President and Principal Analyst for Constellation Research, Inc., focusing on the intersecting technologies comprising unified communications, social business, cloud services, mobility, and video. Dr. Kelly provides strategy and counsel to key Constellation client types: Chief Information Officers, Chief Technology Officers, investment analysts, VCs, technology policy executives, sell side firms and technology buyers. Prior to joining Constellation, Dr. Kelly served for ten years as a partner at Wainhouse Research where he was the primary author of most of the firm’s unified communications reports and forecasts. Dr. Kelly has experience as the Vice President of Marketing for Sorenson Vision, an early innovator in the IP communications space, and he has served as the chief executive in a privately held manufacturing company. Prior to this, Dr. Kelly was part of the team at Schlumberger that built the devices Intel used to test their Pentium microprocessors. He also led teams developing real-time data acquisition and control systems, and adaptive intelligent design systems in several Schlumberger Oil Field services companies including 4 1/2 years working in France. He has worked as a research engineer for Conoco, implementing more efficient mathematical convergence methods for oil reservoir simulators, and as a process engineer for Monsanto. Dr. Kelly is a regular presenter at Enterprise Connect (formerly VoiceCon), the communications industry trade show where his well respected half-day tutorials have covered topics such as hosted and managed unified communications services, Microsoft Office Communications Server technical deep dives, and IBM Lotus Sametime architectural reviews. Dr. Kelly has authored articles for Business Communications Review Magazine, NoJitter.com, and he has also taught seminars in North America, Europe, Australia, and South America. Dr. Kelly has a Ph.D. in engineering from Texas A&M University specializing in thermodynamics and a B.S. in engineering from Brigham Young University. He is an elected official serving on the city council in his community. | |
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