Christine Viera serves as Vice President, Product Management for Contact Center Solutions at Avaya. Included in this flagship business unit are products including Contact Center Applications, Contact Center Solution, Analytics, Automated Contact Center Platforms and Applications, and core integration technologies. Christine brings more than a decade of experience in building enterprise and midmarket software at Siebel Systems, and Oracle. Christine brings a record of innovation and leadership in products including CRM Contact Center & Service, CRM Analytics, user interface and integration technologies for traditional and SaaS products. Christine holds an MBA from the Kellogg School of Business, and an undergraduate degree from Cornell University.

JOSEPH A. STAPLES serves as chief marketing officer for Interactive Intelligence. He oversees the global marketing efforts of the company's award winning contact center and IP communication product lines. Mr. Staples brings 25+ years of experience in technology and marketing to Interactive Intelligence, including specific assignments in the areas of computer telephony, unified messaging, mobile wireless, computer networking, and computer-based education.

Prior to joining Interactive Intelligence, Mr. Staples was the principal of FirstLight Marketing, a successful marketing services company. For the six prior years, he was executive vice president of corporate marketing at Captaris, Inc., a provider of business communication solutions. Previously, Mr. Staples was the vice president of marketing for Callware Technologies, Inc., a provider of unified messaging software. Prior to his employment at CallWare, Mr. Staples spent five years with networking leader Novell Inc., in several management positions. While at Novell he is credited with playing a central role in developing the early stages of the computer telephony industry, including the launch and evangelism of TSAPI, a broadly adopted CTI development platform. Mr. Staples earned a Bachelor of Science degree from the University of Phoenix with an emphasis in marketing. Mr. Staples is an accomplished presenter and has had a number of articles published in trade magazines on various communication subjects. He was named Novell employee of the year in 1990, was named a Star of the Industry by Computer Telephony Magazine in 1993, and was presented a Lifetime Achievement Award by Customer Interaction Solutions Magazine in 2006.

With over 15 years of experience in software, telecommunications and the contact center industry, Serge Hyppolite is the Aspect Software Vice President of Product Management. In this role, Serge is responsible for defining the strategy, roadmap and lifecycle for the products of Aspect Software.

Prior to joining Aspect, Serge served as Director of product management and marketing for CELLIT Technologies where he was responsible for introducing one of the first unified technologies in the contact center industry, ContactPro – the underlying product architecture in Aspect Unified IP.

During his career, Serge worked as technical marketing manager for Lucent Technologies, network performance engineer for AT&T Wireless Services and systems engineer at Nortel Networks.

Serge earned his Bachelors Degree in Electrical Engineering from the University of Miami in 1996, serves on the University’s Engineering Advisory Board, and is earning an MBA at Nova Southeastern University.

Stuart Granger is vice president of strategic solutions for North America at Genesys Telecommunications. In this role, he is responsible for field related activity for many of the latest products being delivered by Genesys including solutions related to intelligent workload distribution, performance management, workforce optimization, SIP, social media and mobile customer care.

Prior to joining Genesys, Stuart was co-founder, president and chief operating officer of Informiam – a leading provider of real-time performance management software to the customer care market. Informiam pioneered many of the analytical concepts commonly found in today’s state-of-the-art performance management systems including semantic web architectures, meta-data business models and mobile real-time displays. The company worked with many of the largest Fortune 500 companies in North America as well as leading ISV’s. Genesys Telecommunications acquired Informiam in December, 2007.

Prior to founding Informiam, Stuart was EVP and CIO for S1 Corporation – the world’s leading provider of electronic and Internet banking platforms. Stuart held senior management roles for both their US Operations in Atlanta, GA and European Operations based outside London, England.

Stuart Holds a BBA in Information Systems for Georgia Southern University as well as an MBA from the Robison College of Business at Georgia State University.

Karl Weintz has 20 years experience in high technology and engineering . He is currently Vice President of Business Development for Mobile Access at HID Global. Prior to this role he served as Senior Vice President of Sales & Operations for ActivIdentity Corporation. Mr. Weintz joined ActivIdentity in December 2009 through the acquisition of CoreStreet Ltd where he served as the Chief Operating Officer of CoreStreet, Ltd. Prior to CoreStreet, he served as Vice President and General Manager of Web Hosting Services at Genuity. He started his career as a Cryogenics and Propulsion Engineer with the National Aeronautics and Space Administration. He holds a master of business administration degree from Harvard University, a bachelor of science degree in mechanical engineering, as well as a bachelor of arts in anthropology from Stanford University.

Frank Wright is the Senior Supervisor of Telecommunications at Chick-fil-A, Inc, the second largest quick-service chicken restaurant chain in the United States, with over 1500 locations in 39 states and Washington, D.C. In his current role, Frank Wright oversees the telecommunications design and integration for all Chick-fil-A Staff and Restaurant Operators. Frank has also served as Supervisor of the Enterprise Operations Center where he and his team managed, maintained, and monitored over 1200 wide area network connections, as well as the local area network at the corporate headquarters.

Prior to Chick-fil-A, Frank worked at Compaq Computers/Hewlett-Packard as a network administrator and prior to that, served in the United States Marines for six years including Operation Desert Shield/Desert Storm.,Frank currently lives in Atlanta, Georgia with his wife and four children and will complete his degree in Security Management this year.

Krish brings more than 20 years of successful leadership and innovation to Blue Jeans Network. A serial entrepreneur, Krish has been founder and CEO of several successful startup ventures. Prior to Blue Jeans, he was an Entrepreneur in Residence (EIR) at Accel Partners, where he was exploring HD video technologies including the current idea behind Blue Jeans. Before that, Krish was the General Manager for the Server Virtualization business unit at Cisco Systems, responsible for architecting Cisco's datacenter and desktop virtualization solutions. Prior to his work at Cisco, Krish was the CEO of Topspin Communications. Under his stewardship, the company re-invented itself as a datacenter virtualization player and executed strategic partnerships with IBM, Dell, HP, and Sun.

Topspin was acquired by Cisco in 2005. Before joining Topspin, Krish was the vice president and general manager for the Content Business Unit at Cisco Systems. Under his leadership, Cisco developed many industry-leading products including the L4-L7 load balancers, content caches, CDN, and micro-webservers. Krish joined Cisco in 1995 when his first startup, Internet Junction, was acquired by them. Earlier in his career, Krish worked for NET, PeerLogic, Bell Labs, and Perkin-Elmer. He has an MSCS from Monmouth University and a BS (Physics) from Madras University, India.

David Danto has over 30 years of experience providing problem solving leadership and innovation in media and unified communications technologies for various firms in the corporate, broadcasting and academic worlds. This includes:

 The building and managing of the world’s largest commercial Cisco TelePresence ecosystem (other than within Cisco) for JP Morgan Chase.
 The design, implementation and operation of global video and audio conferencing facilities, television and audio/visual facilities and digital signage solutions for Lehman Brothers.

 The design of television and radio facilities for Bloomberg, including the development of their revolutionary multi-screen TV format and the design and construction of studios for The Charlie Rose Show.
 The development of the Television and Media Services department for NYU, including the design and implementation of America's first urban, self contained, multi-building university cable TV system using microwave links to cross public rights of way.

 The design and management of multimedia and/or TV facilities for many organizations, including AT&T, Financial News Network, MTV, NBC, Rutgers University, and many others. He has also acted as Engineer in Charge for countless commercial and industrial television productions.

David's efforts have been recognized by the premiere industry organizations in media technology. In early 2007 he was elected (and still serves) as the Director of Emerging Technology for the non-profit Interactive Multimedia & Collaborative Communications Alliance (www.imcca.org.) Additionally, InfoComm International has appointed him as Adjunct Faculty for their educational efforts every year since 2007. He has served as a National Association of Broadcasters conference “Pick-Hits” judge for Broadcast Engineering since 2001. In 2010 the CEA - the industry authority on consumer electronics – appointed him to be a judge for the Consumer Electronics Show Innovations Design and Engineering Awards.

David is a frequent contributor to industry publications and presenter at industry events. He is also the author of the popular “View From The Road” series of blogs. In addition, David has served on many manufacturer council and advisory boards for firms including Polycom, Plantronics, AVI-SPL and BlueJeansNet.

David has recently joined Dimension Data, a global ICT services and solutions provider, to focus on Multimedia and Collaboration Technology Architecture consulting services in the US.

William Moore is Executive Vice President and Chief Technology Officer and is responsible for long term direction setting of CareCore National's information technology platforms. Additionally, Mr. Moore directs strategic software and systems development and manages CareCore's core vendor and development relationships. Mr. Moore has more than 18 years of industry experience including 10 years of product consulting on AT&T core networks. His experiencing in managing large scale complex networks enables CareCore National to integrate CareCore's evidence based medicine solutions into client and industry wide environments by mobilizing novel software, analytic and communications infrastructure. He holds degrees in Finance, Economics and Information Systems from Xavier University.

Paul McMillan has over 20 years of experience in the design, implementation, and management of large scale voice, video, and IP networks. He brings extensive experience across Military, Government, and Commercial markets. He joined Siemens Communications in 1996 to assist in establishing the IP networking business in the North American. market. He has held subsequent positions in Network engineering, Engineering management, and new technology introduction. In his current role, Paul is tasked with developing the long term UC technical vision and strategy for Siemens Global customer base.

Craig has a global remit within the communications applications team, is responsible forfocusing on the medium and large enterprise solutions which encompass the data, voice, video and unified communications applications arenas. Prior to this current position, Craig was Head of Medium Enterprise, Ssolution management Management and has held several global director and senior management positions within Alcatel-Lucent.

Craig Walker has been with Alcatel-Lucent since the acquisition of Xylan Corporation in 2000, where he was Technical Director EMEA. Craig has more than 20 20 years of domestic and international experience at managerial levels of publicly-held telecommunication companies, start-up ventures and within the business partner environment.

Darin Dunlap is a Senior Product Manager at Cisco and has worked in the collaboration and communications industry for over a decade. He is responsible for Web-based unified communications and interoperability initiatives.

Previously, Darin spent much of his career working on enterprise voice, video and web conferencing solutions at Cisco and Latitude, where his roles spanned product management, business development and product marketing.

Darin has an MBA from the University Of Chicago Booth School Of Business and a Bachelor of Science in Electrical Engineering from UC Davis. He is currently based in Reno, Nevada.

Jan Linden is a Senior Product Manager in the Google Chrome team. His focus is on bringing exceptional HTML5 audio and video experiences to the web platform. Before its acquisition by Google, Jan was the Vice President of Engineering of Global IP Solutions. He has been conducting research and development in signal processing and communications for more than twenty years. Prior to joining Global IP Solutions he was with the University of California, Santa Barbara and SignalCom, Inc.

Marc Lindsey is a partner in the firm of Levine, Blaszak, Block & Boothby, LLP (LB3). He negotiates and documents information and communications technology transactions on behalf of major corporations. Marc's transactions have included cloud computing, managed/hosted UC, managed infrastructure services, SIP trunking, network services, IT outsourcing, equipment procurement, and application software licensing, hosting, custom system development and maintenance contracts for many Fortune 500 companies.

Marc also helps Fortune 500 companies and other large organizations assess new opportunities and mitigate risks arising out of Internet-based technologies. In this area, he has developed a unique practice advising companies when they sell, buy or transfer IPv4 addresses.

Prior to starting his legal career, Marc was a systems engineer for GE where he specialized in software engineering and systems integration. He received his B.S.E.E. (1989) from Howard University, his M.S.E. (Systems Engineering 1992) from the University of Pennsylvania and his J.D. (1996), from the University of North Carolina Chapel Hill School of Law.

Jan Linden is a Senior Product Manager in the Google Chrome team. His focus is on bringing exceptional HTML5 audio and video experiences to the web platform. Before its acquisition by Google, Jan was the Vice President of Engineering of Global IP Solutions. He has been conducting research and development in signal processing and communications for more than twenty years. Prior to joining Global IP Solutions he was with the University of California, Santa Barbara and SignalCom, Inc.

Rupesh Chokshi is responsible for bringing new technology, emerging services, and capabilities to the market place to meet Customer needs. He leads product management functions in AT&T’s Business Voice over IP (VoIP) Product Management organization. Business VoIP services offer economic benefits of network convergence by providing a fully managed Voice over IP communication solution that supports inbound and outbound calling, toll free, local, long distance, and international reach over integrated data networks.

Mr. Chokshi has held several leadership positions in key functional areas like Global Business, Customer Service, Enterprise Architecture, Network and Systems Development. He has a wealth of experience and background with SIP, VoIP, Voice, IP Data, VPN, Cloud, and Wireless Technologies. Mr. Chokshi began his career with AT&T Labs in 1997. Mr. Chokshi has published and presented at several leading industry conferences and events such as Enterprise Connect.

Mr. Chokshi holds a M.S. in Industrial Engineering from Clemson University, South Carolina and B.S. in Engineering from S.P. University Gujarat, India.

Lisa Pierce is the Managing Vice President in Gartner Research, where she leads the Unified Communications, Network Systems and Services team. Ms. Pierce’s team addresses all the major infrastructure, applications and operations issues that confront enterprise IT Leaders.

Prior to joining Gartner, Lisa was the President of Strategic Networks Group, a company dedicated to improving the quality of emerging telecommunications and IT services, and the service experience, that enterprise customers receive from key network suppliers.

She is an expert on emerging enterprise-class telecom/network services, including telecom cloud, next generation network and performance management, SIP Trunking and Unified Communications services (particularly hosted UC, collaboration/conferencing and FMC services), broadband access, 3G and 4G services, managed network services, switched Ethernet (VPLS) and MPLS services. In addition to strategic architectural considerations, her work has extended to sourcing, performance assurance, and customer satisfaction.

Previously, Lisa was the Vice President of Telecommunications Services Research at Forrester Research/Giga Information Group for over ten years, and served in several leadership capacities, including as a Technology Practice Director and as the first elected Chair of the Giga Research Fellows. During her tenure as an analyst, she was twice named as one of the Top 10 most influential IT analysts. Prior experience includes four years’ consulting on network signaling protocols for a boutique network engineering firm.

Lisa’s career in network communications began at AT&T, where her work focused on developing and introducing entirely new classes of business services – in product development, product management, new services market research, statistical modeling and forecasting. Across the globe, these services still generate billions of dollars of revenue today. The development teams she led were awarded 6 patents.

A member of the IEEE, Ms. Pierce is a frequent industry speaker and media commentator. She has also served a Contributor to Saugatuck Technology, UC Strategies, GigaOM Pro, No Jitter/Enterprise Connect, and DM Radio. Lisa holds an MBA in marketing and statistical modeling from Willamette University, and a B.A. with Honors from Gordon College.

Jay Krauser is Director, Core Solutions and Engineering for NEC Corporation of America. In this role, Jay works with other NEC divisions, subsidiaries and NEC partners to help build repeatable, commercially successful premise- and cloud-based solutions for our direct sales force and our dealers. Through Jay’s team, NEC broadens the solutions it can provide to the industry, assists channels with the distribution of these products, and supports NEC partners with the tools and services they need to be successful.

During his tenure, Jay has helped to bring to market NEC’s award-winning products and applications for the industry. He continues to work closely with customers and partners to gain insight that helps NEC develop innovative products and applications. Jay has held various engineering and product management positions within NEC, most recently as Assistant General Manager of Product Management and Product Marketing for the Marketing and Sales Support Division of NEC America’s Corporate Networks Group.

During his 18 years of industry experience, Mr. Krauser has held various telecommunications management positions as an end-user with large NEC call centers and has worked within large interconnect companies.

Bill oversees Level 3's enterprise voice product portfolio, which includes TDM and SIP based voice products ranging from local PRIs and SIP trunking to dedicated long distance, toll free and contact center solutions. While at the company, he has held numerous enterprise and wholesale voice related product management, product development and strategy roles. Bill also was involved in several entrepreneurial and consulting projects related to voice and wireless solutions before joining Level 3 and is a named inventor on four issued and pending voice patents.
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Philippe Winthrop is the Founder and Managing Director of The Enterprise Mobility Foundation, the organization behind The Enterprise Mobility Forum, the fastest growing content portal and social network exclusively dedicated to enterprise mobility. Philippe has spent his entire career researching emerging technologies and their impact on the corporate value chain. Philippe started his career at GeoPartners research, a boutique strategy consultancy, where he worked on projects including AT&T Wireless’ adoption and migration path to GSM from TDMA as well as the impact of the 1996 Telecom Deregulation Act on Competitive Local Exchange Carriers (CLECs). After GeoPartners, Philippe joined IDC's European IT Services Research group where he spearheaded a wide variety of research and consulting projects for the Top 50 IT Services companies in Western Europe. After IDC, Philippe created Axle Ventures, a boutique business planning consultancy focused on SMEs. There, Philippe worked with a wide variety of organizations in eCommerce, Healthcare and IT to help them develop winning go to market strategies. Philippe also launched the Wireless and Mobility research practice at market research firm Aberdeen Group. There, he conducted ground-breaking research to quantify the tangible value of key mobile and wireless technologies, including enterprise mobility strategy adoption, Fixed Mobile Convergence, enterprise WiFi adoption, application deployment on WLANs and more. Philippe recently ended his analyst career after a successful tenure at Strategy Analytics where he spearheaded thought leadership on enterprise mobility management and the growing issues around individual and corporate liable devices.

Robert Harris brings both intuitive technical knowledge and solid management skills to consulting projects. Recent projects have included multi-vendor computer telephony integration and voice/data convergence for both large enterprises and small/medium-sized businesses.

Robert Harris contributes several articles each year to NoJitter.com on subjects ranging from telemanagement to future technology trends and speaks on telemanagement at industry conferences. Robert Harris serves as Senoir Vice President on the Board of Directors of the Society of Telecommunications Consultants (STC).

As Manager of UC/Security, Information Technology for the City of Mesa Arizona, Pat O’Keefe is responsible for the city’s telephony infrastructure, mobile, messaging systems, unified communications, video conferencing technologies and Information Security. He oversees Mesa’s technology planning, implementations and policy development.

Pat has more than 20 years of IT management experience. Before joining the City of Mesa, he held positions with the Arizona State Retirement System, Interlink Technologies and the Arizona State Compensation Fund.
Pat holds a Bachelor of Science from Arizona State University and has had advanced training in network storage, database management, middleware development, project methodology, content management, and business process re-engineering.

Keith Fancher is a lead Architect, and Program Manager in the architecture, design, and transformation of IBM’s telephony services. Keith has spent most of his 34 year career in the network and telecommunications environment, and the past 20 years transforming IBM'S global voice infrastructure.

As the COO for North America, Mike Storella is responsible for building and expanding the existing sales and support channels for snom’s family of IP telephony solutions in the United States, Canada, and Mexico. He ensures that snom customers and partners receive the highest quality sales, customer service and support.

With more than 30 years of experience in the global technology sector, Storella has expertise in business development, channel operations, customer service, and strategic planning. Storella has held executive posts at RNK Telecom, Pingtel Corporation, Priority Call Management, IBM/Rolm Corp., Lightstream, Cisco Systems, New England Telephone and ITT-CS. His duties have ranged from P & L management and rapid market development, customer care and hardware installation to OEM support, quality metrics, training and tactical planning. Storella has consistently delivered bold deployments of emerging technology products coupled with customer-support initiatives.

Gary Mading is Senior Product Manager at Aastra USA, a leading provider of open-standards voice communications solutions for enterprises of all sizes. Gary manages the product strategy for Aastra USA’s IP-PBXs for enterprise customers. Gary has over 20 years of experience developing and marketing communication products, including carrier systems, transmission equipment, broadband access products and enterprise communication systems. Gary holds a B.S. Electrical Engineering degree from the University of Texas and an M.S. in Business Management from the University of Texas at Dallas.

Joe Reventas joined Polycom in September 2006 with a background replete with management experience among market leading technology companies and service providers. In his current role as Senior Business Development Manager he oversees the implementation of Polycom’s worldwide partner strategy and interoperability certification programs. Prior to joining Polycom, Joe had held senior sales and business development roles while participating in early stage technology ventures with providers such as eFusion and BroadSoft. Joe possesses an extensive telecom background with signaling and switching technologies and recently served as Vice-Chair of the UCI Forum Test & Certification Working Group.

Ed Ashley, Product Line Manager for NEC’s IP telephony and voice over IP solutions, has been with NEC since 1991. In his role, Ed manages all aspects of multiple IP product lines, including IP terminals, digital signage, mobile client, softphones and video conferencing.

Ed brings strong knowledge and management skills in IP communications and was integral in the launch of NEC’s first IP telephone, SP30 and SP350 softphone lines, which are now standard-issue with all of NEC’s IP enterprise telephony solutions. Most recently, Ed presented at the 2007 NEC Global Analyst Symposium for Enterprise Communications held in Dallas.

Ed joined NEC in 1991 upon receiving his Bachelor of Science in Engineering from Capitol College.

Distinguished Technologist, Advanced Technology Group (HPN CTO Group)
Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

April 2010 – Present (1 year 9 months) Sacramento, California Area

Driving the Unified Communications strategy and vision along with Campus LAN requirements across much of the HP Networking product portfolio to increase market share.
Working with strategic technology partners.
Interacting with HP TS, HP ES and HP IT to drive engineering requirements.
HP Distinguished Technologist, HP Networking
Hewlett-Packard

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

2003 – April 2010 (7 years) Sacramento, California Area

Convergence Solutions Architect responsible for architecting IP Telephony and multimedia capabilities across HP ProCurve’s networking products and working with strategic technology partners. Also participated in several TIA and IEEE standards groups, helping defining networking and telecommunications standards.
System Software Manager, Lead Engineer
Malibu Networks

2000 – 2003 (3 years) Sacramento, California Area

Led the software development of a pre-standard WiMAX broadband and subsequent Wi-Fi wireless access system at a VC funded startup with over $40 million in funding, which included advanced QoS and scheduling algorithms to support business grade VoIP and video conferencing.
Technologist
Fluke Networks

Privately Held; 501-1000 employees; DHR; Computer Networking industry

1997 – 2000 (3 years) Colorado Springs, Colorado Area

System architect and technical lead developing various network diagnostic products, including a Gigabit integrated network analyzer that combined advanced network discovery, expert system, SNMP analysis, RMON2 monitoring, packet capture/decode and high-performance protocol analysis.

As AppNeta CTO, Matt is responsible for guiding technology and product vision and managing the advanced research, development, QA, customer support and information technology teams. Prior to joining AppNeta, Matt was the CTO of the Information and Event Management business unit of RSA, The Security Division of EMC. He joined EMC after the acquisition of Network Intelligence Corp. where Matt was a founder. In that role, he was also part of EMC's Office of the CTO, where he and his peer group had responsibility for EMC's overall strategic technology direction. Prior to NIC and RSA, Matt held senior technology and sales management positions with NetApp, Solbourne Computer and Harris Corporation.

Terry Slattery is a Principal Consultant at Chesapeake Netcraftsmen, an advanced network consulting firm that specializes in high-profile and challenging network consulting jobs. Terry is consulting in network core switching and routing. He is the founder of Netcordia, inventor of NetMRI, is co-inventor on two patents, and has been a successful technology innovator in networking during the past 20 years. He has a long history of network consulting and design work, including some of the first Cisco consulting and training on the east coast. As a consultant to Cisco, he led the development of the current Cisco IOS command line interface. Prior to Netcordia, Terry founded Chesapeake Computer Consultants, which became a Cisco premier training and consulting partner. At Chesapeake, he co-invented and patented the v-LAB system to provide hands-on access to real hardware for the hands-on component of internetwork training classes. Terry co-authored the successful McGraw-Hill text "Advanced IP Routing in Cisco Networks," is the second CCIE (1026) awarded, and is a sought after industry speaker and advisor. http://www.netcraftsmen.net/voicecon-orlando-2010.html

Stephen Campbell performs IT consulting services in the telepresence, video conferencing and network & telecommunications infrastructure areas. He has over 21 years of IT experience with Beckman Coulter Inc. As Director of Network Services for a 10,000 employee global enterprise, he was responsible for managing the global LAN/WAN, telephony, video, email, SharePoint and document management services. He has implemented global call centers, telepresence in Europe/US/Asia, participated in the creation of a state-of-the-art colocation data center, and implemented a global MPLS wide area network.

Prior to working in IT, Stephen held various positions within the engineering department of Coulter Electronics Inc., and became a co-inventor on two US patents for blood analyzer electronic circuits. He previously worked as a Field Applications Engineering Manager for semiconductor-maker Advanced Micro Devices (AMD); worked as a manufacturer's sales representative for Conley & Associates in Central Florida; and was an Electronics Design Engineer with Lockheed Aircraft Corporation in Atlanta, Ga. He holds Bachelor Electrical Engineering and Masters of Science Electrical Engineering degrees from Georgia Tech in Atlanta.

Dr Mike Hollier, Vice President Voice Platform, Dolby Labs

Through the 1990’s Mike was at BT Labs (Europe’s largest telecoms R&D centre) where he directed BT’s research on audio, video and multi-media performance assessment. He also worked with MIT-Media-Lab and Lake-DSP on ground-breaking spatial-audio for virtual meeting spaces. His PhD was gained from the University of Essex in 1995 for his work on using models of human hearing to predict speech quality - leading to the ITU-T PESQ standard.

In 2000 Mike left BT to found Psytechnics Ltd. He managed the company's formation and early growth with VC financing. As Psytechnics’ CTO Mike was a market evangelist as well as overseeing the R&D of a new generation of “service-provider-grade” voice and video products. Technology licensing deals included performance measurement software for Microsoft’s Office Communicator solution as well as performance management products for large enterprise and communications service providers such as KPN, BT, and AT&T.

In July 2010 Mike joined Dolby Labs as Vice President, Voice Platform to onward develop Dolby’s world leading audio technology and know-how for the rapidly emerging Unified Communications and Collaboration market.

Mike is a winner of the Alan Rudge Medal for Innovation, and the British Computer Society Medal. He has 25 patents and more than 40 publications in the fields of voice and video performance management and spatial audio.

Hakim Mehmood

Sr. Product Manager

Cisco Systems, Inc.

San Jose, CA

USA

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Hakim has been with Cisco for approximately 11 years now.? He started his career as a Software Engineer where he was responsible for call control and interoperability between Cisco Unified Communications Manager and legacy systems.? Hakim has continued this work by being a primary architect for a number of key initiatives, some of which include the Intercompany Media Engine (IME), QSIG, Annex M1, CUCM and Session Management Edition. Lately, Hakim has been branching out into the field of product management and working on long term call control strategy, licensing and product roadmaps.

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Prior to joining Cisco, Hakim, worked for a series of small companies (Carrier Access Corporation, Transtream Inc., General Data Comm.) focusing on voice over packet type of technologies and interoperability.

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Hakim has the equivalent of a Bachelors Degree in Electronics and Communications Engineering and an MBA from Denver University.

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Hakim enjoys football and cricket, movies and photography.? He currently resides in Houston, Texas with his wife and their daughter.

As Director of Product Line Management, Pat is responsible for the Sphericall product line, the latest generation of Unified Communications software from NEC. Prior to NEC, Pat led the product management team at Sphere Communications, which was acquired by NEC. Sphere Communications was the developer of Sphericall a fully software based IP PBX and Unified communications product. Sphere Communications was awarded a patent by the US Patent and Trademark Office for the packet based PBX. Prior to Sphere Communications, Pat was responsible for managing a global portfolio of carrier class multi-media access gateways for Internet Access and VoIP at 3Com Corporation and US Robotics Corporation (acquired by 3Com). Before joining US Robotics, Pat held a variety of positions ranging from software development, technical sales engineering and product management at Ameritech Corporation where his expertise involved the blending of broadband networking technologies and networked software applications for automated workflow and decision support systems. Pat graduated from the University of Illinois – Chicago with a Bachelors of Science in Quantitative Methods and Information Decision Sciences. He lives in Chicago, Illinois with his wife Kim and their three children.

Frank Fender is a Unified Communications Product Manager and Architect at Siemens Enterprise Communications, in their Global OpenScape Unified Communications Server practice. Frank has been specifically focused on UC deliverables since 2003. In those days the technology was known as Real-Time Collaboration (RTC). He was instrumental in assisting Siemens with their award-winning OpenScape UC system. Frank has an MBA, a BS in Computer Science, and 20 years of voice, data, and development experience as a Unified Communications Architect, Integrated Communications Consultant, Client/Server Software Developer, and Technical Project Leader. He has performed a variety of technical roles including Consultant, Lead Architect, Sales Engineer, Developer, and Systems Integrator. Frank has also worked in various capacities as Manager, Director, Board Member, CFO, and Chairman of a number of companies that he has founded, co-founded, managed or developed.

Allan is the Strategic Marketing Director for Applications & Emerging Technologies at Avaya.?? While?he resides in Canada, his effectiveness in his global role is a testament to the application of Unified Communications solutions.? His marketing, product management, and business development career has spanned 20+ years dealing with the planning and application of voice, data, and information systems to support the needs of business with particular focus on employee productivity and customer service.? His applications focus has included: unified communications, messaging, IVR, contact center, CTI, voice over IP, and remote data access.? Prior to joining Avaya (via Octel and Lucent) in 1998, Allan led marketing and business development teams at two midsized organizations entering new stages of growth, which followed his applications marketing tenure at Nortel.? Allan holds an MBA in Information Systems (McMaster University) and an Honors BA in Economics and Psychology (York University).

Julie joined the IBM UCC team in 2011 and is responsible for Sametime Unified Telephony and all voice and video in Sametime Standard / Advanced. Previously she held leadership positions in the development organizations of Lotus Foundations and Net Integration Technologies.

Earlier in her career, Julie spent six years as Director of Development at Genesys Conferencing and brings her experience in integrated audio, web and video conferencing to her current role.

Julie is a graduate of Dartmouth College in Hanover, NH with a degree in Computer Science. Currently living outside Toronto. Julie spends her free time on the hockey rink or sailing on Lake Ontario.

Davide Petramala, Esnatech’s Chief Hybrid Enterprise Evangelist and co-founder, joined the company in 1993 and directs all sales and business development for the company. His nearly 20 years in the unified messaging and unified communications space has given Davide deep expertise in how enterprises buy, deploy and use these solutions. As a frequent speaker at industry events and an active blogger, Davide brings real world examples to his audiences so they can learn new and innovative approaches to communicating and collaborating in today’s hybrid workspace. Davide holds a Bachelor of Commerce degree from McGill University, majoring in International Business and Marketing.

Alan Percy is Senior Director of Strategic Marketing for North America at AudioCodes, a leading provider of Voice over IP networking products and enabling technology. In this role, Alan manages the planning and execution of the North American market communications, social media and community development for AudioCodes. Alan is also responsible for developing and managing a number of strategic industry, consultant and analyst relationships. Alan is a frequent industry speaker and contributes to a number of industry journals, podcasts, webcasts and blogs including NoJitter.com

Jim is responsible for enterprise product line management at Acme Packet.??? In this position, Jim is involved in the design of Acme Packet solutions for a wide range of IP telephony and unified communications applications for enterprise, contact center, and government customers.?

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Prior to Acme Packet, Jim served in a variety of systems engineering and product management roles at Covergence, Ciena, Lucent, Ascend Communications, and Cascade Communications.?????Jim's career began at GTE where he spent over 10 years working on the design and deployment of voice and packet switching systems for commercial and military applications.???Jim holds a BSEE from Northeastern University and a MBA from Babson College.?

Jason Rolleston is a Director of Product Management within the Services Routing Technology Group at Cisco and is responsible for the portfolio of Unified Communications technologies that reside on the ISR and ASR platforms.? This includes TDM gateway interfaces and DSP’s, CUBE Session Border Controller, Call Manager Express, Survivable Remote Site Telephony, and Unity Express products.

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Prior to joining Cisco, Jason was a Director of Product Management at Symantec within the Enterprise Security Group. He joined Symantec through the acquisition of Relicore, a startup focused on data center visibility and management, and held a number of roles including Director of Technical Product Management before joining the security group. Jason started out his career as a Network Security consultant.?

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Jason holds a B.S. in Applied and Engineering Physics and an M.Eng. in Engineering Management from Cornell University, along with an MBA from the University of Chicago Booth School of Business.

David Tipping is Vice President and General Manager of the SBC Business Unit at Sonus Networks Inc. He is responsible for driving market relevant innovation across Sonus' SBC product line, and ensuring timely, effective delivery of these products into Sonus' global markets. Prior to assuming this position, David was the Vice President of World Wide System Engineering for Sonus Networks. From 1996 to 2000 David was a Senior Systems Engineer at Enterasys/Cabletron Systems supporting customers in the Mid-West and New England areas.

Laura Bassett is the Director of Marketing for Avaya’s Emerging Products and Technology group. The group delivers innovative business solutions from Avaya Research Labs and Advanced Software Development. In this role Laura oversees the groups go-to-market including business planning and strategy, market awareness, marketing, and sales enablement and engagement for next generation solutions. She has established Avaya’s Market Driven Innovation Model and Early Adopter Program to support the efforts of Avaya to accelerate the commercialization of innovation. Additionally, Laura is a supporting author of Avaya’s Social Media in the Contact Center for Dummies. Laura has over 18 years experience in applications consulting, development and delivery. Prior to her current role, Laura led the Contact Center Solutions team responsible for delivering end to end customer service solutions. She has a BSBA in Computer Science and an Executive MBA from the University of Florida.

Sean McManus is the Director of Platform Advocacy in the Enterprise Business Unit of Research In Motion (RIM), makers of the BlackBerry® smartphone and PlayBook® tablet.

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Sean is responsible for articulating RIM's Platform and Collaboration Strategy to large global accounts. Sean has over 20 years’ experience selling and marketing advanced voice solutions, including call centres, unified messaging, IP Telephony and IVR.?

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Prior to joining RIM, Sean worked at IBM Global Services and a number of private firms in the voice and telecom industry.

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LinkedIn:??????? http://ca.linkedin.com/pub/sean-mcmanus/3/445/957

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John Lamarque is the Director of Product Management for the IP Endpoint Business Unit with responsibility for Cisco’s wired and wireless phone portfolio. His responsibilities include new product definition, life cycle management, and go to market strategy. John has been employed with Cisco since April 2005.

Prior to joining Cisco, John spent more than 15 years at Nortel, where his last 4 years were spent driving Nortel’s IP Phone Business.

His domain experience in Enterprise communications spans 20 years with product design, development, and support. John earned his degree in Computer Science & Mathematics from the University of Southwestern Louisiana.

John resides in the Dallas Texas area with his wife and two children.

Stuart Monks is responsible for the advanced technology development and architecture teams at Polycom. Previously he was responsible for the worldwide engineering activities of Polycom's Video Solutions Group. Stuart has over 20 years of experience working as a senior development manager and engineer in Silicon Valley in California and joined Polycom from Cisco Systems in July 2007. Stuart has previously held VP of Engineering positions at Procket Networks, Redback Networks, Merlin Systems, and Ascend Communications. Stuart has a Bachelor of Science degree in computer engineering from the University of Manchester, England, and an MBA from Santa Clara University, CA.