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Monday, February 28
11:00 AM – 12:00 PM	Summit: UC in 2011 – Myths, Realities and What Comes Next? (Location: Sun B) Unified Communications has held the center stage in enterprise communications and collaboration since 2008, and it’s been a good news/bad news situation. The good news is that the number and sophistication of deployments have grown; more enterprises are doing more things with UC than ever. This reflects the advances that have occurred in the technologies, products and services, as well as the expanding knowledge base about how to best plan for and deploy UC capabilities. The bad news is that UC arrived on the scene about the same time as economies around the globe began to tank. The economic realities has restricted the investments customers are able – and willing – to make. And the interlinked issues of investment and ROI have been made even more challenging by the limited progress that’s occurred on standards and interoperability: UC often requires a significant expenditure in customization and integration. So, as 2011 begins, what’s the state of Unified Communications? Can we expect to see meaningful progress on the issues that have bugged UC since the start, or are we in for more of the same. Does “The Cloud” offer salvation for UC, or will it make an already confusing market even less comprehensible? What new capabilities can we expect in 2011, and who are likely to be among the winners and the losers? Panelist - John DelPizzo, Program Director, Unified Communications & Collaboration, IBM Panelist - Kevin Gavin, VP of Product Marketing, ShoreTel Panelist - Mark Bissell, Director, Unified Communications Solutions, Cisco Mark leads the product team responsible for Cisco’s Unified Communication Manager, the industry flagship for Enterprise Unified Communications. He joined Cisco in 2006 as a Director of Business Development where he focused on strategic partnerships in undeveloped markets and with peer UC companies. Prior to Cisco, Mark was the Director or Product Management for Nortel Networks where he lead the team responsible for Enterprise Voice and Multimedia. During this time, he oversaw the evolution of the Meridian 1 PBX to the CS1000 IP Based telephony solution. His background also includes experience as a Systems Integration leader for Retail with CGI Canada and as a technical marketing leader for Digital Equipment. Panelist - Phil Edholm, VP, Technology Strategy and Innovation, Avaya Phil Edholm is the Vice President of Technology Strategy and Innovation for Avaya GCS. Leveraging his experience as a technology leader with over 30 years of experience across data and voice networking industries, Phil focuses on the Avaya product portfolio. In this role, he is responsible for defining the vision and strategic technology directions for GCS. He also is responsible for GCS portfolio architecture, strategy, and User Experience. In this role he and his team drive the technologies and architectures across the Avaya portfolio delivering systems value and capability. Prior to joining Avaya, he was CT0/CSO for the Nortel Enterprise Business. At Nortel Phil led the development of VoIP solutions and multimedia communications as well as IP transport technology. Phil’s background includes extensive LAN and data communications experience, including 9 years with Sytek/Hughes LAN Systems and 4 years with Silicon Valley start-ups. Phil was a member of the IEEE 802.3 standards committee during the definition of broadband Ethernet and 10BaseT, developed the first multi-protocol network interfaces, and was a founder of the Frame Relay Forum. He has been a featured speaker at many international conferences and is recognized as an industry visionary and leader of the convergence transformation. In 2007, he has been recognized by Frost and Sullivan with a Lifetime Achievement Award for Growth, Innovation and Leadership. Phil is a widely sought speaker at global conferences and has been in the VoiceCon Great Debate three times. Phil has been recognized by the IEEE as the originator of “Edholm’s Law of Bandwidth” as published in July 2004 IEEE Spectrum magazine and as one of the “Top 100 Voices of IP Communications: by Internet Telephony magazine. Phil has 10 granted patents with 12 patent applications pending. He holds a BSME/EE from GMI/Kettering University. Panelist - Ross Sedgewick, Vice President, Global Solutions Marketing, Siemens Enterprise Communications Ross Sedgewick is Vice President, Global Solutions Marketing at Siemens Enterprise Communications, leveraging over 20 years of management experience in the Enterprise Software, Telecom, CRM, Channel Management and Solution Marketing arenas. Ross has responsibility for the solutions marketing teams which drive awareness, positioning, messaging and content for Siemens Enterprise Communications Voice solution portfolios worldwide. Prior to working at Siemens, he acquired broad industry experience in senior positions within sales, marketing, channels and product management with companies such as IBM Corporation and Delano Technologies. Ross holds an Honors Bachelor of Commerce degree from the University of Toronto and an MBA (Marketing) from the Schulich School of Business at York University. Panelist - Warren Barkley, General Manager, Lync Customer & Partner Mgmt, Microsoft As General Manager of the Partner and Customer Engineering team in the Unified Communications division at Microsoft, Warren Barkley is responsible for the global development of the hardware and software eco-system. This includes devices engineering, relationships with customers and system integrators, and technology adoption and deployment for Microsoft. Barkley joined Microsoft in early 1997 and has held various positions in the field and product development organizations, with an emphasis on networking technologies including TCP/IP, Location Awareness, Wireless (WLAN and WWAN) and network security. Barkley also pioneered the development of early WiFi security and native support for wireless in Windows. Barkley has spent the last several years leading the team responsible for the development of real time media and device technology for Microsoft, which is now used by millions of consumer and business users for video and audio communications in technologies like Microsoft Lync and Windows Live Messenger. Barkley holds over 20 US and worldwide patents in various networking and real time media technologies areas. Barkley holds advanced degrees from the University of Victoria and University of British Columbia. He resides in the Seattle area with his family where he enjoys playing ice hockey and cycling. Moderator - Fred Knight, GM/Co-Chair, Enterprise Connect, Publisher, NoJitter.com Fred Knight is GM/Co-Chair of Enterprise Connect – formerly VoiceCon - and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became General Manager. Since then, VoiceCon, which was renamed Enterprise Connect in March 2010, has grown into the leading event for enterprise communications and collaboration. Fred also led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising multiple events per year, a Webinar series, Virtual Events and weekly e-newsletters. From 1984-2007 Fred was editor and then publisher of Business Communications Review. In December 2007, BCR magazine ceased publication and the editorial product shifted to the Web with the creation of a new website – NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and has a Master's Degree in public administration from The Maxwell School, Syracuse University. Moderator - Jim Burton, CXO, CT Link/UCStrategies Jim Burton is Founder and CEO of CT Link, LLC and Co-Founder of UCStrategies.com. Burton founded the consulting firm in 1989 to help clients in the converging voice, data and networking industries with strategic planning, mergers and acquisitions, strategic alliances and distribution issues. In the early 1990s, Burton recognized the challenges vendors and the channel faced as they developed and installed integrated voice/data products. He became the leading authority in the voice/data integration industry and is credited with "coining" the term computer-telephone integration (CTI). Burton helped companies including Microsoft and Intel enter the voice market and helped AT&T (now Avaya), Mitel, NEC, Nortel, Siemens and Toshiba with their CTI strategies. In the late 1990s, venture capitalists turned to Burton for help in evaluating potential investments in IP PBX start-ups. He went on to help these and other companies with strategic planning and partnering, including NBX (acquired by 3Com, Selsius (acquired by Cisco), ShoreTel (IPO 2007) and Sphere Communications (acquired by NEC). In the early 2000s, Burton began focusing on wireless services and technologies. In 2003 Burton started helping vendors with their Unified Communications strategy and in 2006, along with several colleagues, created a web site, UCStrategies.com, to provide information for enterprise customers, vendors, resellers and consultants.
1:00 PM – 1:45 PM	Summit: What’s Next for the Mobile Enterprise? (Location: Sun B) Mobility is becoming the key driver in enterprise communications architecture and services. Mobile technologies spur individual user productivity and accessibility and they are part of a total business transformation in a growing number of vertical industries – from package delivery to health care and smart grids. In this session we’ll hear from the visionaries from some of the leading UC suppliers, and explore their plans to move forward on mobility. Key Questions: • Can a UC supplier be credible without a mobile solution? • Which industries or application areas do we think will be first to embrace mobile applications? • Why haven’t we seen better uptake on Wi-Fi voice, dual mode FMC, mobile UC clients, and the other mobility options that have been tried thus far? What’s changed now? • Given the mobile industry’s focus on the consumer market, will enterprise oriented vendors be able to deliver the same type of compelling user experience we have seen in the consumer market? What is it going to take? • Outside of the immediate UC market, who do you see as the major potential players in the mobile marketplace? Is Google going to eat your lunch? Panelist - Sean McManus, Director for the Enterprise Product Advocates, Research In Motion Sean McManus is the Director for the Enterprise Product Advocates, Platform Services Group at Research In Motion (RIM), makers of the BlackBerry® smartphone. Sean is responsible for articulating RIM's Platform and Collaboration Strategy to large global accounts. Sean has over 20 years’ experience selling and marketing advanced voice solutions, including call centres, unified messaging, IP Telephony and IVR. Prior to joining RIM, Sean worked at IBM Global Services and a number of private firms in the voice and telecom industry. Panelist - Wayne Seifried, Director, Global Solutions Marketing, SMB/Devices/Mobility, Siemens Enterprise Communications Wayne Seifried has 20+ years of telecommunications experience and is currently the Senior Director of Solutions Marketing at Siemens Enterprise Communications. He is responsible for leading the successful launch of several enterprise mobility products/solutions globally. Prior to joining Siemens, Wayne worked at two wireless start-ups and spent 15 years with Nortel Networks in a wide variety of senior marketing roles. Wayne graduated from Wilfrid Laurier University in Waterloo, Ontario. Panelist - Janet Schijns, Vice President, Wireless Business Solutions Group, Verizon Janet Schijns is Vice President Business Solutions Group (BSG) at Verizon Wireless. She and her team are responsible for shaping and delivering global business and government solution strategies for Verizon Wireless. Main areas of focus for the BSG Group include ensuring ROI from strategic solutions and product plans implemented across areas including M2M Product Management, Enterprise and SMB Wireless Product Management, Enterprise Verizon Developer Community, and Vertical Solutions. Schijns joined Verizon in 2010 to apply her extensive experience of linking market needs, business strategy and technology evolutions to the development of market leading solutions. Her deep expertise in vertical markets, 3rd party channel product partnerships, and application development are being leveraged to ensure Verizon Wireless continues to enhance its competitive advantage in the market. Prior to joining Verizon Wireless, Schijns was a Vice President in the Enterprise and Government Business at Motorola. During her tenure at Motorola she developed an ISV solutions ecosystem, designed Motorola EMS’ 5-star, award-winning channel strategy and program – PartnerEmpower, drove strategic solutions alignment across channel and launched an enterprise mobility solutions certification program. During this period, Schijns was recognized repeatedly as one of the industry’s top channel leaders by a number of associations and publications. Most notably, Channel Insider honored her with the prestigious Channel Challenger Award and CRN named her a Top 25 Channel Sales Executive in 2009. Prior to joining Motorola in 2008, Schijns was Founder & CEO of The JS Group, an international consultancy firm focused on providing business-based programs for strategic growth to high-tech companies, large and small. Schijns is the creator of the industry-recognized, award-winning Master-of-Convergence, Partner Expert, and Solutions First programs. Schijns received her Bachelor of Science in Business from Montclair State University. She is a founding board member on the Vanguard Council, a CompTIA board member, and an active advocate for talent development in our schools and our industry. Panelist - Mike McRoberts, Director, Product Management and Development - Wireline Convergence, Sprint Mike McRoberts is the Director of Product Management and Development at Sprint/Nextel responsible for the entire Sprint Wireline Service Product Portfolio ($5.0B in annual revenue) including IP WAN/MPLS and Dedicated IP Services, Legacy Data Services including ATM/FR and Private Line, Legacy Voice Services, Packet Access including DSL and Ethernet, and Sprint’s emerging Unified Communication Product Portfolio including SIP Trunking, Sprint Mobile Integration and UC Managed Services and Enabling Equipment. Mike is responsible for the product strategy, product development and product lifecycle management for this Product Portfolio both in the U.S. and Internationally (165 countries served). McRoberts has served in numerous other Director positions including Access Product Management and Local Service Product Management where he managed Sprint’s ILEC portfolio including DSL, Metro Ethernet and Local Voice Services. McRoberts originally joined the company in 1981 and has served in roles in Sales, Marketing and Business Development, in addition to extensive product management experience in Sprint ILEC, CLEC and Long Distance operations. Moderator - Michael Finneran, Principal, dBrn Associates Inc Michael is an independent consultant, industry analyst, and writer who focuses on wireless technologies, mobile UC, and fixed-mobile convergence. He wrote the book Voice Over Wireless LANs- The Complete Guide (Elsevier, 2008), though his expertise spans the full range of wireless technologies including Wi-Fi, Cellular, WiMAX, and RFID. A lively and informative speaker, Michael has made frequent appearances at trade shows and conferences including VoiceCon and InterOp, and he now serves as the program chair for Wireless and Mobility at VoiceCon. In the consulting area, Mr. Finneran has provided assistance to carriers, equipment vendors, end users, investment firms, and a number of government agencies. A prolific writer, for twenty-three years he wrote the Networking Intelligence column for "Business Communications Review". He now contributes on wireless and mobility to NoJitter as well as UC Strategies.com. He has published numerous white papers and has contributed to Computerworld, Data Communications, The Ticker, and The ACUTA Journal. Well respected as an educator, he has conducted over 2000 seminars on networking topics in the US, Europe, Africa, and Asia. He taught in the Graduate Telecommunications program at Pace University, and conducted programs at the Center for the Study of Data Processing at Washington University in St. Louis. His courses are now offered through Telecom + UC Training. Mr. Finneran holds a Bachelor of Arts degree (Magna Cum Laude) from Manhattan College and a Masters Degree from the J. L. Kellogg Graduate School of Management at Northwestern University. Moderator - Eric Krapf, Editor, NoJitter.com, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/ Unified Communications marketplace. In addition, Krapf serves as editor for the website No Jitter, TechWeb’s online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.
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Tuesday, March 1
9:00 AM – 10:00 AM	Summit: Is There a New Model for Enterprise Communications & Collaboration? (Open to all attendees) (Location: Osceola C) For decades, we’ve heard that “convergence” was coming. Well, it’s arrived, and it’s becoming pervasive. The old boundaries within communications and collaboration are breaking down, as business apps and processes run across wired and wireless facilities, and are comprised of a mix of data, voice, video and graphics. As technology boundaries blur, so do others, most notably, what will you buy and from whom: Whether the topic is communications or the data center, video or storage, servers or collaboration services, there are new options for partners and delivery systems. Services and apps can be provided via the Cloud, on-premises or a mix of the two. As a result, it can no longer be assumed that the communications and collaboration partners an enterprise has had for the past decade will remain so in the decade to come. So what is the going-forward model for enterprise communications and collaboration? Will the traditional pillars of enterprise communications architecture -- voice vs. data vs. video -- be replaced with choices organized around the desktop vs. the network vs. the “Cloud”? If the “consumerization of IT” is inevitable, how will the vendors meet the enduring requirements for security, compliance scalability, manageability and cost-effectiveness? And as consolidation continues within the industry, is genuine competition going to disappear? Join thought leaders from the industry as they discuss these and related issues. The conversation will be essential as you develop your architecture and review your options for systems, services and applications. Panelist - Suzanne-Lee Haskell, SVP Technology and Planning, Pearson Suzanne-Lee Haskell is the Senior Vice President of Strategy & Planning for Pearson’s CIO. As a member of the technology leadership team, Suzanne is responsible for developing strategies which evolve the enterprise architecture and drive rapid delivery of technology services to meet the dynamic needs of Pearson. Suzanne is also responsible for assessing industry trends, shifts in business priorities and the impact on technology services in order to make recommendations on alternative courses of action, including risk assessment and capital investment. Suzanne is currently sponsoring the design and implementation of an enterprise collaboration solution which provides a ‘one click away’ user experience. The goal is to empower over 40,000 knowledge workers with world-class tools and foster collaboration between colleagues, customers, and other business partners regardless of medium any place, any time. Suzanne also sponsors a two-year Technology Leadership Development Program to cultivate and build bench strength across Pearson’s technology organization. She believes that the key to Pearson’s strategic success is ensuring colleagues receive superior training and are afforded professional development opportunities. Prior to her role in strategy, Suzanne brought 6 years of experience in Change Management and Program Management partnering with the various businesses throughout Pearson. Before joining Pearson, Suzanne worked for AT&T and then Lucent Technologies for 8 years where she held a variety of management positions in finance and accounting both domestically and abroad within the Asia Pacific region. She has a Bachelor's Degree from Boston University’s School of Management and a Master's Degree from Babson College. Suzanne and her husband Chris live in NJ and are the proud parents of 7 year old triplets, Margaret, George and Ryan. Panelist - Beth Hilbing, Director, Client Computing and Communications Service, Northrop Grumman For more than twenty five years, Beth Hilbing has managed infrastructure and global client services for the entertainment, aerospace and banking industries. She currently holds the title of director of Client Computing and Communications Service for Northrop Grumman Corporation. In this role, she holds a dual reporting relationship to the CIO for the company's Technical Services sector and Director of Infrastructure Services. Beth is responsible for the Client Computing and Communication services organization, which spans traditional voice and telephony solutions, as well as mobile technology, audio conferencing, voice mail, e-mail, BlackBerry infrastructure, client computing, video technology and audio conferencing. This suite of services makes up Client Computing and Communications and brings together an integrated suite of collaboration and communication capabilities. As a former vice president for Northrop Grumman’s Federal Credit Union, Beth was responsible for all design and implementation of IT systems and solutions, including enterprise resource programs, Internet security and disaster recovery. Beth earned a bachelor’s degree in business administration from Webster University and an MBA from California State University. She is a certified Six Sigma Black Belt and holds many technical and leadership certifications. Beth is a member of the Information Technology Review Board for the Northrop Grumman Federal Credit Union, WiNGS (Women in Northrop Grumman Employee Resource Group), Women in Technology, Network of Technology Executives, and the Society of Women Engineers. She serves on the board of directors for Camp Fire USA, an organization dedicated to helping today’s young people become tomorrow’s leaders. Panelist - Beth Boucher, Executive Director Business Technology, Pfizer Inc. Panelist - Reginald Brinson, Associate Vice President/Chief Information Officer, Clark Atlanta University Reginald Brinsonis a highly accomplished information technology executive with over twenty-five years of progressive leadership experience in leading large teams, strategic enterprise application development, business intelligence and data management initiatives for multi-billion dollar companies across the Insurance, Banking, Transportation and Retail industries. Most recently he serves as the Associate Vice President and Chief Information Officer for Clark Atlanta University a private Doctoral Research university in Atlanta, GA. In his current role, he is driving a technology renewal of the university’s technology infrastructure with a vision of attaining a “sound and reliable world class portfolio of technologies to provide a platform for campus constituents to achieve transformative outcomes in teaching, learning, research and administrative operations.” He was recently nominated for the 2011 Georgia CIO of the year award. A Columbia University Executive MBA graduate, he is experienced in Strategy Development & Implementation, Client Relationship Management, Team Building, Project Management/Delivery, Resource Management, Change Management, Vendor Management, Enterprise Resource Planning (ERP) System Implementation, Data Warehousing, Cost Control, Continuous Process Improvement, Outsourcing Strategies and Operational Excellence. He has previously contributed to the success of such Fortune 500 companies as Prudential Insurance, Bank of America, Delta Technologies (a subsidiary of Delta Airlines) and Home Depot. Panelist - Doug Saunders, Director, Information Technology, Republic Services, Inc. Doug Saunders is a Director of Information Technology for Republic Services, Inc. Doug is responsible for all Unified Communications, Collaboration and Wireless technologies for Republic Services and is leading an Enterprise Strategic Initiative that addresses improving business process and technology for Republic’s Customer Service organization. Doug is a graduate of the University of Alabama with a BA in Political Science. Moderator - Fred Knight, GM/Co-Chair, Enterprise Connect, Publisher, NoJitter.com Fred Knight is GM/Co-Chair of Enterprise Connect – formerly VoiceCon - and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became General Manager. Since then, VoiceCon, which was renamed Enterprise Connect in March 2010, has grown into the leading event for enterprise communications and collaboration. Fred also led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising multiple events per year, a Webinar series, Virtual Events and weekly e-newsletters. From 1984-2007 Fred was editor and then publisher of Business Communications Review. In December 2007, BCR magazine ceased publication and the editorial product shifted to the Web with the creation of a new website – NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and has a Master's Degree in public administration from The Maxwell School, Syracuse University. Moderator - Eric Krapf, Editor, NoJitter.com, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/ Unified Communications marketplace. In addition, Krapf serves as editor for the website No Jitter, TechWeb’s online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.
10:00 AM – 10:45 AM	Barry O’Sullivan, Senior Vice President, Voice Technology Group, Cisco (Location: Osceola C) As Senior Vice President of Cisco’s Voice Technology Group, Barry O’Sullivan leads a global team responsible for Cisco’s Voice and Unified Communications business units. His group is responsible for developing the company’s IP telephony systems, IP phones, customer contact solutions, and unified communications applications including presence, messaging, conferencing, business-to-business unified communications, and customer collaboration. O’Sullivan previously served as Vice President and General Manager of the IP Communications business unit, where he helped the company grow from number six to the number one market share position worldwide. Before that he was Vice President and General Manager of the Customer Contact business unit. Before joining Cisco, O’Sullivan spent 18 years at Nortel Networks as Vice President and General Manager of the contact center business and, prior to that, as Vice President of Enterprise Voice for Nortel Networks Europe. O’Sullivan is a founding member of the Irish Technology Leadership Group and serves on the board of Cope, an Irish charitable organization focused on reducing isolation and homelessness. O’Sullivan holds a bachelor’s degree in electrical engineering and a master’s degree in computer science from the National University of Ireland as well as a master’s degree in business administration from Santa Clara University, California. Speaker - Barry O'Sullivan, Senior Vice President, Voice Technology Group, Cisco
11:15 AM – 12:00 PM	Kevin Kennedy, President and CEO, Avaya (Location: Osceola C) Kevin Kennedy is the President and Chief Executive Officer of Avaya Inc., a leading global provider of business communications applications, systems and services. Prior to joining the company in January 2009, Dr. Kennedy was President and CEO of JDS Uniphase Corporation, a position he held since September 2003. He had also served as a member of the JDSU board of directors since November 2001. Before joining JDSU, Dr. Kennedy served as Chief Operating Officer of Openwave Systems, Inc., a position he held from August 2001 to September 2003. Prior to joining Openwave Systems, he spent close to eight years at Cisco Systems, Inc., most recently as senior vice president of the Service Provider Line of Business and Software Technologies Division. Earlier in his career, he spent 17 years with AT&T Bell Laboratories. In 1987, Dr. Kennedy was a Congressional Fellow to the U.S. House of Representatives Committee on Science, Space and Technology. In January 2011, he was appointed to the President’s National Security Telecommunications Advisory Committee by U.S. President Barack Obama. Dr. Kennedy was a member of the board of directors of Polycom, Inc. until January 2009. He currently serves on the board of directors of KLA-Tencor Corporation and is a member of the board of regents of Loyola Marymount University. He holds a B.S. in engineering from Lehigh University in Pennsylvania, as well as M.S. and Ph.D. degrees in engineering from Rutgers University. He was an adjunct professor at Rutgers from 1982-1984 and has published more than 30 papers on computational methods, data networking and issues of technology management. In 2006, Dr. Kennedy was honored by the School of Engineering at Rutgers as their Alumnus of the Year and awarded an Alumni Medal of Excellence. He is a co-author of "Going the Distance: Why Some Companies Dominate and Others Fail," published in 2003. Speaker - Kevin Kennedy, President & CEO, Avaya
1:30 PM – 2:15 PM	David Gurle, General Manager and Vice President, Skype Enterprise (Location: Osceola C) David Gurlé joined Skype as the General Manager and Vice President of its Skype Enterprise unit in January 2010. David brings close to 20 years of telecommunications and collaboration technology industry experience to this role. David joined Skype from Thomson Reuters, where he served as its Global Head of Collaboration Services and Head of its largest business in Asia, the Sales & Trading Business Division. During this time, he built the team which was responsible for all the business and product development and support functions of Thomson Reuters’ Collaboration Services business and was responsible for turning Reuters Messaging into the de-facto collaboration service in used by the financial services community. Prior to joining Thomson Reuters, he spent more than three years running Microsoft’s Real Time Communications business, a group that he founded. During this time, he oversaw the development of the company’s collaboration products including NetMeeting, Windows Messenger, Exchange IM, Exchange Conferencing Server, Live Communications Server and Office Communications Server, as well as Microsoft’s acquisition of PlaceWare. While at Microsoft, David co-authored several books on Internet Telephony and was the co-author of SIMPLE, the Internet Engineering Task Force (IETF) standard for presence and instant messaging. Prior to Microsoft, David was Corporate Vice President, Business Alliances at VocalTec, the IP telephony pioneer, where he established and managed partnerships with a number of Tier I telecommunications service providers and hardware vendors, including Deutsche Telekom, France Telecom and Marconi. He also spent time at ETSI, France Telecom and started his career at Digital Equipment Corporation (DEC). He graduated ESIGETEL, France with a Masters of Science degree in Computer Science and Telecommunications. Speaker - David Gurle, General Manager and Vice President, Skype Enterprise
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Wednesday, March 2
9:00 AM – 10:00 AM	Summit: Will the Cloud Take Over Enterprise Communications? (Open to all attendees) (Location: Osceola C) The Cloud has captured the attention of almost everyone in IT, but can it actually capture the market? While the concept of the Cloud isn’t new, the underlying technology – from basic chips and bandwidth to virtualization – now makes it possible the current generation of Cloud providers to deliver much more rapid and responsive service than previous generations. There’s no doubt that the range of capabilities becoming available via the Cloud is growing, and now includes virtual number services, email and voice mail, call control and processing, document sharing and content management. And there’s also no doubt that the mindset of CIOs – not to mention CFOs – is to limit headcount and capital investment. The other side of the coin, however, is that when it comes to communications, meeting the requirement of real-time, high availability remains a challenge. And it’s difficult – if not impossible -- to find a suite of Cloud and managed services that is comprehensive enough to meet the needs of a major enterprise. Finally, finding satisfactory solutions for enterprise requirements for security, compliance and service continuity remains elusive. This panel will examine the Cloud from all aspects – today’s capabilities and those that are likely to become available soon – so that you can have a realistic assessment of trade-offs associated with planning for migrating some, all or none of your communications and collaboration operations to the Cloud. Panelist - David Marshak, Senior Product Manager, Unified Communications & Collaboration (UC2), IBM David Marshak leads Real-time Collaboration and Unified Communications product strategy and planning for IBM Lotus Software, including Instant Messaging, Web Conferencing, VoIP, telephony, and video. He is the product manager of Sametime Unified Telephony. Prior to joining IBM in January 2005, Marshak was an internationally known industry analyst and consultant with Patricia Seybold Group for 18 years. Marshak has spoken worldwide to audiences, large and small, on emerging technologies and future trends. He is often called upon to be a featured speaker and panel moderator at numerous industry conferences such as VoiceCon, Collaboration Technologies Conference, Burton Group Catalyst Conference, COMDEX, InternetWorld, Groupware, VON, NetWorld, and Lotusphere, among others. He has appeared as an expert commentator on PBS, CNBC, and on National Public Radio and has lectured on collaboration at Massachusetts Institute of Technology and Babson College. Marshak has been quoted in the Wall Street Journal, Forbes, New York Times, Business Week, and Investor’s Business Daily as well as the technical press. Marshak is the author of Understanding and Leveraging Lotus Notes, the Notes Strategist Series, as well as Mission Critical Lotus Notes (Prentice Hall, 1996). Panelist - Marc Lindsey, Partner, Levine, Blaszak, Block & Boothby, LLP Marc Lindsey is a partner in the firm of Levine, Blaszak, Block & Boothby, LLP. He negotiates and documents technology transactions on behalf of major corporations. Marc's transactions have included cloud computing, managed services, IT outsourcing, equipment procurement, application software licensing, hosting, custom system development and maintenance contracts for many Fortune 500 corporations. Prior to starting his legal career, Marc was a systems engineer for GE Aerospace where he specialized in software engineering and systems integration. He received his B.S.E.E. (1989) from Howard University, his M.S.E. (Systems Engineering ? 1992) from the University of Pennsylvania and his J.D., with honors (1996), from the University of North Carolina Chapel Hill School of Law. Panelist - Yancey Smith, Product Management Director, Microsoft Yancey Smith leads business planning and future investments for Microsoft Lync, the Unified Communications solution that provides enterprise telephony, video, presence, instant messaging, online meetings, and voice, video, and audio conferencing. Microsoft Lync works with Microsoft Office, SharePoint, and Exchange to deliver the future of productivity to information workers around the globe, either on premise or in the cloud. He has worked with Microsoft Lync, and its predecessors, Microsoft Office Communications Server and Communicator, for the past four years in a variety of lead product management roles as it went from an IM and conferencing platform to a full enterprise communications platform and PBX replacement. Current focus spans communications modalities, includes business and consumer markets, as well as on premise and hosted offerings. He previously held roles in Microsoft Office product management and prior to Microsoft has worked in product management roles at internet startups and Mitsubishi Electronics America. Yancey holds a Bachelors of Science in Electrical Engineering from Bucknell University and a Masters in Industrial Engineering and Engineering Management from Stanford. Panelist - Eric Schoch, Senior Director Product Management, Voice Technology Group, Cisco Eric Schoch holds the position of Sr. Director Product Management Cisco Systems voice technology group IP communications business unit. He is responsible for hosted and “as a service” solutions, strategic pricing and licensing, and business development. Previously, Eric was the vice president of Americas sales at Polycom. Prior to Polycom, he held numerous executive leadership positions across sales, marketing, business development, general management, and product marketing at Nortel Networks and played key roles in the success of various businesses across both enterprise and service provider market segments. Eric was the vice president of marketing, channels, and distribution for the North American enterprise business where he was responsible for architecting a go-to-market transformation. In a business development capacity, he led the successful spinout of the blade server switch business unit where he represented Nortel on the board of directors of the newly formed company. Prior to transitioning to the enterprise business Eric served as the vice president and general manager Nortel global services, focused on wireless service providers, where he grew the business in excess of forty percent while assembling a global leadership team and developing the portfolio strategy. Before Nortel global services, he held a key leadership position in product marketing for the wireless CDMA business unit contributing to the doubling of the business during a market transition where the overall market growth was flat. During his first four years at Nortel Eric held various corporate finance positions with increasing scope and responsibility. Prior to Nortel, he held various sales operations and marketing positions at DSC Communications Corporation. Eric holds a MBA from the University of Texas at Dallas and studied at the London Business School focusing on innovation and perspective, resources and processes, leadership skills and change, in high tech companies. Panelist - Tom Daniel, Group Manager, UCC Product Development and Management, Verizon Tom has been with Verizon for six years and has held various Product Marketing, Management, and Development roles. Prior to his current role, Tom was Manager of Product Management/Product Development for Verizon’s Managed UC offering, a service that provides management support for Verizon customers who have implemented premise-based UC&C solutions. Today, Tom is Group Manager, Product Marketing / Product Management with Global responsibility for Verizon's UCC offerings. Prior to Verizon, Tom owned and operated a regional VAR specializing in network integration and desktop support services. He holds a BA in Business Management from North Carolina State University. Moderator - Zeus Kerravala, Senior Vice President, Enterprise Research, Yankee Group Zeus Kerravala manages Yankee Group's infrastructure research and consulting. His areas of expertise involve working with customers to solve their business issues through the deployment of infrastructure technology solutions, including switching, routing, network management, voice solutions and VPNs. Before joining Yankee Group, Kerravala was a senior engineer and technical project manager for Greenwich Technology Partners, a leading network infrastructure and engineering consulting firm. Prior to that, he was a vice president of IT for Ferris, Baker Watts, a mid-Atlantic based brokerage firm, acting as both a lead engineer and project manager deploying corporate-wide technical solutions to support the firm's business units. Kerravala's first task at FBW was to roll out a new frame relay infrastructure with connections to branch offices, service providers, vendors and the stock exchange. Kerravala was also an engineer and technical project manager for Alex. Brown & Sons, responsible for the technology related to the equity trading desks. Kerravala obtained a B.S. degree in physics and mathematics from the University of Victoria (Canada). He is also certified by Citrix and NetScout. Moderator - Eric Krapf, Editor, NoJitter.com, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/ Unified Communications marketplace. In addition, Krapf serves as editor for the website No Jitter, TechWeb’s online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.
10:00 AM – 10:45 AM	Kirk Koenigsbauer, Corporate Vice President, Office Business Productivity Group, Microsoft (Location: Osceola C) As corporate vice president of the Office Business Productivity Group, Kirk Koenigsbauer focuses on the business strategy and marketing for Microsoft SharePoint, Microsoft Exchange, Microsoft Lync and Microsoft Project. In addition, Koenigsbauer's team runs marketing campaigns for Office products in the enterprise segment. Previously, Koenigsbauer had responsibility for the MSN.com Product Management team, which drove product planning and business strategy for the MSN portal. There, his key focus was running the MSN Search business and building the plan to invest in developing Microsoft's own search platform. Koenigsbauer's other Microsoft experiences have included product and program management for Microsoft Access, Microsoft Project, and MSN Investor. Koenigsbauer also spent three years with Amazon.com. There he built and then ran Amazon's retail software and video games businesses and also held leadership positions launching the Consumer Electronics and Auction sites. He started his career as a management information systems consultant with Andersen Consulting (Accenture). Koenigsbauer graduated with a B.A from Colby College in Waterville, Maine. Speaker - Kirk Koenigsbauer, Corporate Vice President, Office Business Productivity Group, Microsoft
11:15 AM – 12:00 PM	Arthur Filip, Vice President and General Manager, Technology Services Consulting, Enterprise Business, Hewlett Packard (Location: Osceola C) Arthur Filip, HP Vice President and General Manager, is the worldwide leader of HP Technology Services Consulting, driving the strategy and delivery for HP’s broad portfolio of Communications and Datacenter solutions for the most demanding and complex enterprise environments globally. His management responsibilities span Network Consulting, Infrastructure Consulting, Critical Datacenter Services, and HP Education Services lines of businesses. Over his 20 year career, Filip has held leadership positions in consulting, sales, global solution development, and solutions delivery, with experience in various facets of the Communications and IT industry, including strategic consulting, business network and business architectures, systems integration, and managed services. Prior to joining HP, Arthur led, built, transformed and successfully managed organizations at IBM Global Services, Unisys, and Oracle Consulting. Most recently Arthur was Group Vice President for Oracle Consulting. A featured speaker at numerous international industry events, Arthur holds a bachelor’s degree from Boston University School of Management. Arthur is based in Orlando, Florida. Speaker - Arthur Filip, Vice President and General Manager, Technology Services Consulting, Enterprise Business, HP
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Thursday, March 3
9:00 AM – 9:45 AM	Communications Security: Report to the Industry (Location: Sun B) What’s the true state of communications security in 2011? Where are the most serious threats, what’s being done about them—and what’s not being done to stop them? In this session, you’ll hear from leading experts, who will offer their real-world findings drawn from documented and observed operational attacks against U.S. corporations, supplemented by reports from government and other agencies, to give you a sense of what sorts of attacks pose the greatest risk to your communications, and which are still, at this stage, more distant prospects. You’ll come away with an understanding of what threats to fixed and mobile communications should concern you most, and how to tackle them working in conjunction with your enterprise’s security team and the vendor community. Speaker - Troy Lange, NSA/IAD Capabilities Manager for Mobility, National Security Agency Troy Lange is the NSA/IAD Capabilities Manager for Mobility, responsible for leading the coordination of secure mobile activities across the enterprise. Troy is also the Chief of the Cryptologic Products Engineering Office at the National Security Agency. The organization is responsible for the planning, development, certification, and testing of a wide range of secure communication capabilities needed by the Department of Defense, Intel Community, Combatant Commands, Civil Agencies, and International Partners. Troy graduated from the University of Akron in 1992 with a Bachelor of Science degree majoring in Electrical Engineering. In 1995 he received a Master of Science in Electrical Engineering from the Johns Hopkins University. Speaker - Mark Collier, CTO & Vice President of Engineering, SecureLogix Mark Collier is the Chief Technology Officer (CTO) and Vice President of Engineering for SecureLogix Corporation. Mr. Collier is responsible for SecureLogix’s technology direction and research/development. Mark manages the development of SecureLogix’s Enterprise Telephony Management (ETM) System product line. Mark also manages the development of SecureLogix’s various security service offerings. Mr. Collier is actively performing research in the area of Voice Over IP (VoIP) security. This includes development of custom security assessment tools. Mark leads SecureLogix's VoIP security assessments and is an expert on issues facing enterprises during their VoIP deployments. Mark has recently authored the Hacking Exposed: VoIP book, which describes actual attacks, use of existing and new tools, and practical countermeasures. Mark is also the author of the SANS training course on voice/VoIP security. Mr. Collier has been working in the industry for over 25 years, with the past 15 in security, telecommunications, and networking. Mark is a frequent author and presenter on the topic of voice and VoIP security. Mark is a founding member of the Voice Over IP Security Alliance (VoIPSA). Mark has been named one of the most influential people in VoIP and maintains a widely read blog at www.voipsecurityblog.com. Mr. Collier was formerly with Southwest Research Institute, where he directed research in the areas of security and Information Warfare/Operations. Mr. Collier holds a BS degree from St. Mary’s University. Speaker - Rod Wallace, VP of Global Services, SecureLogix Rod Wallace is vice president of global services, with management responsibility over managed services, professional consulting, and customer support. Mr. Wallace has been working in the information technology sector for over 20 years, including experience at Nortel in building and managing teams and resources to deliver network security consulting and monitoring services to Fortune 100-level accounts. He most recently led Nortel’s Secure SIP Trunking solutions team supporting integrated product and service offers to strengthen Nortel’s position in the enterprise VoIP and SIP trunking markets. Moderator - Fred Knight, GM/Co-Chair, Enterprise Connect, Publisher, NoJitter.com Fred Knight is GM/Co-Chair of Enterprise Connect – formerly VoiceCon - and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became General Manager. Since then, VoiceCon, which was renamed Enterprise Connect in March 2010, has grown into the leading event for enterprise communications and collaboration. Fred also led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising multiple events per year, a Webinar series, Virtual Events and weekly e-newsletters. From 1984-2007 Fred was editor and then publisher of Business Communications Review. In December 2007, BCR magazine ceased publication and the editorial product shifted to the Web with the creation of a new website – NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and has a Master's Degree in public administration from The Maxwell School, Syracuse University.
10:00 AM – 10:45 AM	Consumerization of IT: Is Resistance Futile? (Location: Sun B) “Consumerization” of IT is nothing new, but has it finally reached the tipping point where IT is essentially powerless to affect user behavior to any meaningful degree? In this Summit, we’ll discuss the steps you can realistically take to influence user choices in mobile device usage, application deployment, and social networking use. Can you issue outright bans on Twitter or iPhones, for example, and if you try to do this, how do you enforce such policies? We’ll also discuss the best strategies for living with user-driven technology adoption; and we’ll even try to find ways that you can leverage such adoption to the business’s benefit, and encourage responsible trialing and use of emerging technologies by the user base. You’ll come away with the elements of a strategy for setting and enforcing policies, and accommodating user choice wherever possible. Panelist - Dave Michels, Principal, Verge1 Consulting Dave Michels is an independent analyst and blogger. Dave's unique perspective comes from a career involving telecom, IT, and the channel including leadership positions in Fortune500 companies as well as start-ups and even a telecom dealership. Dave carries the title "Telecommunications Protagonist" at his telecom blog PinDropSoup.com. He is also a regular contributor to NoJitter.com and a member of the UCStrategies.com analyst and editorial teams. He is the founder and President of Verge1 which offers consulting and analysis on Unified Communications and emerging technologies of convergence. Dave holds a Master's degree in Telecommunications from Colorado University where he has also been an adjunct faculty member. Other education includes Harvard Executive Education on Technology. Dave lives in Boulder in a recently remodeled green and hi-tech home. Panelist - Robert Harris, President, Communications Advantage, Inc. Robert Lee Harris is President of Communications Advantage, Inc., a consulting firm specializing in strategic technology acquisition, implementation and cost management. Robert was an early advocate of enterprise Telecom Expense Management solutions, evaluating and implementing systems and processes for enterprise clients since 2003. By establishing a reputation as unbiased consultant, Robert has provided telecom cost management strategies to a variety of clients resulting in millions of dollars in savings. Communications Advantage, Inc. has gained clients in the medical, financial, and manufacturing industries, managing IT system relocations, telephony and call center implementations, enterprise technology roadmaps, Telco and data contract negotiations, and telecom expense management planning. Robert Lee Harris serves as Senior Vice President for the Society of Telecommunications Consultants (STC) and leads the editorial team for the society’s publication STC LINES. He contributes frequent articles and presentations regarding telecommunications cost management and technology trends to leading industry trade publications and events. Panelist - Sorell Slaymaker, Communications Architect, Unified IT Systems Sorell Slaymaker has 20 years of experience designing, building, and operating networks and the communication services that run across them. Particular areas of expertise include; unified communications, contact centers, CRM, and tele-medicine. An example of Sorell's experience, he was the chief architect for a 25,000 seat virtual contact center and moving it to IP/SIP. He has been a member of the Cisco and Avaya technical advisory boards. He graduated from Texas A&M with a B.S. in Telecom Engineering, and went through the M.E. Telecom program at the University of Colorado. On the weekends, Sorell enjoys the outdoors Â– bicycling, camping, and gardening. Moderator - Eric Krapf, Editor, NoJitter.com, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/ Unified Communications marketplace. In addition, Krapf serves as editor for the website No Jitter, TechWeb’s online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.
11:00 AM – 12:00 PM	Locknote (Location: Sun B) To wrap up the first-ever Enterprise Connect, please join leading analysts and program Co-chairs Fred Knight and Eric Krapf for a conversation, analysis and debate over the major issues covered during to the Conference. The issues covered in the Locknote/Town Hall include analyzing the progress in deploying Unified Communications and an assessment of its benefits and challenges; the viability of the Cloud as a deployment model for communications; vendors’ positioning, strengths and weaknesses; and how emerging social networking functionality is being integrated into communications. Hear what the analysts have to say, and come prepared to share your questions comments and perceptions. Panelist - Melanie Turek, Principal Analyst, Frost & Sullivan Melanie Turek is a Principal Analyst at Frost & Sullivan. She is a renowned expert in unified communications, collaboration, social networking and content-management technologies in the enterprise. For 15 years, Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading customer and industry events, including VoiceCon, Interop and CMP Media's Enterprise 2.0 Conference, for which she serves as an advisory board member and track chair. Prior to working at Frost & Sullivan, Ms. Turek was a Senior Vice-President and Partner at Nemertes Research. She also spent 10 years in various senior editorial roles at Information Week magazine. Ms. Turek graduated cum laude with a BA in Anthropology from Harvard College. She currently works from her home office in Steamboat Springs, Colorado. Panelist - Gary Audin, President, Delphi Inc. Gary Audin has more than 40 years of computer, communications and security experience. He has planned, designed, specified, implemented and operated data, LAN and telephone networks. These have included local area, national and international networks as well as VoIP and IP convergent networks in the U.S., Canada, Europe, Australia and Asia. He has advised domestic and international venture capital and investment bankers in communications, VoIP, and microprocessor technologies. For more than 30 years, Gary has been an independent communications and security consultant. Beginning his career in the USAF as an R&D officer in military intelligence and data communications, Gary was decorated for his accomplishments in these areas. He has analyzed the US Navy’s future for IP transmission via satellite and prepared a VoIP feasibility study for a multinational firm. He has participated in VoIP procurement, RFP preparation and review for converged systems and networks for enterprises and state governments. Mr. Audin has been published extensively in the Business Communications Review, ACUTA Journal, Computer Weekly, Telecom Reseller, Data Communications Magazine, Infosystems, Computerworld, Computer Business News and other magazines. He has been Keynote speaker at user conferences and delivered webcasts on VoIP and IP communications technologies. He is a founder of the ANSI X.9 committee, a senior member of the IEEE, and is on the steering committee for the VoiceCon conference. Most of his articles can be found on www.webtorials.com and www.acuta.org. He writes a weekly blog on communications subjects that can be found atwww.nojitter.com and publishes technical tips at www.searchinifiedcommunications.com. He holds a BSEE from New Jersey Institute of Technology, with graduate work in Computer Science at Syracuse University. He has been an Adjunct Professor at Pace University and an instructor at Boston University. delphi-inc@att.net VN 703 908 0965 . Panelist - Dave Michels, Principal, Verge1 Consulting Dave Michels is an independent analyst and blogger. Dave's unique perspective comes from a career involving telecom, IT, and the channel including leadership positions in Fortune500 companies as well as start-ups and even a telecom dealership. Dave carries the title "Telecommunications Protagonist" at his telecom blog PinDropSoup.com. He is also a regular contributor to NoJitter.com and a member of the UCStrategies.com analyst and editorial teams. He is the founder and President of Verge1 which offers consulting and analysis on Unified Communications and emerging technologies of convergence. Dave holds a Master's degree in Telecommunications from Colorado University where he has also been an adjunct faculty member. Other education includes Harvard Executive Education on Technology. Dave lives in Boulder in a recently remodeled green and hi-tech home. Panelist - Michael Finneran, Principal, dBrn Associates Inc Michael is an independent consultant, industry analyst, and writer who focuses on wireless technologies, mobile UC, and fixed-mobile convergence. He wrote the book Voice Over Wireless LANs- The Complete Guide (Elsevier, 2008), though his expertise spans the full range of wireless technologies including Wi-Fi, Cellular, WiMAX, and RFID. A lively and informative speaker, Michael has made frequent appearances at trade shows and conferences including VoiceCon and InterOp, and he now serves as the program chair for Wireless and Mobility at VoiceCon. In the consulting area, Mr. Finneran has provided assistance to carriers, equipment vendors, end users, investment firms, and a number of government agencies. A prolific writer, for twenty-three years he wrote the Networking Intelligence column for "Business Communications Review". He now contributes on wireless and mobility to NoJitter as well as UC Strategies.com. He has published numerous white papers and has contributed to Computerworld, Data Communications, The Ticker, and The ACUTA Journal. Well respected as an educator, he has conducted over 2000 seminars on networking topics in the US, Europe, Africa, and Asia. He taught in the Graduate Telecommunications program at Pace University, and conducted programs at the Center for the Study of Data Processing at Washington University in St. Louis. His courses are now offered through Telecom + UC Training. Mr. Finneran holds a Bachelor of Arts degree (Magna Cum Laude) from Manhattan College and a Masters Degree from the J. L. Kellogg Graduate School of Management at Northwestern University. Panelist - Marty Parker, Principal Consultant, UniComm Consulting Marty Parker is a leading industry consultant in Unified Communications. Marty and his UniComm Consulting team are committed to advancement of Unified Communications (UC) to produce new benefits and efficiencies in enterprise communications and to stimulate and justify innovation in the business communications industry. Using the UC definition of "Communications integrated to optimize business processes," Marty sees Unified Communications as transforming the highly manual, unmeasured, and relatively unpredictable world of telephony-based-voice and e-mail communications into software-assisted, coordinated, simplified, and predictable processes that will deliver high-value benefits to customers, to employees, and to the relevant enterprises. Marty is co-founder of UniComm Consulting, the industry’s premier independent consulting firm providing UC strategy, planning and implementation support for large enterprises in all industry segments. Marty is also co-founder of UCStrategies.com, the industry’s leading forum for UC information and dialog. Marty also offers UC training such as the workshop, “Planning and Implementing Unified Communications”, offered though Telecom + UC Training. Marty’s background provides the foundation for his work in Unified Communications, including positions with IBM in enterprise computing; with a leading north American communications VAR (dealing with Siemens, Toshiba, Mitel, Nortel, and other PBX product lines); as leader of two venture-funded voice mail and unified messaging startups; and with ATT/Lucent/Avaya for unified messaging, conferencing & collaboration, and the earliest versions of unified communications. Please join him in Enterprise Connect sessions: "UC Implementation Options", Monday, 9 AM; "Comparing UC Options: Who's Offering What?", Tuesday, 2:30 PM: and "UC Interoperability: What's Needed", Wednesday, 8 AM. Panelist - John Bartlett, Voice Video and Data Application Performance, NetForecast Inc. John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises manage voice, video and data application performance. Recent work has focused on designing global networks to best support video conferencing and telepresence systems. John has 32 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. He has been consulting since 1996. Prior to working as a consultant, John was a founder and VP of Engineering and Manufacturing at Agile Networks, now part of Lucent Technologies. Under his leadership, the company designed and built a high performance Ethernet switch implementing VLANs, and one of the first commercial ATM switches. Both products were successfully introduced to the market and the firm became profitable before it was acquired. Mr. Bartlett also served on the IEEE 802.1 committee during this period, and contributed to the development of the IEEE 802.1P and IEEE 802.1Q standards (priority and VLANs.) John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering. Moderator - Eric Krapf, Editor, NoJitter.com, Co-Chair, Enterprise Connect Eric Krapf is co-chair of the Enterprise Connect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/ Unified Communications marketplace. In addition, Krapf serves as editor for the website No Jitter, TechWeb’s online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters. From 1996 to 2004, Krapf was managing editor of Business Communications Review magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry. Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas. Moderator - Fred Knight, GM/Co-Chair, Enterprise Connect, Publisher, NoJitter.com Fred Knight is GM/Co-Chair of Enterprise Connect – formerly VoiceCon - and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became General Manager. Since then, VoiceCon, which was renamed Enterprise Connect in March 2010, has grown into the leading event for enterprise communications and collaboration. Fred also led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising multiple events per year, a Webinar series, Virtual Events and weekly e-newsletters. From 1984-2007 Fred was editor and then publisher of Business Communications Review. In December 2007, BCR magazine ceased publication and the editorial product shifted to the Web with the creation of a new website – NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and has a Master's Degree in public administration from The Maxwell School, Syracuse University.
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