OJ Winge, Senior Vice President and General Manager of Video and Collaboration, leads Cisco’s TelePresence Technology Group and is responsible for driving the company’s end-to-end TelePresence efforts that are key to our collaboration and video strategy. As co-lead of Cisco’s Collaboration Business Entity, Winge is responsible leading end-to-end strategy and execution across multiple business and functions that comprise this $4B dollar business. To achieve the vision of an integrated collaboration and video portfolio he has been instrumental in driving the foundational architecture, Medianet, across our collaboration and video architectures.
Winge’s understanding of the technology disruptions, competitive dynamics, and customer needs in the collaboration market have been instrumental in Cisco’s integrating and simplification efforts.

His passion for improving user experiences drove the creation of a single collaboration architecture and common user experiences strategy across our collaboration portfolio. The vision of this integrated collaboration portfolio, where telepresence is a key collaboration technology, is what differentiates Cisco from the competitors and was a compelling reason for the Tandberg/Cisco acquisition.

Winge has been instrumental in Cisco’s continued success and market leadership in telepresence, delivering consistent double digit growth and nearly $2B in yearly bookings. The TelePresence Technology Group encompasses TelePresence endpoints, infrastructure and solutions that drive the pervasive deployment of video. Winge joined Cisco from the Tandberg acquisition where he served in various roles including Head of Business Development and Strategy, President EMEA Sales, EVP Products, and was part of the leadership team that grew Tandberg into a billion dollar company.

Prior to joining Tandberg, Winge was with McKinsey & Company, Inc., where he held multiple roles within the Scandinavian, Johannesburg and Boston offices.
Winge holds a Master’s degree in Business and Economics from the Norwegian School of Management.

Brett Shockley is Senior Vice President & General Manager - Avaya Applications and Emerging Technologies for Avaya, a leading global provider of business communications applications, systems and services. Brett is an industry veteran with over 25 years of thought leadership in the telecommunications and contact center markets at Avaya, Cisco and Spanlink Communications.

In his current role, Shockley has responsibility for Avaya's Contact Center and Unified Communications applications portfolios and Avaya's emerging technologies including Avaya Labs Research and Avaya's emerging cloud initiatives.

Prior to this assignment, Brett served as senior vice president of Corporate Development, Strategy and Innovation for Avaya. Brett has been a driving force in defining and articulating the company's strategic direction. He is a tireless customer advocate, traveling the world to engage with them and open doors to new opportunities.

Before joining Avaya, Brett held a number of senior leadership, general management and business development roles including VP/GM, Customer Contact Business Unit at Cisco Systems. As founder and CEO of Spanlink Communications, he partnered with Bell Labs and pioneered some of the industry's leading innovations in speech recognition, computer telephony integration and Internet call centers.

In addition to holding a patent for a telecommunications device, Shockley has an MBA in Marketing from the University of Minnesota's Carlson School of Management and a bachelor's degree in Mechanical Engineering from the University of Minnesota's Institute of Technology. Shockley was a 2007 Ernst & Young Entrepreneur of the Year award winner, University of Minnesota Alumni Lifetime Achievement award winner and 2008 Minnesota High Tech Association Emerging Technology Company award winner.

Businesses of all sizes are looking for a distinct choice of voice service providers. They’re demanding cost effective, productivity-enhancing alternatives that will scale to support their growth and free them to focus on their business. With their own networks managed from first to last mile, the cable companies represent a clear alternative to the traditional legacy-laden telcos. To further meet the needs of its present and future customers, Comcast Business Class will announce a major addition to its portfolio of voice services. Stop by and hear the new news.

Presenter - John Guillaume, Vice President, Business Voice and UC Product Management, Comcast Business Services

At Comcast, John Guillaume is responsible for the voice and unified communications vision and strategy for Comcast Business Services.

Mr. Guillaume has been involved in a number of successful technology and telecommunications ventures over the last 18 years. Most recently, he served as Senior Vice President of Sales, Product, and Marketing at New Global Telecom, the largest wholesale provider of VoIP and Unified Communications in the United States, prior to being acquired by Comcast. He also served in senior management roles at Level 3, Managed Storage International, Voyant Technologies, and Worldcom.

Mr. Guillaume received a B.S. degree in Business Administration and Marketing from the University of Washington.

In the near future, video collaboration will be ubiquitous in the enterprise, driven in part by new delivery platforms - mobile, cloud, social. Join Polycom for a discussion of how video collaboration is moving beyond traditional conference rooms to connect people securely across any network, protocol, application, or device they want to use.

Farooq Muzaffar is vice president of product development and network integration for Verizon Enterprise Solutions. In this role, Muzaffar oversees the strategic integration of product and network services to deliver best-in-class solutions to Fortune 500 companies around the world.

Muzaffar previously was responsible for the network and communication services practice at Verizon Business. This comprised end-to-end product lifecycle management for the company’s expansive portfolio of networking and communications solutions, including Ethernet, Private IP, VoIP, unified communications and collaborationand contact center services.

Prior roles included vice president of product development and delivery for Verizon Business, with responsibility for developing new products for the enterprise and general business markets. His team led the creation of new innovative products and services required by global enterprises to compete in an IP-enabled world, including cloud infrastructure, VoIP and security.

Muzaffar has also worked as an investment banker in the technology, media and telecom group at Goldman Sachs, where he advised clients on mergers and acquisitions, and finance. His key deals included the Oracle/PeopleSoft merger, PeopleSoft’s acquisition of JD Edwards and convertible debt financing for Micron and RealNetworks.

A former McKinsey Scholar, Muzaffar brings technology, finance and consultancy expertise.

Muzaffar holds a bachelor’s degree in mechanical engineering from the University of California at Berkeley and a master’s degree in business administration from the Sloan School of Management at the Massachusetts Institute of Technology.

This session explores critical factors to consider while developing your UC strategy. Some of our key topics of discussion will include UC mobility networks, platform agnostic scenarios and the importance of having a comprehensive device management solution. We will also discuss how infrastructure readiness can support UC video and how to overcome challenges with the integration of desktops, telepresence and mobile platforms, securely. Best Practices on premise and cloud-based collaboration services, plus virtualization trends, will round out the presentation. Last but not least, overall security, touching on SIP and next generation firewalls, will be addressed throughout.

Cloud computing is in its heyday, with a multitude of different definitions, just as unified communications has now grown within almost every horizontal and vertical market as more institutions realize UC’s potential for significant ROI. These two trends are now converging as IT budgets slowly rebound. Companies are seeking further cost savings by migrating various services, including UC, to the cloud. In this session, we will discuss what UC in the cloud means, how we migrate UC to the cloud and deploy and consume a comprehensive array of cloud-based voice, video, data and mobile applications.

As customer engagement becomes increasingly complex, the allure of cloud-based contact centers grows. Beyond reductions in Total Cost of Ownership, cloud-based contact centers often provide better ways of scaling up for seasonal peaks, integrating social media and cost-effectively mirroring ‘enterprise’ functionality across multiple sites. But a wholesale move into the cloud may not be for everyone. In this session we will deal with the technology, the ownership experience of cloud, premise and hybrid contact centers; offer tips to help you decide what makes sense for your business – and address the most strategic of questions: Should your contact center be in the cloud?

Presenter - Donald Greco, Executive Director - Customer Interaction Practice, Siemens Enterprise Communications

Don’s responsibilities include the sales, marketing efforts and partnership development for the Siemens national Contact Center practice. Siemens is one of the leading worldwide providers of Contact center technology and Telephony Applications world wide. He is based out of Reston, Virginia.

Don has held a number of positions in his 30 years with Siemens including engineering, sales, education, development and management. He has been a featured speaker at a number of national events in the Contact Center field including state, federal, and commercial venues. He is a recipient of the Siemens TOP + award for marketing excellence.

Join us for an informative 20 minutes to hear about the latest developments from HP in Unified Communications. HP continues to enhance our Unified Communications offerings with solutions and services that focus on helping our clients to transform and integrate enterprise communications to achieve their desired business outcomes.

To survive in a volatile economic climate, improving productivity is essential. The enterprises that thrive are using innovating customer engagement methodologies to not only avoid churn, but also attract new customers.

Studies show that combining multimedia interaction into a single queue will lead to dramatic drops in employee attrition. Adding Social Media interaction keeps you close to customers. Both these steps can impact the bottom line, but what’s next? What new solutions will drive productivity and better customer experiences?

In this panel session, we examine practical steps for multimedia interaction, Business Process Automation case studies, and detailed ROI secured from breakthroughs in customer interaction management.

From on-premise VC to hosted/cloud-based video - what's out there and what infrastructure is needed to implement video conferencing in your network? In this session, we'll take a holistic approach to dissecting the current trends in VC – cloud, mobility, integration and virtualization – and discuss the differences and benefits of each, from technical requirements to TCO.

Presenter - Michael Helmbrecht, Vice President of Product Marketing, LifeSize Communications

Speaker Bio Michael Helmbrecht is Vice President of Product Marketing for LifeSize Communications. His responsibilities include product marketing, product lifecycle management, public relations and analyst relations. Prior to LifeSize he spent nine years with Dell, Inc. where he was Director of Marketing. Michael held a number of key marketing roles at Dell, most recently leading product line management for data storage and networking in the Americas. Michael holds an MBA from the University of Michigan and a BA in Political Science from Colgate University.

Enterprises are bombarded with requests from employees to open business applications to personally-owned devices. The business and economic benefits are enormous but so are the technical and business challenges in ensuring the integrity, security and continuity of your business. This session will address the scope of variables to be considered and introduce the range of options available to care for these needs. It is imperative that businesses proactively plan for ‘BYOD’ and rationalize its role in the overall mobility strategy.

Presenter - Michael Holtgrefe, Sr Consultant, Mobility Professional Services Product Management, Verizon Enterprise Solutions

Michael manages the Verizon Mobility Professional Services portfolio and its integration into Verizon Enterprise Solutions Mobility products and services. He is a 30 year communications professional, spending most of his career in customer-facing sales and marketing positions driving enterprise transformation via new technologies. He played a key role in the development of Verizon’s UCC Consulting Services as Managing Principal.

Migrating from individual legacy services and capabilities to integrated IP solutions creates an opportunity to bring communications tools together for increased business value. Productivity, virtualization, cost control and increased collaboration are just some of the business benefits customers are seeing from using SIP trunking, Unified Communications and an intelligent IP infrastructure to power their business. This session will cover the state of business, migration strategies and use cases on customer IP adoptions.

Presenter - Rupesh Chokshi, Director Product Management, AT&T

Rupesh Chokshi is responsible for bringing new technology, emerging services, and capabilities to the market place to meet Customer needs. He leads product management functions in AT&T’s Business Voice over IP (VoIP) Product Management organization. Business VoIP services offer economic benefits of network convergence by providing a fully managed Voice over IP communication solution that supports inbound and outbound calling, toll free, local, long distance, and international reach over integrated data networks.

Mr. Chokshi has held several leadership positions in key functional areas like Global Business, Customer Service, Enterprise Architecture, Network and Systems Development. He has a wealth of experience and background with SIP, VoIP, Voice, IP Data, VPN, Cloud, and Wireless Technologies. Mr. Chokshi began his career with AT&T Labs in 1997. Mr. Chokshi has published and presented at several leading industry conferences and events such as Enterprise Connect.

Mr. Chokshi holds a M.S. in Industrial Engineering from Clemson University, South Carolina and B.S. in Engineering from S.P. University Gujarat, India.