John Dunne is the General Manager – Product Management for Integrated Research - developer of Prognosis performance monitoring software. He is an expert in systems monitoring and management with 15 years experience in the ICT industry, including seven years with Integrated Research.
John is responsible for the company’s global product strategy and alliances, ensuring the delivery of high-quality products aligned to customers’ strategic directions. His current focus includes development of enterprise-class IP telephony management and reporting solutions to deliver business insight to global organizations and service providers.

As AppNeta CTO, Matt is responsible for guiding technology and product vision and managing the advanced research, development, QA, customer support and information technology teams. Prior to joining AppNeta, Matt was the CTO of the Information and Event Management business unit of RSA, The Security Division of EMC. He joined EMC after the acquisition of Network Intelligence Corp. where Matt was a founder. In that role, he was also part of EMC's Office of the CTO, where he and his peer group had responsibility for EMC's overall strategic technology direction. Prior to NIC and RSA, Matt held senior technology and sales management positions with NetApp, Solbourne Computer and Harris Corporation.

Paul Barrett is responsible for the Netscout’s voice and video technology strategy. Paul was CTO at Psytechnics prior to its acquisition by NetScout and was responsible for all research, development and standards activities at Psytechnics. He joined Psytechnics shortly after its creation in 2001 and worked for ten years at BT Laboratories before that. Paul has more than 20 years of experience in the telecommunications industry and has been actively involved in international standardization for most of that time. His standards work has encompassed many aspects of voice and video communications, including four generations of GSM and 3G codecs. Paul is currently a Vice Chairman of the ITU Study Group responsible for "Performance, QoS and QoE". He is a Chartered Engineer, Member of the IET and IEEE, and holds a Masters Degree in Electronic Systems Engineering from the University of York.

Robert Harris brings both intuitive technical knowledge and solid management skills to consulting projects. Recent projects have included multi-vendor computer telephony integration and voice/data convergence for both large enterprises and small/medium-sized businesses.

Robert Harris contributes several articles each year to NoJitter.com on subjects ranging from telemanagement to future technology trends and speaks on telemanagement at industry conferences. Robert Harris serves as Senoir Vice President on the Board of Directors of the Society of Telecommunications Consultants (STC).

Zeus Kerravala is a member of Yankee Group's Affiliate Program focused on unified communications and collaboration, cloud computing and network infrastructure.

Kerravala is the founder and principal analyst of ZK Research, where he provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice. He works with end-user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies he covers. His research includes a mix of end-user and channel interviews, surveys of IT buyers, investor interviews and briefings from the IT vendor community, all of which provide a 360-degree view of the technologies he covers from buyers of technology, investors, resellers and manufacturers.

Kerravala uses the traditional online and e-mail distribution channel for the research but heavily augments opinion and insight through social media. He is also heavily quoted in business press and the technology press and is a regular speaker at events such as Interop and Enterprise Connect.

Prior to ZK Research, Kerravala spent 10 years as an analyst at Yankee Group. He joined Yankee Group in March of 2001 as a Director and held positions up through Senior Vice President and Distinguished Research Fellow.

Michael is an independent consultant, industry analyst, and writer who focuses on wireless technologies, mobile UC, and fixed-mobile convergence. He wrote the book Voice Over Wireless LANs- The Complete Guide (Elsevier, 2008), though his expertise spans the full range of wireless technologies including Wi-Fi, Cellular, WiMAX, and RFID. A lively and informative speaker, Michael has made frequent appearances at trade shows and conferences including VoiceCon and InterOp, and he now serves as the program chair for Wireless and Mobility at VoiceCon. In the consulting area, Mr. Finneran has provided assistance to carriers, equipment vendors, end users, investment firms, and a number of government agencies. A prolific writer, for twenty-three years he wrote the Networking Intelligence column for "Business Communications Review". He now contributes on wireless and mobility to NoJitter as well as UC Strategies.com. He has published numerous white papers and has contributed to Computerworld, Data Communications, The Ticker, and The ACUTA Journal. Well respected as an educator, he has conducted over 2000 seminars on networking topics in the US, Europe, Africa, and Asia. He taught in the Graduate Telecommunications program at Pace University, and conducted programs at the Center for the Study of Data Processing at Washington University in St. Louis. His courses are now offered through Telecom + UC Training. Mr. Finneran holds a Bachelor of Arts degree (Magna Cum Laude) from Manhattan College and a Masters Degree from the J. L. Kellogg Graduate School of Management at Northwestern University.

Melanie Turek is a Principal Analyst at Frost & Sullivan. She is a renowned expert in unified communications, collaboration, social networking and content-management technologies in the enterprise. For 15 years, Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading customer and industry events, including VoiceCon, Interop and CMP Media's Enterprise 2.0 Conference, for which she serves as an advisory board member and track chair. Prior to working at Frost & Sullivan, Ms. Turek was a Senior Vice-President and Partner at Nemertes Research. She also spent 10 years in various senior editorial roles at Information Week magazine. Ms. Turek graduated cum laude with a BA in Anthropology from Harvard College. She currently works from her home office in Steamboat Springs, Colorado.