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March 27, 2015
The Enterprise Connected in Collaboration  An Interview With Enterprise Connect Co-Chair Eric Krapf
By Corey Moss | rAVe
Eric Krapf is the Program Co-Chair of the Enterprise Connect events, helping to set program content and direction for the leading conference events in the enterprise IP-telephony/convergence/Unified Communications marketplace.

March 26, 2015
Enterprise Connect: The Booth Videos Day One

By Corey Moss | rAVe
Enterprise Connect delivers a unique opportunity for enterprise end users to meet the industry's thought and market-leaders and hear comprehensive analyses of the products, technologies and applications that are or soon will be in the market.

March 26, 2015
Solutions in UCC, IT and BYOD That Are Worth a Look
By Corey Moss | rAVe
In attending the Enterprise Connect Show, I was sent numerous invites from PR and Marketing Directors to conduct interviews, stop by booths to be briefed on company solutions and more. While you will have seen solutions from numerous AV and IT solutions providers in my blogs on the show, here are some others that might be worth a look.

March 26, 2015
Sprint, Acano, IBM feature innovative products
By Staff | TechTarget
Interestingly, a service provider won the top award last week at the annual Enterprise Connect conference, recognized for technological advancements in enterprise communications and collaboration. Sprint's Workplace-as-a-Service, a newly integrated and fully managed IT and communications service, won the Best of Enterprise Connect award.

March 26, 2015
Award finalists Vidyo, Unify, 8x8 ramp up innovation
By Staff | TechTarget
In this second vendor video featuring the Best of Enterprise Connect award finalists, Vidyo demonstrates its wearables technology for video, Unify shows off its collaboration software and 8x8 revs up phone call analytics.

March 25, 2015
10 best product announcements at Enterprise Connect 2015

By Zeus Kerravala | Network World
The 25th VoiceCon/Enterprise Connect was held last week under the bio-dome known as the Gaylord Palms in Orlando. The show provides an opportunity for buyers interested in the broad category known as Unified Communications to come and learn about the market, seek out new vendors, and boldly go where no UC deployment has gone before.

March 25, 2015
Messaging apps headline Enterprise Connect
By Staff | TechTarget
TechTarget chatted with Irwin Lazar, vice president and service director at Nemertes Research, at Enterprise Connect 2015 in Orlando, Fla., to get his thoughts on the unified communications industry. Changes are afoot, it seems, as pervasive messaging apps wove their way into the UC discussions at the conference. But what exactly are messaging apps? Lazar provides some insight.

March 25, 2015
LDV's 2015 Enterprise Connect Wrap-Up
By David Maldow | Let's Do Video
Between the sessions and booth briefings, it was a really great show. The best part may have taken place in the hallways, where private conversations with my fellow analysts and friends in the industry have helped to shape my opinions on much of what is to follow here. Let's start with the keynote sessions.

March 24, 2015
Enterprise Connect 2015: Change, Disruptive Change

By Marty Parker | No Jitter
From the keynote stage to the show floor, change was in the air at this year's annual enterprise communications extravaganza.

March 24, 2015
WebRTC use cases extend beyond contact center
By Staff | TechTarget
WebRTC is here, now and for the future, says Tsahi Levent-Levi, a WebRTC consultant and event speaker at Enterprise Connect 2015. WebRTC use cases are expanding, he says, beyond contact centers and into the healthcare field via doctor visits, for example.

March 24, 2015
Enterprise messaging unseating UC platforms? Not so fast
By Gina Narcisi | TechTarget
Enterprise messaging applications received a lot of attention at Enterprise Connect 2015, with some experts claiming these free apps, easy to download and use, are poised to give UC platforms a run for their money.

March 23, 2015
Wainhouse Research's Ira Weinstein Interviews Vidyo @ Enterprise Connect 2015

By Staff | Telepresence Options
Wainhouse's Ira Weinstein visited the Vidyo booth which revealed yet another disruptive idea from serial disrupter Vidyo.

March 23, 2015
Key Themes From Enterprise Connect 2015
By Blair Pleasant | UCStrategies
What a week in Orlando! Enterprise Connect is THE event for unified communications and collaboration it's the place to be if you're even remotely related to this market segment.

March 23, 2015
Reflecting on Enterprise Connect 2015

By Irwin Lazar | No Jitter
Cloud, WebRTC, and the rise of team chat applications were key themes at Enterprise Connect 2015.

March 23, 2015
The Enterprise Connect Show: A Focus on Unified Communications and Collaboration
By Corey Moss | rAVe
This past week, I attended the Enterprise Connect show in Orlando Florida as an invited media representative for rAVe, my first experience of this kind.

March 20, 2015
Final Thoughts on Enterprise Connect 2015

By Zeus Kerravala | No Jitter
Enterprise Connect 2015 is now in the books and the conference certainly didn't disappoint. As is the case with shows of years past, we saw some themes rise and come to the forefront and other topics pushed back. Here are the key themes I saw at the 25th edition of Enterprise Connect.

March 18, 2015
linkedin googleplus Enterprise Connect News Highlights, Part 2

By Larry Hettick | Network World
Today we'll hit the highlights again with more news announced at this year's Enterprise Connect conference coming from 8x8, Avaya, Cisco, Comcast, and Interactive Intelligence.

March 18, 2015
Sprint Wins Best of Enterprise Connect
By Michelle Burbick | No Jitter
Judges single out Sprint for its unique Workplace-as-a-Service product, naming it winner of Best of Enterprise Connect.

March 18, 2015
UC Summit: Interoperability is out; ease of use is in
By Luke O'Neill | TechTarget
While major UC vendors say users are in the driver's seat, they steer clear of making their products interoperable.

March 18, 2015
Is email an endangered species? IBM Verse and other alternatives
By Gina Narcisi | TechTarget
Vendors and analysts at Enterprise Connect 2015 discuss the possible end of email and what UC tools might replace it.

March 18, 2015
Microsoft, Polycom set Skype for business conferencing series
By Gina Narcisi | TechTarget
Microsoft and Polycom introduced a sub-$1,000 video conferencing series for Skype for Business environments at Enterprise Connect 2015.

March 18, 2015
Avaya & Google: Showing 'Part 2 of 5'
By Sheila McGee-Smith | No Jitter
As promised back in December 2014, Avaya has expanded its Google partnership in the contact center, today announcing a subscription service, Customer Engagement Solution OnAvaya Powered by Google Cloud Platform, at Enterprise Connect 2015.

March 18, 2015
Humanizing UC
By Zeus Kerravala | No Jitter
This should make UC an absolute no-brainer, must-have technology for all companies but yet it's not. So, why is that? This is the question that started off Tuesday's Enterprise Connect 2015 lineup for me, as I participated in a thought leadership roundtable organized by Unify.

March 18, 2015
Alcatel-Lucent Pushes UC to the Deskphone
By Sean Michael Kerner | EnterpriseNetworkingPlanet
While deskphones might not have people lining up to buy on launch day, they still have a place in the modern enterprise. Rey commented that there was a session at the Enterprise Connect conference this week called "Deskphone: Going, going but never gone," and each vendor on the panel commented that customers do still order and are asking for phones.

March 18, 2015
Any-Time Communications Emerges at EC 2015
By Dave Michels | No Jitter
One of the most important themes emerging at Enterprise Connect 2015 is any-time communications, typified by solutions that blend asynchronous communications such as email, social updates, and messaging with real-time communications such as voice and video.

March 18, 2015 

Enterprise, Cisco and Avaya Execs Take Center Stage at EC
By Michelle Burbick | No Jitter
Day two of Enterprise Connect featured a dynamic enterprise panel as well as multiple exciting announcements from Cisco and Avaya.

March 18, 2015
Enterprise Connect News Highlights, Part 2
By Larry Hettick | Network World
Today we'll hit the highlights again with more news announced at this year's Enterprise Connect conference coming from 8x8, Avaya, Cisco, Comcast, and Interactive Intelligence.

March 17, 2015
Initial thoughts on Enterprise Connect #EC15 & WebRTC
By Dean Bubley | Disruptive Analysis
I'm in Orlando at the big Enterprise Connect conference and trade-show, covering business communications, especially for large corporations and government. Its main focus is on unified/disunified communications, collaboration, and contact centres / CRM.

March 17, 2015
WebRTC-messaging combo challenging UC
By Gina Narcisi | TechTarget
The WebRTC-messaging combo adopted by vendors challenging unified communications platforms is threatening to replace the latter with simpler and more flexible technology, an expert tells Enterprise Connect attendees.

March 17, 2015
Cisco Spark the new name for Project Squared collaboration app
By Gina Narcisi | TechTarget
Cisco has given a new name to Project Squared. The cloud-based collaboration app is now Cisco Spark and will cost as much as $25 per user per month, the company said at Enterprise Connect.

March 17, 2015
Sprint brings Workplace-as-a-Service at 2015 Enterprise Connect
By Staff | Telecom Lead
American wireless carrier Sprint has launched Workplace-as-a-Service at the Enterprise Connect 2015 Expo in Orlando.

March 17, 2015
UC Summit: Calling for an Interoperability Rethink
By Eric Krapf | No Jitter
Get seven big vendors on the stage, and the talk is always going to get around to interoperability pretty quickly. That's generally been the case with the Monday UC Summit at Enterprise Connect, and this year was no exception -- though the conversation took a markedly new shape.

March 16, 2015
Sprint Workplace as a Service: Changing the Game
By Zeus Kerravala | No Jitter
Introduced at Enterprise Connect 2015 in Orlando, this solution provides everything needed to run a business, from connectivity and collaboration apps to user training.

March 16, 2015
CafeX, Humanify Team on Customer Experience
By Beth Schultz | No Jitter
CafeX Communications, last year's Best in Enterprise Connect winner for its Live Assist real-time customer engagement solution, has returned to Orlando this week with a new partner in tow -- Humanify, a provider of cloud-based customer experience technology.

March 16, 2015
Alcatel-Lucent Enterprise's souped-up desktop phone has a 7-inch screen
By Mikael Ricknäs | PC World
The phone, along with an upgraded version of OpenTouch Suite, was launched at the Cebit trade show in Germany and at Enterprise Connect conference in Orlando, both taking place this week.

March 16, 2015
Genesys Debuts the Latest Version of Its Customer Experience Platform

By Maria Minsker | Destination CRM
At the Enterprise Connect conference in Orlando, FL, Genesys introduced the latest version of its Customer Experience Platform, with updates that include customer journey analytics and monitoring, knowledge management, personalized multimodal self-service, and other new features.

March 16, 2015
UCaaS market no longer just for SMBs
By Katherine Finnell | TechTarget
With the UCaaS market expected to double its revenue over the next three years, service providers are ready to take on enterprise customers at Enterprise Connect 2015.

March 16, 2015
Predictive communication helps optimize online sales
betanewsModern businesses spend a lot of money on customer service and on e-Commerce solutions, but often it seems that there's a disconnect between the two.

March 16, 2015
Vidyo introduces wearable video technology for smart glasses
By Gina Narcisi | TechTarget
Vidyo introduced its wearable video technology for smart glasses platforms ahead of Enterprise Connect 2015.

March 16, 2015
On Collaboration: Thinking Beyond the Tools
By Christian Stegh | No Jitter
As the industry's pundits converge at Enterprise Connect 2015 to talk about what's next for UC&C, the big thinkers at Harvard Business Review published a set of related articles, "On Collaboration."

March 16, 2015
Verizon Goes Global With UCaaS
By Eric Krapf | No Jitter
Large enterprises have been slow to adopt hosted UC services, but one notable success story comes from Verizon, which notched a high-profile win when it signed Marriott to a hosted deal earlier this year. (Marriott's Bob Galovic, vice president of IT delivery network services, will be discussing that decision during Tuesday's EC Summit at Enterprise Connect.)

March 16, 2015
What I'm Looking for at Enterprise Connect
By Eric Krapf | No Jitter
Google's role in communications, Skype for Business, WebRTC... Enterprise Connect 2015 promises to deliver the latest thinking on these and many other topics.

March 16, 2015
Twilio: Connecting Enterprise Telecom To The Cloud
By Thomas Claburn | InformationWeek
At Enterprise Connect in Orlando on Monday, Twilio announced the general availability of Elastic SIP Trunking, a service that provides a way to use Session Initiation Protocol (SIP) to connect corporate communication infrastructure with telecom dial tone and cloud services.

March 16, 2015
Enterprise Connect News Highlights, Part 1
By Larry Hettick | Network World
With dozens of UC-related announcements coming out of the Enterprise Connect conference being held this week in Orlando, today we'll focus on news highlights from One Source Networks, Sonus, and Twilio.

March 16, 2015
Interactive Intelligence Goes Even Bigger on Cloud
By Michelle Burbick | No Jitter
Interactive Intelligence today announced new services for delivery via its nine-month-old multitenant PureCloud platform: PureCloud Collaborate and PureCloud Communicate. The company provided exclusive demos at Enterprise Connect, with CMO Jeff Platon explaining the intent of these new services is to help businesses eliminate the need to use multiple applications for communications and collaboration purposes.

March 13, 2015
Lync Transforms into Skype for Business on March 18

By Rod Trent | Windows IT Pro
In a video posted to Microsoft's Skype for Business Facebook page, Zig Serafin, Corporate Vice President for Skype Business Services, has invited everyone to join him in announcing the product merge. The announcement will come during a keynote at Enterprise Connect on March 18 at 10am ET.

March 13, 2015
UC expert: Messaging apps tap into collaboration market

By Luke O'Neill | TechTarget
UC expert Irwin Lazar previews Enterprise Connect, saying the messaging apps market is one to watch as chat collaboration becomes a big topic this year.

March 13, 2015
Enterprise Connect 15: Mobility Madness

By Michael Finneran | No Jitter
If enterprise mobility is on your mind, Enterprise Connect 2015 is the place for you to be next week as we explore everything from devices to development.

March 12, 2015

Avaya Grows Scopia Video Conferencing Platform
By Jeffrey Burt | eWeek
The improvements as well as the new endpoints, announced March 11, are part of Avaya's larger new Team Engagement Solutions initiative, and come a week before the Enterprise Connect 2015 show in Orlando, Fla.

 

March 12, 2015
UC service and product preview
By Katherine Finnell | TechTarget
Check out some of the anticipated UC service and product announcements coming out of Enterprise Connect 2015.

 

March 12, 2015
Head for the Cloud, But Watch for Danger
By Zeus Kerravala | No Jitter
These are just some of the topics we'll be discussing in the panel I'm moderating at Enterprise Connect 2015 in Orlando next week. The EC Summit session, "Life in a Cloud-Based, Software-Intensive Future," will take place Wednesday, March 18, at 9:15 a.m. Joining me will be co-moderator Eric Krapf, No Jitter editor and Enterprise Connect program chair; Matt Lautz, CIO and president of Corvisa; Brad Bush, EVP and CMO of Genband; Billy Chia, marketing lead for Respoke; Brian Martin, CTO for 8x8; and Manav Khurana, VP of product marketing from Twilio. This is shaping up to be a great panel, so I hope to see all of you there!

 

March 12, 2015

Avaya video updates focus on mobility, consistency across portfolio
By Gina Narcisi | TechTarget
Right before the Enterprise Connect 2015 conference next week, Avaya is filling in the gaps in its video portfolio.

 

March 12, 2015

ShoreTel, Avaya, Microsoft Offer Best TCO for IPT, UC
By Robin Gareiss | No Jitter
I will be presenting more details on this research next week at Enterprise Connect 2015 in Orlando. Join me for the discussion, "Real-World TCO for Unified Communications," bright and early on Wednesday, March 18, at 8:00 a.m.

 

 

March 9, 2015
Vidyo, Vuzix to Demo Video Collaboration on Smart Glasses

By Jeffrey Burt | eWeek
The two companies at the Enterprise Connect event will show Vidyo's VidyoWorks solution on Vuzix enterprise-grade M100 smart eyewear.

March 9, 2015
Heading for a Cloud-Based, Software-Intensive Future
By Eric Krapf | No Jitter
On Wednesday, March 18, at Enterprise Connect Orlando 2015, I'll be joining Zeus Kerravala, founder and principal analyst of ZK Research, to moderate a panel called, "Life in a Cloud-Based, Software-Intensive Future." And while our Enterprise Connect general sessions are usually dominated by the strategic vendors and platform market-share leaders, this session is different -- the panelists are from companies that are relative up-and-comers in the enterprise communications space, and are approaching the market with a fundamentally different idea about how to provision next-gen communications for your enterprise.

March 9, 2015
You & Your Lync Journey
By Sonu Aggarwal | No Jitter

 

March 9, 2015

6 Pitfalls to Avoid in UCC Planning
By Robin Gareiss | No Jitter
For this year's Enterprise Connect conference, I have put together a 10-step plan to help IT leaders build their UCC strategies and roadmaps. The plan is based on several years of building successful strategies for Fortune 500 companies and large universities.

 

March 5, 2015
7 Innovators Set for Collaboration Showcase

By Dave Michels | No Jitter
Collaboration companies will share their approaches to real-time communications, UC federation, presence, and more at the Enterprise Connect 2015 Innovation Showcase.

February 27, 2015
How to Size Your SIP Trunks

By Gary Audin | No Jitter
I'll be presenting a full discussion of SIP trunking calculation at the Enterprise Connect 2015 conference taking place March 16 to 19 in Orlando. Join me for the session, "Right-Sizing Your SIP Trunking Procurement," on Wednesday, March 18, at 3:45 p.m.

 

February 27, 2015
8 Ways to Take Your Contact Center Global With Cloud
By Michelle Burbick | No Jitter
In a recent Enterprise Connect/No Jitter webinar (now available on demand), communications industry analyst Sheila McGee-Smith and Max Ball, 8x8 senior manager for contact center, explored this topic thoroughly, offering up eight ways to leverage the cloud to take your contact center global.

 

February 26, 2015

Engagement Models: Go Digital or Die
By Sheila McGee-Smith | No Jitter
This year's contact center track at Enteprise Connect 2015, taking place March 16 to 19 in Orlando, will explore cloud, mobile customer engagement, and other topics highlighted in the benchmarking report findings, as well as attempt to tackle bigger questions like customer journey management.

February 25, 2015
Managed Wi-Fi Eases School Connectivity Challenges

By Michelle Burbick | No Jitter
Leading up to Enterprise Connect Orlando 2015, No Jitter podcaster Guy Clinch has been talking to attendees and participants to give a little preview of what to expect at the show. The latest interview is with Chris Davis, who is in charge of demand generation and lifecycle marketing at Windstream Communications, an advanced network services company.

February 25, 2015
Interoperability Angst Diminished
By Marty Parker | No Jitter
As we'll hear at Enterprise Connect 2015, advancement via middleware is just one of the many interoperability breakthroughs for enterprise communications.

February 24, 2015
Checking In With Early UC&C Cloud Adopters

By Blair Pleasant | No Jitter
At Enterprise Connect 2015, hear what UC&C users have to say about their cloud communications experiences.

February 24, 2015

Unify Gets Hacking With Circuit
By Beth Schultz | No Jitter
Unify will talk about the winning projects at Enterprise Connect 2015 in Orlando and actually show them at CeBIT in Hannover, Germany; both events take place the week of March 16. Circuit developers follow agile development practices, with another scrum launched every two weeks, Ried said. "So you could imagine the stuff we learned today could already be in production for all commercial users in two and a half weeks."

February 23, 2015

Technically Lync: Don't Believe These 8 Licensing Myths
By Kevin Kieller | No Jitter
Whether you want to talk licensing or any other aspect of the journey to Lync or Skype for Business, please join me at Enterprise Connect Orlando 2015 on Tuesday, March 17, at 1:30 p.m. for my session, "Living with Lync (and Success with Skype)." (Register now using the code NJSPEAKER and receive $300 off the price of your event pass.) Alternatively, please ask any questions or provide feedback in the comments below.

February 18, 2015

Showcasing Telecom Industry Resiliency
By Jim Burton | No Jitter
At Enterprise Connect Orlando next month, vendors will be announcing new products and services -- like they do every year.

February 10, 2015

Best of Enterprise Connect Finalists Announced
By Eric Krapf | No Jitter
And you can see them up close if you're coming to Orlando next month for Enterprise Connect. We'll be announcing the Best in Enterprise Connect winner on the main stage Wednesday, March 18, 9 AM. Hope to see you there.

Check out previous coverage from Enterprise Connect Orlando events.