APIs (Application Progamming Interfaces) have the potential to drive major change in how we deploy communications. Instead of being a siloed technology, communications can be integrated or embedded in other business applications—and that may bring changes not only to the end users who interact in new ways with their communications systems. The emergence of APIs and embedded communications also promises to change the ways IT/communications decision makers work—potentially requiring closer engagement with application developers within the enterprise, and a need to understand not only the business applications, but the underlying business requirements that drive those applications. The APIs & Embedded Communications track at Enterprise Connect Orlando 2018 will help you understand the nuts and bolts of Communications APIs, as well as giving you invaluable insights into the environment in which these integrations will take place, and your potential role there.
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