Hear from some of the brightest industry thought leaders as they discuss the latest trends and groundbreaking shifts in the unified communications and collaboration space. General Sessions also take place on the Enterprise Connect Keynote Stage, and are open to attendees with any paid Conference pass, as well as to Expo Plus pass holders.


TUESDAY, MARCH 13 | 10:00 - 10:30 AM


Jonathan Rosenberg is Vice President and Chief Technology Officer of the Collaboration Technology Group at Cisco. He is responsible for the architecture and overall technology direction of Cisco's entire collaboration portfolio. He has personally directed the vision and architecture for Cisco Spark, Cisco's cloud based collaboration platform, across product, cloud architecture, and clients.

Rosenberg has dedicated his career to transforming the telecommunications industry. Prior to rejoining Cisco in 2013, he was Chief Technology Strategist at Skype, where he guided the company’s technology strategy. Before that, he was a Cisco Fellow, focused on IP collaboration.

Rosenberg is a widely recognized technologist in the industry. He is most well-known for his primary authorship of the SIP protocol and many of his technologies—including SIP, STUN, TURN, ICE, and SIMPLE—are now the foundations of modern IP telecommunications. He is the fifth most impactful author of Internet standards of all time according to the Internet Engineering Task Force (IETF). In 2002 he was named one of the most innovative young technologists in the world by Technology Review magazine. He also was named a "Top Supergeek" by CRN and won a Pulver Von Pioneer award for contributions to the VoIP industry. In 2015 he was presented with the Ohio University Strowger Award for transformational innovation in the telecommunications industry.

Rosenberg holds a Bachelor of Science degree and a Master of Science degree in electrical engineering from MIT and a doctorate in electrical engineering from Columbia University.

TUESDAY, MARCH 13 | 10:45 - 11:15 AM


Cal Henderson is the co-founder and CTO of Slack, a messaging platform. He is a world-renowned expert, author, and speaker on building scalable web apps. Cal led the technical development of Flickr as Director of Engineering prior to building Slack.   
Author of the best-selling O’Reilly Media book “Building Scalable Websites”, Cal is a pioneer in the use of APIs and created the basis for oAuth and oEmbed, now used by YouTube, Twitter, and many others.

He graduated from the University of Central England with a degree in Computer Science, and was involved in London’s early online community through his work with B3ta and his personal blog iamcal.com, which he has run for 15 years. Cal is also color blind, and has worked on numerous applications to make the web more accessible for other color blind users. Before moving to North America, Cal was the technical director of Special Web Projects at Emap.

TUESDAY, MARCH 13 | 11:30 AM - 12:00 PM


Collin is the General Manager of Alexa for Business, which was made available to the public in November 2017 and turns Amazon Alexa into an intelligent assistant that helps professionals be more productive at work.  Collin and his team help customers think about new ways to use conversational interfaces to eliminate tedious everyday tasks, allowing them to focus on the work that demands their unique skillsets.  Collin has worked for Amazon Web Services for four years, where he helped launch several other productivity applications before conceiving of Alexa for Business and building the team that created it.  He has more than 15 years of experience building technologies that span both the consumer and business worlds.  Collin holds a Computer Science degree from UCLA and lives in Seattle, Washington.

WEDNESDAY, MARCH 14 | 10:00 - 10:30 AM


Bob Davis is responsible for driving Microsoft’s growth in Office 365’s voice and conferencing services across Teams and Skype for Business, letting customers collaborate with anyone, anywhere, on any device, with the security and control they need.  He is also responsible for ensuring a great Office 365 experience throughout the lifecycle for customers and partners of all sizes.  Davis has played an integral part in Office 365 since its inception to becoming a fast growing multi-billion-dollar business - with millions of customers.    

Bob joined Microsoft in 1993, and prior to helping lead Microsoft’s transformation to the cloud, had responsibility for Microsoft’s global IT infrastructure including computer systems, datacenters, and networking worldwide where Microsoft IT played a unique role as First & Best customer providing valuable input, feedback, and real-world experience to the Microsoft product groups developing enterprise products.  

Bob Davis graduated from the University of Washington with a B.A. (hons) in economics and earned his M.S in economics (European Studies) at the London School of Economics.

WEDNESDAY, MARCH 14 | 11:30 AM – 12:00 PM


Malte leads partnerships for Workplace and is responsible for building an ecosystem of product and service partnerships around the Workplace platform.  He has played a critical role in evolution of Workplace from a single product to a productivity  platform that integrates with the top productivity and collaboration tools. Prior to Workplace, Malte led Messenger's Business & Platform product group at Facebook.

Across his career, Malte has held various executive management roles focusing on product and partnerships in innovative, fast-paced consumer businesses, leading companies through various stages from start-up, high growth and turn-around. Before Facebook, he ran eCommerce for Hewlett-Packard in North America and was President at Zipcar, responsible for the European business. At the outset of his career, Malte worked for eBay Inc, where he ran PayPal Australia and eBay Germany after starting up PayPal in Germany and running Product for eBay in Europe.

Malte holds a Business Administration degree from the European University Viadrina.


MONDAY, MARCH 12 | 1:00 - 2:00 PM


CEO, Vonage

1:00 - 1:20 PM


Chief Executive Officer, 8x8

1:20 - 1:40 PM


Vice President, Strategic Innovations, Mitel

1:40 - 2:00 PM

WEDNESDAY, MARCH 14 | 9:00 - 10:00 AM


Chief Operating Officer, RingCentral

9:00 - 9:20 AM


G Suite, Office of the CTO, Google Cloud

9:20 - 9:40 AM


Senior Vice President and General Manager of Solutions & Technology, Avaya

9:40 - 10:00 AM


MONDAY, MARCH 12 | 10:15 – 11:00 AM


A strategic discussion of the role Team Collaboration is likely to play, and what you must do to prepare for it.

Team Collaboration has reached center stage in the past 12 months: The two biggest strategic players in enterprise communications—Cisco and Microsoft—are firmly committed to their respective Team Collab platforms as key to their go-forward strategies. Most of the other legacy vendors also have rolled out Team Collab, as have many of the Cloud Communications players. And the upstarts that pioneered this market—Slack and Atlassian—are pressing their first-mover opportunity to argue for Team Collab as the center of a fundamentally different approach to communications and collaboration. So is your enterprise’s Unified Communications (UC) roadmap about to make a detour into the world of Team Collaboration? Do you need a Team Collaboration strategy for your enterprise, and if so, how do you go about devising such a plan?

In this session, representatives from the hotly-contested world of Team Collaboration will take the stage to debate what approach to Team Collab best serves the enterprise, and what role this technology will play in your overall communications and collaboration picture. They’ll address the challenges that Team Collab still faces in terms of gaining adoption and providing enterprise-grade functionality, and they’ll describe what Team Collab can really do to provide your enterprise with ROI and next-generation capabilities. You’ll come away with a clearer idea of how to frame the issue of Team Collaboration for your enterprise.

TUESDAY, MARCH 13 | 9:15 - 9:55 AM


Enterprise end users tackle the biggest issues and challenges in a freewheeling discussion.
We are awash in new enterprise technologies that could shake up how business users communicate and collaborate internally, as well as how they engage with customers. Team Collaboration, APIs and Embedded Communications, Artificial Intelligence (AI), Speech Enablement, and the Cloud are just the most prominent examples of trends that are likely to confront you soon, if they haven’t already. But what’s the real status of these emerging technologies, and how do you evaluate their appropriateness for your enterprise and craft the right adoption strategy—all while continuing to deliver the business-critical services that are required today and likely to remain critical for the near future?

To open our Tuesday General Session program, we’ll continue the Enterprise Connect tradition of posing these questions and more to a panel of your peers: decision-makers from large enterprises. They’ll describe how they’re leveraging new technologies to achieve business benefits, and discuss where they believe those new technologies remain immature or overhyped. They’ll also share their biggest near-term challenges, as well as how they’re addressing those. You’ll come away from this spirited exchange with fresh ideas and authoritative perspectives about where the industry and its technologies, services, and vendors stand today—and where we may be headed.

WEDNESDAY, MARCH 14 | 10:45 – 11:30 AM


The hardware-to-software transition opens the door to embedded communications, cloud services, and next-gen integrations like AI and IoT. How close are we to true fulfillment of this trend, and what does it mean for you?

Communications’ transition from hardware to software isn’t new, but it has taken time for this profound shift to play out. Now we’re at a point where software—with its attendant powers of integration, scalability, and agility—appears positioned to transform communications. Thanks to Application Programming Interfaces (APIs), communications can be integrated with just about any other software, and likewise, just about any software can be integrated into a communications application. And thanks to the Cloud, enterprises can roll out new features, functions, or whole platforms in a fraction of the time that a hardware deployment might take—allowing communications professionals to deliver the kind of agility their counterparts on the business side are increasingly demanding as they plan for digital transformation. And software-based systems also mean that emerging technologies like Artificial Intelligence (AI) and Internet of Things (IoT) can also play a role in enterprise communications.
This session will offer a reality check on how near we really are to achieving the benefits that software-based communications promise. The discussion will focus on whether enterprises can achieve these benefits at scale today, and if so, whether there’s a compelling case for a broad migration. We’ll also debate the areas where software-based communications may still come up short in providing enterprise-grade communications, and what the path forward in these areas might be. You’ll come away with a clear idea of how to chart your path forward in a software-based world where the PBX truly is dead.

THURSDAY, MARCH 15 | 10:15 – 11:15 AM


Learn how cloud, mobility, and other technologies can help you be prepared for moments of crisis.

The past year has seen natural and man-made disasters and emergencies on an unprecedented scale. The nature and scope of challenges to your communications systems’ resiliency is constantly evolving, growing more complex and unpredictable all the time. The good news is that you have new options for ensuring the resiliency of your networks and continuity of service to your end users. The maturing of various cloud-based services; the ubiquity of mobile devices among end users; and the growing sophistication of communications tools offer enterprises the opportunity to enhance their resiliency and disaster recovery strategies. In this session, a panel of experts will discuss how disasters like we’ve seen of late can threaten your enterprise’s communications, and what you can do to be prepared to deal with such crises when they hit. You’ll come away better able to take your resiliency and disaster recovery to the new level that is required to meet the new environment.


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