Coverage

  • CRMXchange
    March 26, 2018
    Enterprise Connect is the premier showcase for communications and collaboration to help achieve business transformation. Much of the event’s focus is on IP Telephony, Unified Communications, and other issues central to enterprise networks. The conference and expo, which took place March 12-15, 2018, at the Gaylord Palms in Orlando, FL, also delves deep into technologies and deployment models for the contact center.
  • Telecom Reseller
    March 24, 2018
    Recorded on the second day of Enterprise Connect, this podcast offers a tour of Enghouse Interactive’s solutions to the enterprise community. We actually manage the interactions our customers have with their customers,” says Enghouse Interactive’s John Cray.
  • Telecom Reseller
    March 24, 2018
    “We really see the core problem in UC being mobility,” says Chris Carabello, Senior Director of Solutions Marketing at Metaswitch. Commenting at Enterprise Connect, Carabello discusses the challenge of delivering UC when people are looking to their personal mobility device as being their principal communications device.
  • Telecom Reseller
    March 24, 2018
    Recorded at Enterprise Connect, Panasonic, might well have been the platform maker with the widest spectrum of offerings at the conference.
  • Fox Business
    March 23, 2018
    Last week at the Enterprise Connect communication technology conference in Orlando, the company announced a new initiative, namely Twilio Flex. Instead of a mere building block, Twilio Flex is the company's play at a full-featured, cloud-based, standalone contact center platform.
  • UC Today
    March 23, 2018
    Following the recent announcement, IBM hosted a speaking session at Enterprise Connect this year on the 14th of March 2018. The session, entitled “Presenting IBM Watson Workspace Plus” covered the details of the emerging team collaboration solution designed on intelligent foundations.
  • Telecom Reseller
    March 23, 2018
    Dean Pipes, Chief Innovation Architect of TetraVX, is lead an interactive workshop at Enterprise Connect, and made time for a podcast with TR. TetraVX is a UCaaS company that strives to custom fit solutions to the enterprise. The company specializes in Cisco and Skype based solutions.
  • UC Today
    March 23, 2018
    During this year’s Enterprise Connect event , Genesys, the global omnichannel customer experience, and contact centre solution leader, announced that they’d be contributing to stronger business performance with their own CX marketplace. The organisation debuted an “AppFoundry” marketplace service that brings together an ecosystem of more than 200 pre-built solutions for better customer experience.
  • PCMag
    March 23, 2018
    Last week at the Enterprise Connect communication technology conference in Orlando, the company announced a new initiative, namely Twilio Flex. Instead of a mere building block, Twilio Flex is the company's play at a full-featured, cloud-based, standalone contact center platform.
  • No Jitter
    March 22, 2018
    It was clear last week at Enterprise Connect 2018, as it has been for the past several years, that this ain't your father's communications industry any more. While we once were all about hardware systems and cabled connectivity, today communications is becoming more and more synonymous with application programming interfaces, the cloud, and software. And it's much less about one-off conversations, and more about the collaborative experience, among colleagues or with customers.

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No Jitter is your trusted daily source for industry news and analysis! Here are just some of the latest articles and posts from No Jitter authors regarding enterprise communications and collaboration.