With this week’s addition of Cisco’s Amy Chang to the roster, we’ve got three Keynotes announced for Enterprise Connect Orlando 2019; Chang joins Lori Wright of Microsoft and Pasquale DeMaio of Amazon Web Services on the lineup.
In writing up the latest announcement for No Jitter, my colleague Michelle Burbick rightly celebrated the fact that two of our three announced keynoters are women. That’s a great sign for our industry, a signal that this particular corner of the tech business is making progress toward the goal of diversifying the leadership as well as the rank-and-file.
There’s another key thing about these individuals who will take the Keynote stage the week of March 18, 2019, at the Gaylord Palms hotel in Orlando: Their current positions and their backgrounds clearly show the new directions our industry is headed.
Chang, for example, took on her role at Cisco when the famously acquisitive vendor bought her startup, Accompany. (She’d actually been affiliated with Cisco even before that deal closed, serving on Cisco’s board of directors.) Accompany was founded to compete with LinkedIn as a source for providing professionals with connections among themselves, and it based its service on Artificial Intelligence (AI).
Wright is General Manager of Microsoft 365, a cloud solution that comprises Office 365, Windows 10, and Enterprise Mobility + Security. Skype for Business, and now Teams, are a part of that service, and they add crucial value in the form of integrating real-time communications and collaboration with office productivity. What Skype for Business and Teams aren’t are communications silos. Furthermore, Wright came to Microsoft from BlueJeans, which pioneered cloud-based video services.
Finally, DeMaio is from Amazon Web Services, which in itself is still a fairly revolutionary statement. Yes, AWS is a player in our market, and it’s an important company to hear from because it’s almost certainly a strategic vendor to your enterprise’s IT organization. DeMaio helped drive the rollout of Amazon Connect, the company’s contact center offering that’s made major progress in that market. And from his bio: “Prior to Amazon Connect, Pasquale has worked on machine learning, augmented reality, maps, and mobile. His specialties include customer experience, user experience, and technology innovation.”
So these aren’t your father’s Enterprise Connect keynoters. They’re not even your big sister’s EC keynoters. They represent the cutting edge of where our industry is headed, technologically speaking, and they hold key leadership positions at three of the most important strategic vendors that your enterprise already is engaged with.
I hope you’re planning to join us in Orlando March 18-21, to hear what these three technology leaders have to say, as well as to take full advantage of our fantastic Conference Program, which is nearing completion. And of course you’ll see all the major vendors on our Expo floor. This industry is growing and it’s changing rapidly. It’s going to be an exciting event for an exciting new communications industry.