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April 29, 2014

4 Conferencing Trends Revealed at Enterprise Connect 2014
By Jill Huselton | The Intercall Blog
In early March, InterCall and West Corporation teams headed down to Orlando, Florida to join IT, telecom and networking professionals at Enterprise Connect, the leading expo and conference on enterprise communications and collaboration. While a slew of new products were unveiled and a wide variety of industry trends were discussed, a few stuck out more than others.

April 14, 2014
ShoreTel at Enterprise Connect 2014

By Douglas Green | Telecom Reseller
Doug Green, Publisher of Telecom Reseller, spoke with Bernard Gutnick, Senior Director, Product Marketing, while at Enterprise Connect 2014 about the business fit of Cloud-Based UC and their new line of phones designed for cloud-based service.

April 14, 2014
Enterprise Connect Leveraged an Event into a 365-Day Community And Vice Versa
By Michael Hart | EXPO Magazine
Eric Krapf believes the reason for the success is self-evident in his title: He's co-chair of Enterprise Connect and editor of No Jitter, an online publication that keeps those in the enterprise communications world connected throughout the year.

March 31, 2014
Enterprise Connect 2014 - UCStrategies Views

By Michael F. Finneran | UC Strategies
UCStrategies Experts were involved in 25 sessions at Enterprise Connect 2014, and in this Industry Buzz podcast they give their impressions of the show.

March 28, 2014
Cloud UC users share deployment wins and trials at Enterprise Connect

By Gina Narcisi | TechTarget
A panel of customers and independent consultants shared their experiences with cloud-based communications deployments at Enterprise Connect, and while some businesses saved money and others broke even, many agreed that cloud UC has benefits beyond the potential financial returns.

March 25, 2014
The Legal Side of BYOD

By Michael Finneran | No Jitter
Enterprise Connect Orlando 2014 examined what a BYOD policy should include, and what the pitfalls are in rolling it out.

March 25, 2014
Vendors squabble over UC federation, Microsoft declares SIP dead
By Gina Narcisi | TechTarget
Microsoft declared Session Initiation Protocol to be dead while debating UC federation with other vendors at Enterprise Connect.

March 25, 2014
Mitel, ShoreTel, snom Offer New VoIP Phones
By Larry Hettick | Network World
Mitel's 6800i series of IP business phones, launched at the Enterprise Connect conference in Orlando, FL, are designed to offer the broadest possible interoperability and support for both on-premise and hosted services.

 

March 25, 2014
Cisco-Microsoft: The State of the Voice Market Share Battle
By Eric Krapf | No Jitter
Enterprise Connect's session on market share numbers shows an almost completely stable market--with one notable (small) exception.

 

March 25, 2014

The TPO News Enterprise Connect 2014 Wrap Up (Part 1)
By David Maldow | Telepresence Options
We learned way too much at Enterprise Connect 2014 to possibly cover it in just one take. As you can tell by our preview article, we were definitely looking forward to this one. We were not disappointed, as we enjoyed the opportunity to catch the some great panels, and talk to EVERYONE.

March 24, 2014

News from Dimension Data, Vidyo, and 8x8
Telepresence OptionsWith literally dozens of announcement coming out of this week's Enterprise Connect 2014 conference, today we'll hit a few of the week's highlights with news from Dimension Data, Vidyo, and 8x8.

 

March 24, 2014
The Path to UC Management Remains Two Steps Forward, One Step Back
By Zeus Kerravala | No Jitter
The final day of the 2014 edition of Enterprise Connect kicked off with a panel on the topic of UC Management. Given that the show floor closes the night before, I'm never quite sure how well Thursday sessions will be attended, particularly for a topic like network management, which is viewed by many to be a necessary evil. This year's session, though, was packed, which is kind of a good news/bad news thing.

 

March 24, 2014
Dispatch from Enterprise Connect 2014
By Phil Hippensteel | AVNetwork
Also of interest at the conference was the rush to learn about WebRTC. At one of the opening breakout sessions, the host, Gaylord Palms Resort, needed to expand the room to accommodate the size of the group. - See more at: http://www.avnetwork.com/entry/dispatch-from-enterprise-connect-2014/808#sthash.pWG5HZUp.dpuf

 

March 24, 2014
CafeX Wins Best in Enterprise Connect
By Eric Krapf | No Jitter
This year's Best in Enterprise Connect winner, CafeX's Fusion Live Assist product, exemplifies several of the emerging trends that marked the 2014 event--innovative approaches to customer service, incorporating mobile and video into the experience.

 

March 24, 2014
A View From The Road Volume 8, Number 2 -2014 Enterprise Connect
By David J. Danto | Telepresence Options
It seems this year the organizers of this conference have pitched a tent in my back yard. The years of rose-colored-glasses were chucked-aside, as the comments from Fred Knight and team were shockingly blunt - calling out industry leaders for failing to provide solutions that actually fit the "unified" description of Unified Communications.

 

March 24, 2014
The Enterprise Connect 2014 Whirlwind
By Blair Pleasant | UC Strategies
Wow what a week! With lots of announcements, demos, and parties, Enterprise Connect 2014 did not disappoint.

 

March 24, 2014
What Enterprise Connect means for the unified communications industry
By Katherine Finnell | TechTarget
This year's Enterprise Connect saw less of a focus on new products and more of a focus on integration capabilities and the future of the unified communications industry.

March 22, 2014
Enterprise Connect 2014 A Look Back

By Alan D. Percy | Telecom Reseller
What an amazing week Enterprise Connect always leaves you wishing you had more time and more stamina. After a brief chat with Fred Knight, the event co-chair, he indicated that the event was on-track for being the best attended yet. Based on my un-scientific measurement (trying to find a parking spot), I have to agree.

March 21, 2014

ADTRAN 's Multi-front Evolution -- and Gaps
By Doug Mohney | Tech Zone 360
At Enterprise Connect, ADTRAN announced it was expanding its services portfolio with a Wi-Fi help desk, pushing its session border controller (SBC) up to 1,000 sessions for enterprise use, and adding on a low-end Ethernet switch to keep small business customers happy.

March 21, 2014
Reflections on the Enterprise Connect 2014 Locknote
By Sheila McGee-Smith | No Jitter
But the insights of analysts and consultants without loyalties to specific vendors--more interested in the direction of technology than who specifically delivers it--is also what Enterprise Connect is known for. And one gets that in spades in the locknote.

Plantronics pins hopes on next-gen wearable technology to 'unify UC'
By Katherine Finnell | IT Knowledge Exchange
Discussing the future of wearable technology at Enterprise Connect 2014, Plantronics CTO Joe Burton said next-generation wearable tech in the enterprise can bend the Web to you to perform those hypothetical capabilities.

March 20, 2014
Social UC tools help remove productivity fears around 'social' tools

By Gina Narcisi | TechTarget
Enterprises may be getting hung up on the idea of using business tools to promote non-work-related functions, but vendors have an opportunity to help organizations understand the value of adding social tools to their UC strategies and business strategies, said Blair Pleasant, president and principal analyst of COMMfusion LLC, during the enterprise social software session at Enterprise Connect 2014.

March 20, 2014
Final Thoughts: Wrapping Up Enterprise Connect
By Eric Krapf | No Jitter
As the week comes to a close at Enterprise Connect Orlando 2014, a number of moments from the week stand out.

March 19, 2014
Startups flock to Web RTC for browser-based videoconferencing

By Tim Greene | Network World
A band of startups at Enterprise Connect is trying to cash in on Web RTC browser technology for peer-to-peer Internet audio and video calls.

March 19, 2014
A Cloud of Clouds
By Sheila McGee-Smith | No Jitter
At Enterprise Connect Orlando 2014, the evolution of the cloud continues to be a major topic.

March 19, 2014
Google's Chromebooks To Include Cisco WebEx
By Barry Levine | CIO Today
In a posting earlier this week on the Cisco corporate blog, Cisco executive Rowan Trollope noted the joint announcement made with Google at the Enterprise Connect conference in Orlando.

March 19, 2014
Navigating the legal risks of BYOD
By Fred Donovan | FierceMobileIT
As this publication has reported on many occasions, BYOD creates numerous legal risks for the enterprise.That was also the message of a presentation by Michael Finneran, principal at dBrn Associates, at the Enterprise Connect conference being held this week.

March 19, 2014
Google and Cisco team up for WebEx on Chromebooks
By Dan Worth | V3
The two firms demoed the technology in action at the Enterprise Connect conference in Florida on Tuesday with Rowan Trollope, general manager of Cisco's Collaboration Technology Group, and Rajen Sheth, director of product management for Chrome for Business, appearing on stage to announce the work.

March 19, 2014
Jabra Introduces New Multi-device Desktop/Remote Headset
By Phil Edholm | No Jitter
All of these observations are based on a quick demo use of the MOTION Office at Enterprise Connect, so the actual use scenario and comparisons are not clear.

March 19, 2014
Microsoft's Lync surging as PBX choice in North America
By Tim Greene | Network World
Microsoft's Lync communications platform is making big gains as the IP PBX of choice, particularly in North America and particularly among larger businesses, Enterprise Connect attendees were told.

March 19, 2014
A Closer Look at the Cisco-Google Alliance
By Zeus Kerravala | No Jitter
Day 2 of the 2014 edition of Enterprise Connect started with a bang. The first keynote of the day was by Cisco's Collaboration Business Unit General Manager, Rowan Trollope.

March 19, 2014
Enterprise Connect Keynote: Microsoft Looks to the Future
By Eric Krapf | No Jitter
Gurdeep Singh Pall drew a vision of simpler, smarter communications systems--and hit back at Cisco and Google.

March 19, 2014
WebEx gets shiny Chromebook look
By Richard Chirgwin | The Register
Cisco and Google have agreed to play nice in the enterprise, with the two deciding to collaborate to put the WebEx collaboration service on Chromebook machines. Cisco's Rowan Trollope, senior veep and general manager for the Collaboration Technology Group, made the announcement along with Google's Rajen Sheth at Enterprise Connect in Orlando, and blogged it here.

March 19, 2014
WebRTC standard is unfinished but enterprises are ready to adopt
By Gina Narcisi | TechTarget
The Web Real-Time Communications (WebRTC) standard for embedding real-time communications into Web browsers has not yet been finalized, but enterprises already grasp its revolutionary potential. A WebRTC customer panel at Enterprise Connect 2014 demonstrated that potential, but also just how careful companies are to protect the competitive advantages of using it.

March 18, 2014
Cisco, Google make nice on videoconferencing

By Tim Greene | Network World
Owners of Google Chromebooks will be able to quickly join Cisco Webex conferences with an application demonstrated for the first time today at Enterprise Connect.

March 18, 2014
Unify to Beta Ansible UC Platform in May, Launch It in October
By Jeffrey Burt | eWeek
On March 17, the first day of the Enterprise Connect 2014 show in Orlando, Fla., Unify officials gave a timeline for their project and more details about what businesses can expect when it launches in October. The solution has been undergoing pre-beta trial testing with users, and the company will shift to formal beta tests in May. Included in the beta effort will be a trial run by Unify itself, according to the company.

March 18, 2014
Cisco Puts WebEx On Chromebooks
By Alison Diana | InformationWeek
The arrangement is part of Cisco's ongoing strategy to simplify collaboration among users, making corporate videoconferencing as easy to use as a commercial or personal app, Rowan Trollope, senior vice president and general manager of the Collaboration Technology Group at Cisco, said in a keynote presentation at Enterprise Connect in Orlando, Fla., on Tuesday.

March 18, 2014
BYOD is fraught with legal peril, audience told
By Tim Greene | Network World
Businesses worry most about security when it comes to bring-your-own-device programs, but the legal ramifications of letting employees use personal smartphones and tablets at work can be just as threatening, attendees of Enterprise Connect were told.

March 18, 2014
Mitel Launches MiCloud Enterprise UCaaS Through Channel
By Chris Talbot | Talkin' Cloud
Mitel (MITL) introduced a new unified communications-as-a-service (UCaaS) offering at Enterprise Connect in Orlando. The MiCloud Enterprise UCaaS offering is being rolled out through Mitel's channel partners as a white-label solution partners can integrate into their own host of cloud and other services options.

March 18, 2014
Enterprise Connect: Avaya's Sochi Simplicity
By Eric Krapf | No Jitter
President and CEO Kevin Kennedy took the keynote stage and described how simple, powerful networks are needed to run real-time applications.

March 18, 2014
Cisco, Google to Bring WebEx to Chromebooks
By Jeffrey Burt | eWeek
n his keynote address March 18 at the Enterprise Connect 2014 show in Orlando, Fla., Rowan Trollope, senior vice president of Cisco's Technology Group, announced the networking giant would work with Google to jointly develop products that would leverage Cisco's collaboration capabilities with Google's increasingly popular Chromebooks and productivity apps.

March 18, 2014
Enterprise Connect: Cisco and Google Team up
By Eric Krapf | No Jitter
In his Tuesday keynote, Collaboration GM Rowan Trollope showed off cool new video gear and an important new alliance.

March 18, 2014
Enterprise Connect: Google And Cisco Partner For Chromebook Offerings
By Chris Crum | WebProNews
Google and Cisco have partnered up to offer Cisco WebEx and Cisco UC on Chromebooks. Rajen Sheth, Googles's Director of Product Management on Chrome for Business announced the news at Enterprise Connect, where he demonstrated a proof of concept of the WebEx offering.

March 18, 2014
Will the dying desk phone reinvent itself as a 'multimedia device'?
By Katherine Finnell | IT Knowledge Exchange
At Enterprise Connect 2014, signs appear to point toward reinvigorating the traditional desk phone. For desk phones to compete with soft phones and mobile devices, they must do more than just provide a voice service.

March 18, 2014
Enterprise Connect: UC Summit
By Curtis Franklin | Enterprise Efficiency
The Summit live blogging will kick off at about 10:45 AM EDT (-4 GMT), with coverage of the musical selections and the gathering crowd. Join me then for all the updates!

March 17, 2014
Digium: Too few businesses take advantage of telecommuting

By Scott M. Fulton III | FierceEnterpriseCommunications
With Digium adding a new line of Gigabit-capable IP phones to its Asterisk-compatible line, in advance of this week's Enterprise Connect conference in Orlando, the company has been making the case that too few enterprises take full advantage of the capabilities with which UC tools provide them, to enable telecommuting options for their employees.

March 17, 2014
Cisco vs. Microsoft: Placing Your Strategic Bets
By Phil Edholm | No Jitter
One of the highlights at this year's Enterprise Connect Orlando will be a session exploring the decision making process between Cisco and Microsoft.

March 17, 2014
Big Data and Enterprise Connect 2014
By Robert Ballecer | TWiT
US Government relinquishes control of the internet, there is demand for the Surface Pro, Modular Data Centers, HIPPA, and more.

March 17, 2014
iRobot's Cisco-Based Ava 500 Telepresence Robot Now Available
By Jeffrey Burt | eWeek
The robot is being showcased this week at the Enterprise Connect 2014 show in Orlando, Fla., at Cisco's booth and that of Yorktel, an Ava 500 reseller. The robot is another way to extend the reach of video conferencing throughout an enterprise, according to Rowan Trollope, senior vice president and general manager of Cisco's Collaboration Technology Group.

March 17, 2014
WebRTC at Enterprise Connect Orlando 2014
By Eric Krapf | No Jitter
Will it change your enterprise in the short term? Proabably not. Does that mean you're safe to ignore it? Definitely not.

March 17, 2014
Unify sets timetable for launch of its Project Ansible unified communications service
By Peter Sayer | PC World
Last week, the company invited visitors to the Cebit trade show in Hanover, Germany, to participate in a demonstration of Project Ansible's capabilities. This week it's showing it at Enterprise Connect in Orlando, Florida.

March 17, 2014
Unify Says Hello To Enterprise Connect
By Zeus Kerravala | No Jitter
Enterprise Connect kicked off today in sunny Orlando, FL. Certainly a lot nicer than the weather we've been having here in the Northeast where temperatures this morning were single digits. In addition to the great weather, this should be a fantastic conference with many great themes such as cloud and software, and even video is seeing a bit of a rebound.

March 17, 2014
Enterprise Connect Day 1: Focusing on the User
By Eric Krapf | No Jitter
Opening the main stage, UC execs talked about the need to drive adoption, not deployment; and what the Millennials really want.

March 17, 2014
ShoreTel Launches IP Phones Integrated With Cloud UC Solution
By Jeffrey Burt | eWeek
On the first day of the Enterprise Connect 2014 show March 17 in Orlando, Fla., ShoreTel announced it is shipping its ShoreTel 400 series IP desk phones for Sky, its cloud-based unified communications (UC) solution.

March 17, 2014
Context Just a Glimmer? Au Contraire
By Guy Clinch | No Jitter
In a recent blog post, Eric Krapf predicted that "context" will be the buzzword of Enterprise Connect Orlando 2014. Eric went on to write that he feels, "This idea of context is still a glimmer in the eye of folks like Microsoft, Cisco, Avaya and others." I respectfully disagree with Eric and say that the concept of context has been utilized in niche ways for many years.

March 15, 2014
Enterprise Connect 2014 What to Expect

By Alan Percy | Telecom Reseller
For those of you that have not attended in the past, Enterprise Connect is the preeminent place where businesses (from the mid-market up to large enterprise) go to learn about trends and technology that enable real-time voice and video communications.

March 14, 2014
Big data can help accelerate UC adoption

By Zeus Kerravala | Network World
Enterprise Connect, the industry's largest and best show dedicated to Unified Communications and all things collaboration, kicks off next week in Orlando, Florida. I'm expecting to see the typical themes: interoperability, cloud, video and Cisco versus Microsoft. Another theme I'm expecting to see become a bigger topic is 'Big Data' for Unified Communications.

March 14, 2014
Unify CEO Outlines 'New Way to Work' Initiatives
By Jeffrey Burt | eWeek
Unify executives are using the giant CeBit show this week and the upcoming Enterprise Connect 2014 event to outline initiatives and strategies businesses can pursue to spur collaboration and communication among an increasingly mobile workforce.

March 14, 2014
Cisco video conferencing refreshed just in time for Enterprise Connect
By Gina Narcisi | TechTarget
Last year, Cisco promised during its Enterprise Connect keynote speech to simplify video conferencing for all customers, and now it claims it's fulfilled that promise. A revamped Cisco video-conferencing line was unveiled ahead of this year's Enterprise Connect, featuring four new video systems for deployments in everything from small businesses to large boardroom environments.

March 13, 2014
Talari Grows Its Network Monitoring Capabilities
By Jeffrey Burt | eWeek
APN Aware is available now as an optional add-on to the company's WAN appliances. Talari officials will showcase the software at the upcoming Enterprise Connect 2014 event, which starts March 17 in Orlando, Fla.

March 13, 2014
Avaya's Kevin Kennedy: Why Infrastructure Matters
By Eric Krapf | No Jitter
In previewing his Enterprise Connect keynote, Kennedy talked fabric switching rather than fancy applications.

 

March 12, 2014

Cisco Reloads Its Video Portfolio
By Zeus Kerravala | No Jitter
These announcements precedes Rowan Trollope's keynote at Enterprise Connect, so I can't be 100% sure of the context that the new products will have in any kind of broader messaging Cisco may have at the event.

 

March 12, 2014

Cisco Announcements: Updated and New Telepresence and Collaboration Solutions
By David Maldow | Telepresence Options
With Enterprise Connect just around the corner, Cisco has announced a number of new, and updated, visual collaboration products and solutions. Let's take a quick look at these technologies.

 

March 12, 2014

What I'll Be Looking for at Enterprise Connect Orlando 2014
By Eric Krapf | No Jitter
How big will WebRTC be? Where's video headed? And other questions for the big event.

March 11, 2014
Mobility Line-up at Enterprise Connect 2014

By Michael Finneran | No Jitter
Get the latest insights on legal and technical ramifications of BYOD, plus sessions on 802.11ac, mobile video, and much more

March 11, 2014
Innovations in Visual Collaboration: Your Preview Guide to Enterprise Connect 2014
By Cristina Gray | Telepresence Options
Enterprise Connect, taking place March 17-20, 2014 at the Gaylord Palms Convention Center in Orlando, Florida, is one of the leading conferences focusing on the telepresence, video conferencing, and enterprise communications industry.

March 11, 2014
ShoreTel, Avaya, NEC Most Affordable IPT Providers as Overall Costs Drop
By Robin Gareiss | No Jitter
I will be presenting these findings in more detail (i.e., differences by sizes of rollouts by vendor, and drilldowns into the type of cost--operational, capital, or implementation) at next week's Enterprise Connect conference in Orlando. The information on the session can be found on the Enterprise Connect website.

March 10, 2014
Tear Down This Video Wall?

By Eric Krapf | No Jitter
Jupiter will be showing off Canvas at Enterprise Connect Orlando 2014.

March 7, 2014
Mitel Acquires OAISYS, Magor enhances its Service Delivery Platform

By Larry Hettick | Network World
Magor will showcase the Windows Aerus Client, Aerus Invite, Aerus OnScene, and Aerus WebCollab at the Enterprise Connect 2014 Conference and Expo March 17- 20 in Orlando, FL

March 6, 2014
No Universal Low-Cost Contact-Center Provider, but Good Indicators

By Robin Gareiss | No Jitter
Drilling down into the individual applications and size bands is where the data gets more specific to particular contact-center configurations. I will be reviewing this data, along with Nemertes' annual UC Cost Data research, at Enterprise Connect in sunny (yes, sunny) Florida, bright and early at 8 am on Wednesday, March 19.

March 5, 2014
Communications Disrupting Your Network? Get a Grip at Enterprise Connect

By Marty Parker | Network Computing
One place for information about what happening, along with education on how to cope, is the annual Enterprise Connect 2014 show in Orlando, March 17 to 20. For decades, this show (formerly called VoiceCon) has been the gathering spot for several thousand enterprise technical managers, engineers, architects and strategists.

March 5, 2014
Innovation at Enterprise Connect 2014
By Dave Michels | No Jitter
The enterprise communications space has a tremendous amount of innovation taking place. EC's Innovation Showcase spotlights 4 outstanding examples.

March 4, 2014
Finding the Missing Lync

By Blair Pleasant | No Jitter
All told, the second Lync Conference was a major triumph for Microsoft and the entire Lync ecosystem. It will be interesting to see how this momentum carries over to Enterprise Connect in Orlando later this month.

March 3, 2014
Wainhouse on Challenges to Video Adoption

By Eric Krapf | No Jitter
At Enterprise Connect, Andrew Davis will discuss what's holding the market back, and what could ignite it.

March 2, 2014
UCStrategies @ Enterprise Connect 2014

By Marty Parker | UC Strategies
Again this year, our UC Strategies team will be leading the conversation on Unified Communications at Enterprise Connect 2014. From Monday, March 17 through Thursday, March 20, eight UC Strategies Experts will be leading or participating in 25 sessions about Unified Communications and Collaboration (UC&C) and Social at this annual gathering of the enterprise communications community.

February 24, 2014
Sizing SIP Trunks at Enterprise Connect

By Gary Audin | No Jitter
Your architecture, traffic levels, traffic load, and other factors will determine how much capacity you need.

February 20, 2014
The Communications Ecosystem

By Eric Krapf | No Jitter
That's one of the main reasons why the show floor at Enterprise Connect next month is going to be bigger than it's ever been before: There are so many companies getting into our market, wanting to work with the strategic vendors that enterprise decision-makers have partnered with, and wanting to integrate with the solutions that enterprises are implementing either with their own internal staff, or with VARs, SIs, or consultants.

February 18, 2014
Bringing UC Options into Focus

By Marty Parker | No Jitter
We have a great session coming up at Enterprise Connect Orlando 2014 (EC14) that will provide perhaps the best focus yet on the options available for deploying UC successfully, purposefully and profitably in your enterprise.

February 12, 2014
Presenting...This Year's Best in Enterprise Connect Finalists

By Eric Krapf | No Jitter
Innovative solutions in mobility, management, and next-generation conferencing dominate the list.

February 6, 2014
Enterprise Connect 2014: The Future of the Conference Room

By Andrew Davis | No Jitter
As attitudes toward video change with the generations, how much will the emphasis shift from room-based deployments to mobile and other emerging platforms?

February 2, 2014

Getting Ready for UC at Enterprise Connect 2014
By Marty Parker | UC Strategies
It is going to be an interesting Enterprise Connect in Orlando this year from March 17 - 20, 2014. There is a shift in the tone to the new reality of enterprise communications. As interpreted from the agenda, the new reality could be summarized as:

Check out previous coverage from Enterprise Connect events.