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News & Analysis

The New Genesys: Juggling AWS and Azure

December 6, 2016
By Sheila McGee-Smith
Aims to keep problems at bay by separating product management activities... More »

How Not to Repeat History of Failed Testing

December 6, 2016
By Mike Burke
Testing before implementation is a crucial step that, when overlooked, can lead t... More »

Know Your Mitel Hybrid Options

December 5, 2016
By Brian Riggs
The latest in an ongoing series on hybrid UC services...

Coming for Comms in 2017: Year of the Developer

December 5, 2016
By Blair Pleasant
In this age of disruption, and with the rise of CPaaS and APIs, developers ar... More »

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