Enterprise Connect provides the comprehensive analysis and in-depth information you need to do your job, providing expert insight across topics such as Unified Communications, SIP Trunking, Cloud, Video, Speech Technologies, Team Collaboration, WebRTC, and more.

 

 

See What Enterprise Connect Has To Offer

EC Orlando

Leading conference and expo for Enterprise IT professionals charged with communications and collaboration decision making.

Webinars

Complimentary educational sessions offering the latest information on key topics.

Digital Library

Watch Keynotes and General Sessions from past Enterprise Connect events and download research whitepapers.

No Jitter

Make Enterprise Connect's community site your trusted daily source for industry news and analysis.

Enterprise Connect Orlando

Enterprise Connect Conference & Expo provides the insights you need to transform your communications and collaboration systems and services. We’re the source for enterprise IT professionals driving next-gen migrations.

ENTERPRISE CONNECT WEBINARS

Complimentary education offered throughout the year on key topics including Unified Communications, Mobility, SIP Trunking, Cloud, Video, Collaboration, WebRTC, and more

September 20, 2017

Customer experience can make or break your business. But how do you achieve outstanding customer service when you're...

August 16, 2017

Contact centers have long been at the leading edge of innovation in communications technology, given their promise...


July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters – “private...


May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including...


NO JITTER

Make No Jitter your trusted daily source for industry news and analysis! No Jitter is the leading online community for the exchange, debate, and incubation of ideas and best practices regarding enterprise communications and collaboration. Sign up for No Jitter's weekly newsletter and get the latest news delivered to your inbox.  

September 20, 2017
By Dave Michels
Communications automation can help companies digitize efficiently and realize gains in responsiveness, time, and agility.
September 19, 2017
By Martha Buyer
The post-hurricane clean-up rush creates opportunities for consumer abuse by overly aggressive marketers, but the FCC is watching.
September 19, 2017
By Yaniv Reznik
A chatbot’s combination of personalized service and quick, efficient answers perfectly fits the needs of today’s digital consumers.
September 19, 2017
By Michelle Burbick
Releases a visual builder tool aimed at getting business users in on the fun of creating communications workflows.

NO JITTER ON AIR

The No Jitter podcast series features 30-minute interviews with third-party experts and enterprise IT professionals on pressing industry and business issues.

September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use cases.
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Eastern Management Group, about the communications industry research firm's latest SIP findings.
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team did encounter some unexpected gotchas along the way.
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on the company's approach to the patient experience, and shares ideas on what's next in the contact center.

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